Penji Reviews 

387
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed, efficiency, and high-quality design work. Many appreciate the team's responsiveness, clear communication, and ability to handle diverse design requests, from social media graphics to full creative packages. This valuable partnership helps streamline design needs and elevate brands. People frequently commend the professional and helpful staff, including project managers and designers, for being attentive, skilled, and understanding of specific brand needs. The user experience is consistently smooth, with many finding the onboarding process frictionless and the system easy to manage, ensuring dependable design support and consistent results.

What people talk about most

Service

Reviewers mention positive feedback about service, with many customers considering it an important part of... See more

Staff

Consumers find staff to be positive, highlighting their responsiveness, professionalism, and willingness to... See more

User experience

Customers consistently note positive experiences with user experience, highlighting responsive and... See more

Quality

Customers consistently report positive experiences with the quality of work received, highlighting that teams... See more

Product

People report positive experiences with the product, highlighting its ability to deliver high-quality and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience with Penji has been outstanding. Within a couple of weeks, their designers were delivering high-quality brand pieces that looked and felt like us. They’re quick, communicative, an... See more

Company replied

Rated 5 out of 5 stars

After two months with Penji, we’ve been happy with the work. They’re responsive, open to feedback, and willing to take calls when needed. It sometimes takes a few revision rounds, but they always get... See more

Company replied

Rated 5 out of 5 stars

I've tried more than a few of these creative services and so far, Penji is the best of the best! Their system to submit project requests is one of the simplest and most streamlined. Their designers ar... See more

Company replied

Rated 5 out of 5 stars

I just started using Penji for our seed stage startup and it's been perfect. We've needed everything from social media graphics and company presentations to Chrome store assets and product hero mo... See more

Company replied


Company details

  1. Marketing Agency
  2. Design Agency
  3. Internet Marketing Service
  4. Marketing Consultant
  5. Online Marketing Agency
  6. Website Designer

Written by the company

Penji is a creative technology company built to eliminate one of the most costly mistakes in business—hiring the wrong designer. With Penji, you get access to a vetted team of world-class graphic designers ready to tackle over 120+ design categories. From logos to landing pages, every project is delivered with speed and precision—typically within 24 to 48 hours.


Contact info

4.8

Excellent

TrustScore 5 out of 5

387 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(387)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Design Fulfillment Done Fast

I started working with Penji to fulfill a client's needs, and it appears to be becoming a great ongoing partnership. I will continue to use them for many projects into the future.

August 4, 2025
Unprompted review
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Reply from Penji

Thank you so much, Ryan! We're glad to hear it's turning into a great partnership. Excited to keep working with you on future projects!

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Rated 5 out of 5 stars

Penji is great

Penji is great. Fast turnarounds, easy to use, and great designs. Def recommend.

July 30, 2025
Unprompted review
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Reply from Penji

Thank you so much, Jared! We're glad you're loving the fast turnarounds and designs. Appreciate the recommendation!

Rated 1 out of 5 stars

Second time's not the charm.

After my initial engagement, the CEO reached out to me with a promise to do better, agreeing that they had dropped the ball. Making me an offer I couldn't refuse, I gave them another try. They were again inconsistent, lacking any attention to detail, and unable to follow clear instructions (that their own art director had said made perfect sense). I really wish it had been different.

July 18, 2025
Unprompted review
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Reply from Penji

Douglas, thank you for your honest feedback. We’re truly sorry for the experience you had with us. Not once, but twice. You gave us another chance, and it’s clear we didn’t deliver on the trust you extended.

We understand how frustrating it is to receive inconsistent work. Your feedback has already led to internal conversations and as always find a way to deliver a more consistent experience.

From our cofounder, Johnathan Grzybowski: “We didn’t live up to the standard we promised, and I take full responsibility for that. I’m truly sorry we let you down, and I wish your experience was better. Based on what I see with your experience, it might be best to find a local talent and work with them directly in-house.”

We appreciate the opportunity you gave us.

Rated 5 out of 5 stars

PEnji has been an absolute lifesaver

PEnji has been an absolute lifesaver! I switched to them a few years back after trying a competitor. It was my last chance to find an outsourced partner, and let me tell you, we’ve been blown away by the quality of their work and their lightning-fast response time. If you’re in the market for a new partner, I highly recommend checking out Penji.

July 15, 2025
Unprompted review
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Reply from Penji

Thanks a lot for the awesome review, Neil! We're so glad you gave us that last shot—and even happier that we could deliver. It means a lot to know we’ve made a difference. We’ve got your back anytime!

Rated 5 out of 5 stars

I would recommend Penji for your illustration needs!

We've used Penji for our blog illustrations as well as some social graphics. They provide really good services and the artists are amazing!

July 15, 2025
Unprompted review
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Reply from Penji

Thank you so much for the awesome review, Sofia! We’re glad you’re loving the blog and social graphics—our artists will be thrilled to hear it! Let us know if you ever need anything else!

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Rated 5 out of 5 stars

Great experience

I've worked with Penji for several years and I've successfully launched my local marketing company with their help. They have designers with a wide range of talents including web design, social media, and print. The cherry on top is their customer service team - they're always on top of things when you need a hand!

July 11, 2025
Unprompted review
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Reply from Penji

Thank you so much for the awesome review, Bill! We're really glad to have been part of your journey and growth. Huge shoutout to our designers and support team—we’ll keep being here whenever you need us!

Rated 4 out of 5 stars

Lightening the Load

Penji has been helpful in lightening my workload. It's nice to set up a project I don't have time for, and to let it cook while I'm working on another project.

July 10, 2025
Unprompted review
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Reply from Penji

Thank you so much, Gege! We're really glad to hear Penji’s helping lighten the load. Love that you can set it and forget it while focusing on other things — that’s exactly what we’re here for!

Rated 5 out of 5 stars

Penji is incredibly accommodating

Penji is incredibly accommodating. I have a project that requires editing, which falls outside the subscription period. They’ve graciously offered me five days to collaborate with the designer and make necessary changes to the design’s measurements. I believe this is an excellent deal for individuals with numerous design projects.

July 3, 2025
Unprompted review
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Reply from Penji

Thank you so much for the awesome review, Jay! We're really glad we could help out and give you a bit more time to wrap things up. We’re always here to make your design experience as smooth as possible!

Rated 5 out of 5 stars

Creative excellence delivered quickly!

Penji is the kind of design partner you can count on. The speed and quality of their work speaks for itself—most of my projects are completed within 24 hours, and their attention to detail is top-tier.

Their team is thoughtful, responsive, and always open to feedback. I’ve worked with many creative services before, but very few have matched Penji’s consistency and professionalism.

They’ve made it easy to stay ahead of deadlines without compromising on design quality. I highly recommend them to anyone looking for reliable, efficient, and skilled design support

June 3, 2025
Unprompted review
Penji logo

Reply from Penji

Thank you so much for the awesome review, Richard! We're glad to hear you're loving the speed, quality, and support from the team. It means a lot that you can count on us. We're always here to help you hit those deadlines with great design!

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Rated 5 out of 5 stars

Penji is my go to for design

Penji is my go to for design. I use them for all my needs.I have been with them for several years and they just get better. I am an author and they have made my book covers, swag, and interior designs. There is nothing they can't do. So very thankful for them to help me run my business. They are consistent, on time, perfectionist, and amazing.

June 12, 2025
Unprompted review
Penji logo

Reply from Penji

Thank you so much for the awesome review, Kristi! We’re so grateful to be your go-to team and love being part of your journey. It means a lot to hear we’ve helped bring your ideas to life—cheers to more great projects ahead!

Rated 5 out of 5 stars

Great design work

Great design work! Adhere to instructions.

June 25, 2025
Unprompted review
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Reply from Penji

Thank you so much, Mara! We're glad you loved the designs and that everything met your expectations. We're always here if you need anything!

Rated 5 out of 5 stars

Penji is excellent to work with!

Penji is excellent to work with!! They are thorough and provide excellent service. Would highly recommend!

June 25, 2025
Unprompted review
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Reply from Penji

Thank you so much, Saqib! We're glad you're enjoying working with us — we're always here if you need anything!

Rated 5 out of 5 stars

Great Team and Designs

Penji is communicative, friendly, and professional! Their designs are strong, and if we ever have revisions, they are receptive to feedback to ensure a great final product.

June 24, 2025
Unprompted review
Penji logo

Reply from Penji

Thank you so much for the awesome feedback, Lee! We’re glad you’re loving the designs and that the team’s been easy to work with. We’re always here to make sure you get exactly what you need! Cheers!

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Rated 5 out of 5 stars

Penji has been a game-changer for our…

Penji has been a game-changer for our creative needs. The process is fast, efficient, and the designers consistently deliver high-quality work with minimal revisions. Their team is responsive, easy to work with, and truly understands how to bring ideas to life. We've been able to elevate our brand visuals and meet tight deadlines without the stress. Highly recommend for any business needing reliable, on-demand design support!

June 4, 2025
Unprompted review
Penji logo

Reply from Penji

Thank you so much for the awesome review, Deborah! We're glad to hear Penji's made a difference for your team. It's great to know the process has been smooth and the designs are hitting the mark. We're here whenever you need us!

Rated 5 out of 5 stars

Super helpful!!

My team has been using Penji for a few months now and we are loving it! Pepe has been so helpful with our onboarding! He's always there to guide us through our tight deadlines and get our projects to the finish line!

May 27, 2025
Unprompted review
Penji logo

Reply from Penji

Thank you so much for the awesome review, Heather! We're glad you're loving Penji, and we'll be sure to pass the shoutout to Pepe—he’ll be thrilled! We’re here anytime you need us! Cheers!

Rated 5 out of 5 stars

I have been a customer for 3 years

I have been a customer for 3 years. They are absolutely phenomenal. My agency could not run without Penji and I will be using them for a very long time.

May 14, 2025
Unprompted review
Penji logo

Reply from Penji

Thank you so much for the love and loyalty over the past 3 years, Abigail! We're pumped to be such a big part of your agency’s success. Cheers to many more years of awesome design together!

Rated 5 out of 5 stars

José G is great

José G. (Pepe) has been an excellent support in ensuring all of our design needs/ questions are promptly addressed. We enjoy working with the Penji designers !

May 12, 2025
Unprompted review
Penji logo

Reply from Penji

Thank you so much, Whitney! We're glad to hear Pepe’s been such a great support and that you're enjoying working with our design team. We love partnering with you!

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Rated 5 out of 5 stars

As a client of over 4 years with Penji

As a client of over 4 years with Penji, I highly recommend their services. They continue to impress and have been an essential piece of our growth at a fast growing D2C sporting goods brand. They will supercharge your team and unlock new creative for you every day. Highly recommend!

April 28, 2025
Unprompted review
Penji logo

Reply from Penji

Thank you so much for the awesome review, Joshua! We're grateful to be part of your journey and love seeing your brand grow. Cheers to many more years of creative wins together!

Rated 5 out of 5 stars

Shout Out to the Penji Crew. Luv You!

I have been working with Penji for several months. I am a demanding client that requires the best service, and I've been pleasantly surprised how well this company responds. Their designers are talented, and their support team is fantastic. I really appreciate the opportunity to work with actual Art Directors and Project Managers. Once we upgraded our plan, the results really took off. Pepe (our Art Director) has been such a blessing. His guidance has helped lead their team of designers to help us accomplish long term projects in a cohesive and efficient way. Could not have done it with you! And Jovel (our Project Manager) has been so pleasant to work with, getting to know our tastes, and holding his whole team accoutable. Much appreciated to you both, and the whole Penji Team.

April 25, 2025
Unprompted review
Penji logo

Reply from Penji

Thank you so much for the awesome review, Joseph! We're glad to hear you've had such a great experience with the team—Pepe and Jovel will be thrilled to hear the shoutout. It's been a pleasure working with you, and we're excited to keep bringing your projects to life!

Rated 5 out of 5 stars

On demand graphic design - prompt turnaround, great quality, affordable rates

I’ve been using Penji for a couple of years and continue to be impressed. The quality of their design work is excellent—consistently better than other services I’ve tried.

Turnaround time is fast, often within 24 hours, and communication is always prompt and professional. If I don’t click with a designer, the team is quick to step in and make a change—no friction.

Great service, great support, and great results. Highly recommend!

April 17, 2025
Penji logo

Reply from Penji

Thank you so much for the awesome review, Chris! We're glad to hear Penji's been delivering the quality and speed you need, and that our team’s been there to support you every step of the way. Appreciate the recommendation!

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