Pendant Alert Systems logo
Visit website

Pendant Alert Systems  Reviews 1

•
TrustScore 3 out of 5

3.2

Emergency Care Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Emergency Care Service
  2. Disability Services and Support Organisation
  3. Home Health Care Service
  4. Home Help Service
  5. Aged Care

Written by the company

As one of the leading solutions to professional Tele-Care, Pendant Alert Systems Ltd specialise in helping to give you and your loved ones’ peace of mind. When you join Pendant Alert Systems Ltd you will have access to our UK TSA Monitoring Centre 24-hours a day, 365 days a year. We are very proud of our exceptionally high level of customer care. All our operators aim to respond immediately to any emergencies, maximising safety and increasing security and reliability. Our Personal GPS Smart Tracker SOS Personal Alarm allows the user to talk directly into the device wherever they are, removing the risk of any delay in the case of an emergency. Customers will receive the safest SOS procedures in the industry, allowing full protections both indoors and outside, across the UK . In the event of a fall, the automatic Fall Detection feature will be activated, alerting the UK Monitoring Centre immediately, who will be able to send the appropriate assistance to you.

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Rude lady customer service

I became customer about 2 years ago. Cancelled services in October 2024. Alarm pendent still connected to monitoring service (13/2/26) Rang customer service and explained it's still connected. Said they would give me call back. Lady phoned me back extremely rude. I explained situation. Her advice was just throw alarm away. Accused me of being difficult. Said I'd log a complaint and she phoned back to apologise then said I didn't need to phone you as your not a customer. Avoid the company. If you require an alarm for a relative or whoever please go to a more reputable name. After cancelling down original email stated if you ever want to rejoin us your more then welcome welcome will set you up. Yeah like I'm doing that now. Avoid

February 13, 2026
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look