Peninsula UK Reviews 

23,823
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 2,965 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and prompt support received during complex health and safety or human resources management processes. People truly appreciate the professional guidance, noting that dedicated advisors are incredibly patient, reassuring, and always explain everything clearly without confusing jargon. Some reviewers were not happy with response times and communication gaps when trying to secure urgent answers for their business matters. A few other consumers also felt that the service could occasionally be slow, leading to frustrating delays and a disappointing lack of proper follow-up.

What people talk about most

Staff

People report positive experiences with staff, frequently expressing appreciation for the knowledgeable,... See more

Customer service

Customers consistently note positive experiences with customer service, frequently highlighting helpful... See more

Service

Reviewers highlight positive aspects of service, consistently praising the supportive, knowledgeable, and... See more

Response time

Clients share positive opinions on response time, frequently highlighting that reviewers receive swift... See more

User experience

Consumers find user experience to be positive, highlighting helpful support staff who make navigating the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had Willem Fung, our Health and Safety Consultant, again. He’s brilliant with a vast knowledge base and his advice was incredibly helpful and crucial for our business. His comprehensive report also... See more

Company replied

Rated 5 out of 5 stars

We've been a customer with Peninsula for some time and have always had a supportive and valuable service. Recently, we worked with Danielle, who expertly guided us and quickly responded to our long... See more

Company replied

Rated 5 out of 5 stars

Danielle is absolutely brilliant to work with. She is always quick to respond, incredibly supportive and really knowledgeable. She has taken the time to understand our business and, importantly, w... See more

Company replied

Rated 5 out of 5 stars

Speaking with the team frequently to help a client meet compliance - someone is always prompt in response. Particularly grateful for the time Jonathan gave to go through a lengthy audit and point out... See more

Company replied


Company details

  1. Human Resource Consulting
  2. also in
  3. Business and IT Consulting Agency
  4. Employment Consultant
  5. Legal Services
  6. Occupational Safety and Health

Written by the company

Since 1983 Peninsula has been providing professional services to small businesses across the UK. We started small ourselves, just a few people in a room. So, although we've grown over the years, our values remain the same. We know what small businesses need because we are still a small business at heart. Today our services go beyond employment and HR to cover health and safety management, insurance, employee well-being, and much more besides. Whatever we do, the service is always provided by a handpicked team of experts, so you can be sure you're getting the best. We have expanded to provide these services to small businesses in Ireland, Australia, New Zealand and Canada meaning that more people are protected by Peninsula. HR Outsourcing Services Health & Safety Services Free Guides and Downloads! Peninsula BrAInbox Celebrate our 40TH Anniversary with a 1 year Free service give away!


Contact info

4.9

Excellent

TrustScore 5 out of 5

24K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(23,823)

2,879 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

We used Peninsula UK to help us with HR…

We used Peninsula UK to help us with HR and to represent us at an employment tribunal. Avoid like the plague, they sent an inexperienced litigation assistant and charge extortionate rates and an extended contract. They do not comply with data requests and the staff member left without submitting our appeal. Absolute shambles of a company. Just buy the HR portal from Bright HR at less than half the price and avoid the headache.

October 12, 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Good morning, thank you for taking the time to share your feedback with us. We regret to know that you have been left with a negative impression of Peninsula, however, we are grateful for this opportunity to address your concerns. We acknowledge that you have already been in dicussions with our customer solutions and legal teams, who have shared the outcome of their investigations with you. Our group in house legal team will continue to correspond directly with you on this matter. Whilst we remain confident in the support we provides, rest assured it is important to us that we come to an amicable resolution with you.

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Rated 5 out of 5 stars

Always solid and well considered…

Always solid and well considered advice, I had a concern and Claudia Page gave solid reassuring advice on how to proceed, thanks!

October 12, 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Friendly

Friendly, helpful and very knowledgeable!

October 12, 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Shaun Morris was super helpful

Shaun Morris was super helpful, credit to the business. Would recommend to anyone.

October 12, 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Such a postive experience!

We had a really positive experience with our Peninsula Health and Safety representative Adebisi during their recent visit to our site. Adebisi was so friendly, approachable and informative, taking the time to explain everything clearly and answer my questions. Her knowledge and guidance has been really helpful, and we appreciated the support and advice provided throughout the visit from start to finish! Thank you for your time and professionalism. It was a pleasure meeting with you!

October 7, 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

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Rated 5 out of 5 stars

Jaspreet Uppal conducted the whole…

Jaspreet Uppal conducted the whole process in a very professional , friendly, efficient and competent manner.

She was very helpful and supportive every step of the way. It was a pleasure working with her.

October 9, 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Face To Face Service

Dealt with Brad who helped with a vexatious staffing matter. He was extremely knowledgeable, patient and professional. would have been lost without his assistance and am truly grateful.

October 5, 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Interesting and positive experience

Very thorough checks relating to premises and documentation in place. Some useful templates were also shared. The H&S Consultant Adebisi Hood was very knowledgeable and made some helpful suggestions for our building where we struggle due to not owing it.

October 5, 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Amazing Service

I could not have been more grateful for the support given by Jodie Thomas, she was there every step of the way through our case and quite frankly would have been lost without her support. She was incredibly knowledgeable and kept me at ease throughout the whole process. Absolutely fantastic service.

September 30, 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

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Rated 5 out of 5 stars

From the time I asked peninsula to…

From the time I asked peninsula to represent me and till the very last minute, all the people i engaged with demonstrated outstanding expertise, clear communication and dedication in getting the best result. I would like to thank Ms Emma White whose knowledge and presentation was exceptional, she's a very intelligent lady ,I know that without her sharp legal strategy and dedication, I would have suffered a great deal from stress, she took over at the very last minute and we got the best outcome. Thank you Ms White, I have already started telling colleagues about you.

October 7, 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Abhilasha - excellent service

Abhilasha Tyagi gave me prompt, comprehensive advice - first class service, highly recommended!

October 9, 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 1 out of 5 stars

Poor and slow service

Slow service, poor communication between teams at Peninsula. Call backs not received and have to chase up. Frustrating & time consuming.

October 9, 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Good morning, thank you for taking the time to share your feedback with us. We are sorry to understand that you have felt dissapointed by your recent experience with Peninsula. We would like to assure you that we are committed to ensuring our clients receive expert, unwavering support, so it is important to us that we investigate your concerns and help put things right. We have unfortunately been unable to identify your account number from this review, so would be grateful if you could share further information with us via Trustpilot or by reaching out to us at feedback@peninsula-uk.com. We sincerely hope to hear from you soon!

Rated 5 out of 5 stars

Excellent service

Excellent service! Georgia Neve provided valuable guidance and reviewed our Health & Safety documents, which was extremely helpful. She was very professional and knowledgeable.

October 9, 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

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Rated 5 out of 5 stars

Thank you, Tinashe Dube

Tinashe Dube spoke to me today to give HR legal advice. Not only was he informative, he was friendly and polite, putting me at ease dealing with a potentially tricky situation.

October 9, 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 4 out of 5 stars

Document issue

I was assisted with my query by Hanaan Parkinson Ramsbottom, who was very helpful and resolved a technical issue that I was experiencing with a document

October 9, 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Kent was really helpful and showed us…

Kent was really helpful and showed us how to use the Bright Safe site.
He was polite and well presented.

October 9, 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Rebecca continues to offer…

Rebecca continues to offer professional, constructive and informative guidance and support. It is a pleasure working with Rebecca.

October 9, 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

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Rated 5 out of 5 stars

Health & Safety Visit

Neil was really helpful throughout his visit today and made using Brightsafe really straight forward

October 9, 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Danielle Sullivan is a real asset!

Danielle Sullivan is a real asset to Peninsula. She not only provides excellent support and advice, but takes the time to explain the employment law behind it and helps coach me through difficult conversations with confidence, whilst ensuring compliance. Her support has genuinely helped build my confidence and knowledge as an HR professional, and I truly value her support and thorough guidance.

October 9, 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

HR Onboarding

Gaynor explained and supported the HR Onboarding stages very well . Great service and full empathy to Client . Great experience !

October 1, 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

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