Penningtons Group Ltd Reviews 10

TrustScore 4 out of 5

4.2

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Company details

  1. Boiler Supplier
  2. Gas Engineer
  3. Gas Installation Service
  4. Heating Contractor
  5. Boiler and Heating Service
  6. Plumber

Written by the company

More than a service company. Much more. At Pennington’s we’re experienced professionals who understand good service and reliability – it’s how we’ve built our business. And we built it with a passion to overturn the stereotype of tradespeople. Our specialists are highly skilled individuals; they’re experienced men and women who take pride in their jobs and the service they provide. Their personal reputation matters, and they’re one of the reasons why so much of our business is from referrals made by happy customers. Our qualified electrician, plumbers and gas engineers provide a service which is second to none. We design, install and maintain domestic and commercial systems across Surrey, and throughout the surrounding areas. Pennington’s – for peace of mind and value for money.


Contact info

4.2

Great

TrustScore 4 out of 5

10 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Great at installing EV Charging points

Recently had an EV charge point installed by Pennington’s and I couldn't be happier with the service. From the booking process to the actual installation, everything was spot on. The booking team was friendly and efficient, making the whole process a breeze. The electrician who came to do the install was professional and did a top-quality job. Highly recommend Pennington’s if you need a reliable and smooth EV charge point installation.

October 2, 2024
Unprompted review
Rated 1 out of 5 stars

Poor customer engagement.Various…

Poor customer engagement.Various excuses for delays.

April 25, 2024
Unprompted review
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Reply from Penningtons Group Ltd

Thank you for your feedback, which we appreciate and allows us to ensure we always provide the best possible service for us customers, however we disupute your review on the basis that we attended a site survey on a Saturday morning at the agreed time and confirmed we would have the costs and specification over to you by the end of the following week, this was done and sent to you within 4 working days which was earlier than agreed and we therefore met our obligation to you. We cannot understand why this would lead to a review such as this as no delays occured and your received your costs and specificaton in a timely manner as agreed.

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Rated 5 out of 5 stars

Great experience 👌🏻

We had Penningtons Group to installed a boiler for us recently, replacing our old faulty boiler, they carried out a full survey and provided us a detailed competitive quote, the boiler was fitted a day late by a knowledgeable engineer and he was where clean, tidy and efficient, wonderful service, highly recommend Darren and his this team 👌🏻

April 12, 2024
Unprompted review
Rated 5 out of 5 stars

Penningtons Group fantastic installation

Penningtons Group just completed the installation of our lovely new combination boiler, the engineers where a pleasure, very friendly, clean & tidy, they ran through the whole installation and controls once installed and even helped us complete our warranty, would highly recommend them.

March 8, 2024
Unprompted review
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Rated 5 out of 5 stars

Matthew from Penningtons came to quote…

Matthew from Penningtons came to quote our new system boiler, correspondence from the office team for the appointment was great, Matthew was fantastic and carried out a very thorough survey of the system, the engineers where lovely, we are very pleased with our new boiler and would highly recommend Penningtons to anyone.

April 3, 2024
Unprompted review

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