Penny Price Aromatherapy Ltd Reviews 

525
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional overall quality of the essential oils, soothing body lotions, and natural therapeutic products that consistently provide effective daily pain relief. Consumers also highlight the knowledgeable and friendly staff members, alongside the remarkably prompt and efficient delivery service that consistently ensures all purchases arrive securely packaged. However, some people mentioned minor inconveniences regarding customer order communication, slow shipping speed, and missing delivery tracking details for parcels. A few customers also noted occasional issues with website information clarity, physical product usability, and frequent follow-up messaging after completing their purchase.

What people talk about most

Quality

Users describe positive interactions with quality, consistently highlighting the excellent oils, lotions, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting consistently fast shipping times and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have arthritis in both knees and would not be without the Penny Price Nurture Mobility Lotion, which has an immediate soothing effect when applied. I use it twice daily on a regular basis and mor... See more

Company replied

Rated 5 out of 5 stars

Fast delivery, helpful staff. Amazing quality. Have been buying aromatherapy products and training with Penny Price for years, and will do for many more.

Company replied

Rated 5 out of 5 stars

Great company, find delivery slow, would pay extra for urgent delivery. Found website. Bit confusing and when clicked on item, didn't tell me what the oil was good for in enough detail

Company replied

Rated 5 out of 5 stars

I always love paying a visit to Penny Price Aromatherapy. When you walk in it smells amazing, you are well looked after by the friendly and helpful staff and the products are excellent quality!

Company replied


Company details

  1. Wellness Center

Information provided by various external sources

Penny Price Aromatherapy - Purveyor of the finest Essential Oils, Blends, Carriers, Aromatherapy Products and Skin Care. Buy online now.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

525 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(525)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good customer service and detailed…

Very good customer service and detailed email response to my query. I was impressed!

August 25, 2026
Penny Price Aromatherapy Ltd logo

Reply from Penny Price Aromatherapy Ltd

Thank you for your lovely review! We're so pleased to hear that you were impressed with our customer service and the support you received. We always aim to provide helpful, detailed guidance to ensure our customers feel confident in choosing the right products for their needs. Thank you for choosing Penny Price Aromatherapy, and we look forward to helping you again soon.💜

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Rated 5 out of 5 stars

I always love paying a visit to Penny…

I always love paying a visit to Penny Price Aromatherapy. When you walk in it smells amazing, you are well looked after by the friendly and helpful staff and the products are excellent quality!

August 17, 2026
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Reply from Penny Price Aromatherapy Ltd

Thank you for your wonderful review! We're delighted to hear that you enjoy visiting Penny Price Aromatherapy. Creating a welcoming atmosphere, offering excellent customer service and providing high-quality products are all incredibly important to us, so it's lovely to know that this shines through during your visits.

We truly appreciate your kind words and look forward to welcoming you back again soon.💜

Rated 2 out of 5 stars

I purchased 2 linen spray at the open…

I purchased 2 linen spray at the open day, am not very happy with either the pluggers do not work properly.

August 7, 2026
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Reply from Penny Price Aromatherapy Ltd

Hi Ann, sorry you are having problems with your atomisers, we're more than happy to replace the pluggers for you. Can you please contact the office at 01455 251020 so we can get these sent out to you.

Rated 4 out of 5 stars

Order arrived on time

Order arrived on time, quality is very good and pleased to find this fairly rare product. Nice company without hard selling or subscriptions. Expected price.

Thank you.

July 27, 2026
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Reply from Penny Price Aromatherapy Ltd

Thank you so much for your lovely review!🌿
We’re delighted to hear your order arrived on time and that you’re pleased with your order.💜

Rated 5 out of 5 stars

Fast delivery

Fast delivery, helpful staff. Amazing quality. Have been buying aromatherapy products and training with Penny Price for years, and will do for many more.

July 15, 2026
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Reply from Penny Price Aromatherapy Ltd

Thank you so much for this wonderful 5 star review!🌿
It means the world to us that you’ve been choosing our products and training with us for so many years. Your continued trust and loyalty are truly appreciated, and we’re honoured to be part of your aromatherapy journey.💜

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Rated 5 out of 5 stars

Great product, backed by quality service

I have arthritis in both knees and would not be without the Penny Price Nurture Mobility Lotion, which has an immediate soothing effect when applied. I use it twice daily on a regular basis and more often during a “flare”. It really helps 100% with no nasties in the formula. Thank you, Penny Price, and for outstanding customer service.

July 1, 2026
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Reply from Penny Price Aromatherapy Ltd

Thank you so much for sharing this wonderful 5 star review!🌿
We’re truly grateful to hear how much Nurture Mobility Lotion supports you, especially during flare‑ups. Knowing it gives you immediate soothing relief and that you trust it as part of your daily routine means everything to us.💜

Rated 5 out of 5 stars

Quality, Pure Relaxing & Uplifting Aromatherapy Oils from Penny Price💖

Penny Price Aromatherapy is a Wonderful Company with Quality, Pure Relaxing & Uplifting Aromatherapy Oils💖
Efficient Dispatch & Delivery also, Products are Exceptionally Well Packaged.
Highly Recommend🥰

August 28, 2026
Unprompted review
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Reply from Penny Price Aromatherapy Ltd

Thank you so much for your lovely 5 star review!🌿
We’re truly delighted to hear how much you’re enjoying our pure, essential oils. Knowing that our quality, careful packaging and speedy delivery have made such a positive impression means the world to us.💜

Rated 5 out of 5 stars

Oils are always great Everything you would want quality and they…

Oils are always great quality and they have a very good selection.
The servic e is always good, things are deliveeed promptly and packaged well.

June 22, 2026
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Reply from Penny Price Aromatherapy Ltd

Thank you so much for your 5‑star review! We’re delighted to hear that you love the quality of our oils and our wide selection. It’s wonderful to know that our service, prompt delivery, and careful packaging have consistently met your expectations. We truly appreciate your support!🌿💜

Rated 5 out of 5 stars

The quality of the essential oils I…

The quality of the essential oils I purchased from you were of a very high quality
Thank you 🙏🏻📿

June 22, 2026
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Reply from Penny Price Aromatherapy Ltd

Thank you so much for your wonderful 5‑star review! We’re delighted to hear that you found our essential oils to be such high quality. Your kind words and support mean the world to us.🌿💜

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Rated 5 out of 5 stars

Speedy delivery

Speedy delivery. Happy with cream. Would recommend it

June 17, 2026
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Reply from Penny Price Aromatherapy Ltd

Thank you so much for your 5‑star review! We’re delighted to hear your Mobility cream arrived quickly and that you’re enjoying it. Your recommendation means a lot to us, we’re so pleased it’s working well for you!💜

Rated 4 out of 5 stars

Fab pillow spray!

We really like using Penny Price products and our favourite at the moment is the Dream Pillow Spray. The whole family uses it. It smells great, doesn't stain your bedding and most importantly it works! It helps all of us drift off to sleep quicker and more easily.

April 20, 2026
Unprompted review
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Reply from Penny Price Aromatherapy Ltd

Thank you so much for your lovely review. We’re delighted to hear how much your family is enjoying the Dream Pillow Spray. It’s wonderful to know you love the scent, that it doesn’t stain your bedding, and most importantly, that it truly helps you all drift off to sleep more easily. We’re so pleased it’s become a favourite in your home. Thank you for choosing Penny Price and for sharing your experience with us. 💜

Rated 5 out of 5 stars

Fantastic courses!

Fantastic courses!

I’ve done a lot of courses and Penny Price courses really stand out!
I was originally recommended and can now understand why.

Professional, thorough, packed with relevant information - theoretical and practical, friendly and enjoyable, and fully supported beyond the courses.

If you’re considering but haven’t yet committed, I would encourage you to step forward into learning with Penny Price - I am absolutely confident you won’t regret it!

(Essential oils are also THE BEST!)

July 27, 2026
Unprompted review
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Reply from Penny Price Aromatherapy Ltd

Thank you so much for the lovely words and 5 star review! We’re thrilled to hear how strongly our courses stood out for you and It’s wonderful to hear that a recommendation led you to us. Your encouragement to others considering training is truly valued, and we’re honoured to have earned your confidence. Thank you for your trust, your enthusiasm, and your support. 💜

Rated 5 out of 5 stars

The only aromatherapy company I trust…

The only aromatherapy company I trust to purchase my oils from!

Brilliant quality, produced in harmony with nature, wonderful customer service & helpful advice.
Wouldn't go anywhere else for aromatherapy products and I have been using Penny Price for many years!

April 7, 2026
Unprompted review
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Reply from Penny Price Aromatherapy Ltd

Thank you so much for your wonderful words and 5 star review. It means a great deal to us to be the aromatherapy company you trust for your oils. We’re delighted that you value the brilliant quality of our products, their harmony with nature, and the helpful support from our customer service team. Knowing you wouldn’t go anywhere else and have been with Penny Price for many years is truly amazing and deeply appreciated. Thank you for your continued trust and support.💜

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Rated 5 out of 5 stars

Always great products at sensible prices

July 26, 2026
Unprompted review
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Reply from Penny Price Aromatherapy Ltd

Thank you so much for your lovely feedback and 5 star review. We’re delighted to hear you always find our products great quality at sensible prices. As a family business, we work hard to keep our pricing fair without ever compromising on standards, so your words mean a lot. Thank you for choosing Penny Price Aromatherapy. We truly appreciate your support.💜

Rated 5 out of 5 stars

Always efficient speedy service with…

Always efficient speedy service with reliable tracking and delivery. But main recommendation is the excellent range of products

July 26, 2026
Unprompted review
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Reply from Penny Price Aromatherapy Ltd

Thank you so much for your lovely words and 5 star review. Our team works hard to make every order smooth and stress‑free. And we’re especially pleased that you rate our range of products so highly. Your recommendation means a great deal to us , and we truly appreciate your support.💜

Rated 5 out of 5 stars

Feel healthy

Feel healthy, relaxed, and happy by using Penny Price products.

July 5, 2026
Unprompted review
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Reply from Penny Price Aromatherapy Ltd

Thank you so much for sharing this lovely feedback. We’re delighted to hear that our products help you feel healthy, relaxed and happy. That’s exactly what we hope to bring to everyone who uses them. Your support means a great deal to us, and we’re so grateful you chose Penny Price Aromatherapy.💜

Rated 5 out of 5 stars

Beautiful products at a great price

Beautiful products at a great price, cheaper than most other brands 💚

July 26, 2026
Unprompted review
Penny Price Aromatherapy Ltd logo

Reply from Penny Price Aromatherapy Ltd

Thank you so much for your 5 star review and lovely feedback. We’re delighted to hear you find our products beautiful and great value. As a family business, we work hard to keep our prices fair while maintaining the highest quality, so your words mean a lot. Thank you for choosing Penny Price ,we truly appreciate your support.💜

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Rated 5 out of 5 stars

Beautiful products

Beautiful products, beautiful people and essentially a family run business that cares.
I love the ethics and sustainability - just gives a warm feeling inside! I trained with Shirley Price Aromatherapy and Penny & Ellie are continuing to deliver!

July 26, 2026
Unprompted review
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Reply from Penny Price Aromatherapy Ltd

Thank you so much for the lovely words and 5 star review.As a family‑run business, caring is at the heart of everything we do, and your words capture that perfectly. We’re delighted that our ethics and sustainability give you that warm feeling inside. And it’s wonderful to hear you trained with Shirley Price Aromatherapy.Penny and Ellie are proud to continue that legacy with the same passion and integrity. Thank you for your support!💜

Rated 5 out of 5 stars

High quality products

High quality products - I always trust Penny Price when it comes to buying good quality essential oils, hydrolays, oils, creams and lotions. Customer service is always very responsive and efficient! Highly recommend Penny Price if you are looking for a trusted brand for essential oils and related products!

December 1, 2025
Unprompted review
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Reply from Penny Price Aromatherapy Ltd

Thank you for taking the time to share such a lovely 5 star review. We’re so pleased to hear you trust Penny Price for consistently high‑quality essential oils, hydrolats, creams and lotions. Quality and care are at the centre of everything we do, so your feedback truly means a lot. We’re also delighted that our customer service team has been responsive and efficient for you. Thank you for recommending us, your support is genuinely appreciated.💜

Rated 5 out of 5 stars

Highest Quality

There products are of the highest quality, ethical, trustworthy and exactly as portrayed. I have used them for a very long time and will continue to do so.

May 26, 2026
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Reply from Penny Price Aromatherapy Ltd

Thank you so much for sharing this wonderful feedback and for your 5 star review. It means a great deal to us to know our products have earned your trust over so many years. We’re committed to maintaining the highest ethical standards and quality, and your continued support reminds us why we do what we do. We’re truly grateful for you.💜

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