It was easy to contact the office and get advice on fit. Sensibly sized components are offered with the bike which avoids additional cost in swapping out parts for ones that actually fit.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
It was easy to contact the office and get advice on fit. Sensibly sized components are offered with the bike which avoids additional cost in swapping out parts for ones that actually fit.
Company replied
Pearson 1860 means quality. Yet again another cycling jacket gets 5 stars and its the Bryter Layter Waterproof Jacket, well cut Jacket in Royal blue and fluorescent yellow stripes. The jacket has a hi... See more
Company replied
Jake, in the customer support team, went above and beyond to help me identify a missing Pearson part on my Gravel On and On (I lost it). He phoned my bike mechanic directly to help solve the mystery,... See more
Company replied
I have ridden my beautiful new Pearson Forge twice now and am delighted with it. The whole buying process has been excellent. I had one of the Bikefitters visit my home to carry out the fit process; t... See more
Company replied
Engineered for every ride. Since 1860. Pearson bikes are built with character. Designed by a true British independent, for the individual who shares our passion for riding machines that have something a little special about them. Every decision is considered. For nearly two hundred years Pearson has proudly built bikes in London, and seen them raced and ridden around the world. Our data-driven approach results in bikes fit for spirited riders. We offer a unique combination of direct-to-consumer sales through our online store and a strong network of UK-based dealers who offer our bikes in-store.
Pearson 5 Year Transferable Warranty
United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love love love Pearson. There are many reasons I would only buy a bike from here, but one of the main reasons is the absolutely 10/10 people (and bikes). Fantastic service and extremely knowledgeable!

Reply from Pearson Cycles
Pearson 1860 means quality. Yet again another cycling jacket gets 5 stars and its the Bryter Layter Waterproof Jacket, well cut Jacket in Royal blue and fluorescent yellow stripes. The jacket has a hidden draw string that can be tightened when the jacket is zipped up. Very light jacket and oozes elegance and makes me feel the poshest.

Reply from Pearson Cycles
I had a bike fit with Nas. Would highly recommend to anyone, either for a new bike or for fixing little niggles or problems. Fascinating stuff and great attention to detail. Nas is interested and interesting. I came away thinking differently about the way my body works on the bike.

Reply from Pearson Cycles

Reply from Pearson Cycles
Lovely insulated Field Day jacket, prompt dispatch with Royal Mail Tracked 48 delivery.

Reply from Pearson Cycles
Lightweight, comfortable waterproof jacket delivered promptly. Folds away into its own pocket. Great product.

Reply from Pearson Cycles
I wore the jacket on a recent ride and started out in sunny weather and the jacket was very comfortable and breathed very well,the weather changed and we had a heavy rain shower and again the jacket performed very well.
I’m really happy!

Reply from Pearson Cycles
Great discounted price on this merino top.
I wish there was a xxxl size available as a personal preference..I like my mérinos to be a little loose rather that tight fit.

Reply from Pearson Cycles
A genuine, significant reduction, however the product was exemplary. Quickly delivered in sustainable packaging, I was blown away with the design, execution and quality. I got very positive comments the very first time I wore it with my cycle club and it is an absolute pleasure to own and wear.

Reply from Pearson Cycles

Reply from Pearson Cycles
The team at Pearson are great! Guy was on hand to help with the handover - always nice to meet a Pearson. Duncan did a great job at the fitting and today when explaining the in's and out's of the bike. And Steve made the whole sales process seamless. I'm thrilled to be joining the Pearson bike family. I'll reserve a review of the machine until I've ridden it for a while, but for now, buying from Pearson was a great experience. Thank you all!

Reply from Pearson Cycles

Reply from Pearson Cycles
Pearsons built the most amazing electric assist bike for me. It fitted so well which boosted my confidence to get back into riding. The care they took to adjust everything to get it exactly right really impressed me. I would recommend them and their bikes to everyone.

Reply from Pearson Cycles
Delivered promptly and then the guys were on hand to answer my stupid questions!

Reply from Pearson Cycles
Purchased several items from Pearson over the last 3 years…some full price items of clothing/accessories and others in the sale. All excellent quality and have lasted very well and when I’ve needed help from customer services they’ve been great and very easy to access via WhatsApp.
Highly recommend supporting this smaller brand.

Reply from Pearson Cycles
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.