It was a straightforward purchase , followed by item despatch and delivery within stated dates. Its actually 'scary' how many online purchases have issues at point of purchase, despatch/ delive... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I very highly recommend Peejay Pets and buy my bird treats from them. Items are well packaged and arrive quickly. If you do need to contact them, the reply is quick and any query dealt with satisfacto... See more
Company replied
A big thank you for helping me sort my parcel force issue out.Your lovely customer service man helped me to locate my parcel. My cage stand is just what what I was looking for and fits perfect . I s... See more
Company replied
The website was easy to navigate which made payment straightforward at checkout. The person who delivered the package was very polite and courteous.
Company details
Written by the company
We’ve been around for 55 years now, so we know just how much value our customers put on their animals. They’re not just for birthdays, or for Christmas – they’re part of the family. And, being a family run business ourselves, we know just how important the concept of family is. We currently trade from a 6000 sq ft warehouse on Cleveland Street and a 1800 sq ft superstore in Anlaby, and stock a wide range of products for all kinds of animals – from spiders to stallions, chickens to chameleons and, of course, the trusty dog and cat!
Contact info
Waterloo Mills, Cleveland Street, HU8 7AU, Hull, United Kingdom
- 01482585315
- enquiry@peejaypets.co.uk
- peejaypets.co.uk
4.2
Great
365 reviews
Replied to 60% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
First time purchasing from Peejay’s
First time purchasing from Peejay’s. Delivery was a bit sluggish but dogs love the food and it’s the cheapest I can find it at …. So next time I’ll order earlier ☺️
February 7, 2024
Reply from Peejay Pets Superstore Limited
Good morning Ally, thank you for taking the time to leave us some feedback! I am sorry to hear that you found the delivery to be a little slow, once an order leaves us and is in the hands of the courier, it is out of our control however, I can see that your order arrived within our estimated 3-5 working day ETA :)
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Quick and efficient
Quick and efficient, great value for burgess dog and cat food. Thank you!
January 31, 2024
Reply from Peejay Pets Superstore Limited
Thank you so much for the amazing feedback!
Reply from Peejay Pets Superstore Limited
THank you so much, Victoria for the amazing feedback! Really appreciate it!
offered the lowest price by far
I needed an exact match for the old cage as my bird doesn't like change and its a great cage. The one purchased here was the cheapest I could find online, even when you factor in postage. Took a little longer for delivery but that wasn't an issue for me. The bird hopped straight into his lovely new cage while I still prepping it so 2 happy customers.
December 29, 2023
Reply from Peejay Pets Superstore Limited
Thank you for taking the time to leave such a fantastic review!
Ordered online
Ordered online. Great service and very happy with the cat litter purchased
December 29, 2023
Reply from Peejay Pets Superstore Limited
Thank you for the amazing review!
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Reply from Peejay Pets Superstore Limited
Thank you for the amazing review!
Brilliant service
Really quick delivery and half the price as some other places, I doubled my order up and came out at the same price as another shop!
December 8, 2023
Reply from Peejay Pets Superstore Limited
Thank you so much for taking the time to leave us some amazing feedback! We really appreciate it :)
I ordered one day and received my order…
I ordered one day and received my order the next day , how amazing is that
December 4, 2023
Ferret litter trays
After hunting high and low for particular style of litter tray I stumbled across peejay pets and as a ferret Refuge on the otherside of the country needing a darker variety of tray (ferrets are funny like that) and speaking to a lovely lady at peejay pets I placed an order in for 10.
Very pleased with service provided and delivery was very prompt.
I would score peejay 11 out of 10.
November 29, 2023
Reply from Peejay Pets Superstore Limited
Thank you for your amazing review Sarah, really made me smile!
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Reply from Peejay Pets Superstore Limited
Thank you for the amazing review Elaine x
Excellent price for the Thomas Cat…
Excellent price for the Thomas Cat Litter and really quick delivery. I will definitely be buying from this company again. Thank you.
November 24, 2023
Reply from Peejay Pets Superstore Limited
Thank you Chrissie for the amazing feedback!
Reply from Peejay Pets Superstore Limited
Thank you x
Buying at pj pets
Only problem I have is when ordering online I couldn't find which store to pick up from so I phoned the closest to me
Staff very helpful
November 16, 2023
Reply from Peejay Pets Superstore Limited
Thank you Dean, we are looking into how to implement store selection into our site!
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Excellent speedy delivery and customer…
Excellent speedy delivery and customer service
November 9, 2023
Reply from Peejay Pets Superstore Limited
Thank you Deborah for the amazing feedback x
Reply from Peejay Pets Superstore Limited
Thank you Mike
Your service was excellent thank you …
Your service was excellent thank you I have limited sight in only one eye so cant write much.
November 7, 2023
Reply from Peejay Pets Superstore Limited
Thank you so much for taking the time to leave us some feedback!
So easy to order and quick delivery
October 24, 2023
Reply from Peejay Pets Superstore Limited
Thank you Tracy
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Reply from Peejay Pets Superstore Limited
Thank you for the amazing review!
Fish food …
Couldn't manage to order the product online, so phoned the company and the employee was very helpful and cooperative. Received item quickly.
October 28, 2023
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