PenPal World Reviews 

I AM PRESENTLY A MEMBER THERE BUT I MAY NOT BE MUCH LONGER. AS SOON AS A PAL STOPS WRITING I MAY CLOSE MY ACCOUNT THERE BECAUSE YOU ARE NEVER ALLOWED TO SEND OUT LINKS OR YOUR EMAIL CONTACT ADDRESS AND YOU GET BOMBARDED WITH MANY ADS COVERING OVER YOUR PAGE EVERY TIME YOU KEEP GOING TO A NEW PAGE. YES I AM SERIOUSLY THINKING ABOUT CLOSING MY AD THERE. THERE ARE NO OTHER SITES FOR PALS I KNOW OF THAT DONT ALLOW YOU TO SEND YOUR CONTACT DETAILS. OK, THERE IS ONE OTHER WHICH I PROBABLY CANT NAME IN HERE BUT YOU NEED TO BE IN CONTACT FOR A CERTAIN AMOUNT OF TIME AT THIS OTHER SITE THEN YOU CAN SEND YOUR CONTACT DETAILS. PENPAL WORLD NEVER LETS YOU SEND YOUR CONTACT DETAILS AND THAT IS INSANE AND UNFAIR. IN OTHER WORDS YOU HAVE TO STAY IN CONTACT WITH PALS AT THAT SITE AND PUT UP WITH BEING BOMBARDED WITH ADS THAT COVER YOUR PAGE.

I signed up on 2018. Back then I never had technical issues with the site. But I don’t know what improvements they did because navigating thru the site is worst than before. 1. It’s ridiculous that you need to be a VIP member in order to get support. 2. If any member decides to edit their profile text, it take 3 days for approval. 3. The amount of ads it’s extremely annoying. Every time you click on any site features another ad pops up. Then if you clicked on the x to closed the ad it takes a lifetime to disappear and then if you write a member it takes time to show what you’re typing. 4. The 3 messages per day, I do understand but common on why do I need to be a VIP member to read my previous messages. You are allowed to see your last three messages so if I want to read any other messages I have to delete the first three but before that I have to take a screenshot so I don’t forget to reply and catching up with the one I received first. 5. Why I see so many male members ages 40 and more looking for other members between the age of 15 and 22? I think that it should be a restriction when someone signs up based on their age. 6. I heard other members complaining that even though they are VIP it take days for support to respond back because they charged twice for a month subscription. Well I was about to become a VIP but after reading all these complaints about the lack of response from support I changed my mind. PPW you need to do better and whatever improvements you did to the website you need to reverse it.
10/9/26- Is getting worse, now when you on the site and want to see your own profile or to see who saw your profile is logging you out and you have to sign in again.

Problem viewing profile pics,often lagging site.
So customer service for non paying users.
Since the new upgrade its much worse..
The mobile app is even worse.

I just returned to Pen Pal World after an absence of a couple of years. Have to say it's fallen far since my last experience which was very good.
The main problem is the intrusive ads. You literally can't navigate around the site because dating site ads repeatedly pop up and obscure everything. When this happens it's easy to accidentally find yourself drawn off PPW and into a secondary site that you have no wish to be on.
Also, I made a small addition to my profile text and find I can't access PPW until it is verified again.
I will give it another day but to be honest at the moment it feels like a time waste.

This site has recently made some "improvements".

While I have been a free member for a decade, I just learned that currently their support is for VIP-members only. Saddening. I wonder if that is the reason why people sending out rude messages have not been banned - because they are being flagged by a free member?

I still wish improvements for the site functions. The adds are landing on top of the member-profiles. No. Not on top of the page, but on top of member-profiles, so one cannot click the profile open without clicking the advertisement. Fix at least that.

Also, I would warmly recommend support including free-members also. Yes, we can live with three on-going conversations visable, but we should be given some support in case of need.

I don't want to give just one star.
Dear ppw-creators, you have much work to do! On the penpalworld, which is one of the oldest pages to seek for new penpals world wide, it could be so fun! But it is a mess nowadays. Adds interrupt instantly and everything. You are forced to pay a high amount of money for reading your received letters/messages. Just the newest three of them are free. The shame on top of that is most messages are scam or flirts or begging for money and wedding. I'm sorry but my days on that website are over!

This site's service is deplorable!!! They are taking money out of mine AND my husband's bank accounts for Premium membership each month but when I go to the website to contact someone, it doesn't have me listed as having a Premium account nor is there any support help to help me!! They are taking money out of two accounts for absolutely NO service at all!!!

Penpal world is a awful useless site.
I have made account on this site they
approved my profile.
But I can't send messages only I can
Send comments.
I'm so angry on this stupid site. They humiliate users for nothing on the name of security.
Plz don't waste time and money on this stupid site.
Very shameful behavior and rude.

Worldwidepenpals is a great website for finding penpals! I found a good match for my hobbies and personality which i thought would be quite unrealistic. Although for me the website was restricted even though i did not give any personal information or violate any rules? There is no customer service and so i cant talk to my penpal and might potentially lose contact with them. Can this issue be resolved? I hope so

I noticed that this site generally has a huge amount of negative reviews. But personally for me I would rate this website highly, because without it I would not have found my penpals. I am grateful for our online companionship that is almost been going on 6 months now! And also looking forward to our future progress.

I do not solely blame the site and the owners itself but the people that join it that make it a more negative experience for others. It has come to point where I only solely talk to my penpal now, which is kind of shame but just the way it is. You have to be wise and sift through the time wasted, spammers and people who genuinely want to chat. I do have another penpal (from this site) who I have also built a 6 month going online friendship with, but he has felt he could not longer use the site with such troubles and we have maintained our friendship through email.

Again others have resulted to email with me. But unfortunately lost contact over time. Also it is whether you solely want to commit to this whilst getting on with your life. Because if not than communication breaks and I would not blame the website for that....

If I can give this site a zero star I would. I had just deleted my account because so many of the accounts had no photos, 2nd I tried messaging some other users and it would not allow me to when I still had some credits and I tried to seek help but I have to be only a VIP member to get help. I am not happy with Penpal world. I wouldnt recommend signing up with them.

its a stupid run site with too.many.adds.

after 26 hours my account still hadnot been reviewd, so i deleted it again.
looks like idiots run that site.

I have been in penpal world for many years free account , 2 days ago I decided to VIP, and paid with PayPal big mistake, account has access restricted, I tried to communicate with support no answer. I need my account open or my money back.
PayPal said tried to solve with you but no good costumer servise. I need penpal answer

I’ve been a member of PPW since around 2019. I was particularly interested in writing letters ( snail mail) and not email correspondence. I approached a number of people successfully and was approached in turn so did make a few friends over that time. Some have petered out and some have remained and that seems fairly normal. I did get approached fairly regularly by men who ignore the fact that I only want to write letters - they’ve been tedious and were blocked. The only time I ventured into email correspondence as an experiment the guy sent a D pic. If you’re going to venture to meet strangers on the internet you have to have your wits about you. Make strict rules and block anyone who ignore that. Since the recent updates I have no idea what’s going on with the site - I won’t be re-writing my profile so if that’s all gone I will delete it all. I have to say at the moment it looks a mess.

I wanted to have some genuine, honest communication with others, no dating, but what I got were men who sent amazing messages and then subsequent messages all the same story - they live in S. Carolina but work in Vicenza Italy. And they all have a son named Darlington. Wow! It's disgusting how every single turn leads to scammers! You can't trust ANYTHING! Interestingly enough, they think they're the only ones sending this lame story???? Not too bright.

i used to kinda like this website, but after the update recently, i lost my profile and i don't like the idea that we must put our number ( the email should've been enough, no need to input more sensitive data)
idk, maybe it is time to say good bye?

I used this website for several years and can now confirm that my experience has been rather negative for the following reasons:
1) The website says it has over 3 000 000 members, yet I always see the same ones and there are maybe 200 active users per day who show up on my search results (wide parameters, I should specify, like 18-35, both genders, etc).
2) I don't feel safe. The website doesn't feel secure.
3) Too many inappropriate profiles and comments from older men on young women's pages.
4) The website's administration doesn't seem to exist at all and they do nothing to solve dubious people's behaviour.
5) Finally, the straw that broke the camel's back: after the major changes recently to the website, my account disappeared and there's no way to log in. I created a second one and can't log in either.
Farewell, PenPalWorld!

Too many men have their age setting for penpals to 13 year old and up. I think that a grown man should not befriend someone's teenage child. It has pedophilia vibes all over it. I know you have settings for no adults but children get by their parent's rules. I think that it is the business owner's job to be socially responsible and protect children by not giving an adult the option to penpal a child under 18 years old. I still think an older man should not even lure in an 18 year old but the law is the law. I hope you put a stop to this dangerous loophole. By the way, I have been a member for five minutes and it's outrageous to me.

I can confirm the inactivity of the moderators as already described by Lisa Lee.

I reported a person who aggressively insulted me in response to a friendly message...and to put it in perspective, I must have had thousands of online contacts in my life, but nothing like this has ever happened to me before. Despite all the self-criticism, there was nothing in the message that would have justified this tone of voice. I assume this person unloaded their own frustration onto me at that moment. I reported it and after several weeks the person is still online regularly. What should I think of a site where you can attack others in a hateful way for no reason and there are no consequences? And it's telling that you can't contact the site operator in any way to ask questions. There is no way to contact them. A site where anarchy reigns is not a site where I feel comfortable.

DO NOT USE THIS WEBSITE
I put out ALL my information and did the sign in properly and it WOULD NOT let me in. I think this website is just a time waster and I've heard a few saying that the so called "pen pal" isn't real so don't trust this.