Penninkhof Reviews 300

TrustScore 5 out of 5

4.9

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Company details

  1. Women's Clothing Store
  2. Shoe Store

Information provided by various external sources

Toute à commencer dans les années ’60, lorsque Penninkhof se lance dans la mode de marques exclusives pour femme. Le succès de cette entreprise familiale c’est propulsé avec le lancement en octobre 2011 d’un site Penninkhof.fr Vous y trouverez un large choix de marques exclusives connues pour leur confort, leur qualité et leur originalité mais aussi pour sa qualité de service auprès de sa clientèle, par un suivi avant, pendant et surtout après la vente.


Contact info

4.9

Excellent

TrustScore 5 out of 5

300 reviews

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No history of asking for reviews

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Rated 3 out of 5 stars

Disappointed

I ordered Size 42 dress online. I received Size 40. When I called the office they told me that the because I ordered on the french site the sizes were different.
Penninkhof should standardize the sizes across all sites as this is confusing. I was very disappointed

December 11, 2019
Unprompted review
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Reply from Penninkhof

Dear miss Loughran,

Thank you for your review on trustpilot. First of all i regret it that you ordered a dress in a size which was not the correct size for you. I do understand your dissapointment when the package came to you in Ireland.

You did order on our french site. In france the sizes are different as in other countries. Our french site with the french sizes is meant for our french customers. However.... for people abroad who wish to order on our french site we warn on every detail page of each article that the sizes are french ( this warning is written in french because we consider that customers on the french site are capable to read the language). If we would follow your wish, most french customers would order the wrong size as you did now by ordering on our french site.

I advise you to order in the future on our english site. Here the sizes are showed like on our dutch and german site.

Best regards,

J.A. Penninkhof

Rated 5 out of 5 stars

Quick delivery and product as expected

I received the product safely packed in a nice box. The attached letter was addressed by mistake to someone else, but the invoice was in my name, so everything ok.
Product is as expected, nothing to complain about.
Good service, I recommend it without reservation.

February 16, 2016
Unprompted review
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