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PenroseskinReviews 

654
•
TrustScore 4 out of 5

3.9

Cosmetics Store
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Review summary

Created with AI, based on recent reviews

Evaluating 609 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the product quality, noting that the scents are amazing, long-lasting, and effectively moisturize the skin, often blending well with other colognes. People frequently praise the excellent customer service, highlighting the helpfulness, understanding, and quick responses from representatives. Reviewers also appreciate the timely delivery and the overall positive experience with their orders. However, some customers expressed dissatisfaction with the product, stating that the scent does not last as advertised or does not match the designer fragrances it claims to emulate. A portion of people were also unhappy with the shipping speed and communication, with some reporting issues like delayed deliveries or lack of tracking updates. Additionally, some reviewers mentioned problems with customer service, including slow responses, ignored requests, or difficulties with refunds for opened products.

What people talk about most

Product

Consumers find the product to be ambiguous, with many praising its great smell and moisturizing qualities,... See more

Quality

People report positive experiences with quality, noting that the products are of fantastic quality and... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many finding the ordering process easy and... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some customers praising timely deliveries, quick... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many reviewers praising the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My experience with customer service was amazing. Lyca went above and beyond to help me. They did honor their 30-day money-back guarantee, even though it was a store credit coupon. I was able to use it... See more

Company replied

Rated 4 out of 5 stars

This is one of those times that I can’t leave a 5 star review cause the product is not what I expected, but they have an incredible customer service. Deanne took great care of me and she make sure I... See more

Company replied

Rated 4 out of 5 stars

I think you can improve on your shipping. I had to reach out to your customer service to find out when my shipping was arriving. There was very little communication with the carrier. Then without noti... See more

Company replied

Rated 4 out of 5 stars

Well thanks to Jean's help I was able to cancel my order because I made a mistake. Customer service was very good and responded back to my emails fairly quick.

Company replied

Company details

  1. Cosmetics Store

Written by the company

Penrose Skin is a modern men’s grooming brand redefining luxury body care. We specialise in premium, pheromone-infused body butters inspired by the world’s most iconic fragrances — from Baccarat Rouge and Creed Aventus to Tom Ford Oud Wood. Each blend is crafted to deliver the richness of fine cologne in a deeply hydrating formula that keeps skin smooth, nourished and subtly scented all day long. Our mission is simple: confidence through scent. We believe great skin and great fragrance shouldn’t be limited to sprays that fade within hours. That’s why every Penrose Skin jar combines long-lasting fragrance technology with high-performance moisturisers, creating a product that not only smells incredible but also feels luxurious to use. Trusted by thousands of men across the world, Penrose Skin has become known for its signature scent longevity, premium texture and irresistible attraction appeal. Whether it’s elevating your daily routine or turning heads on a night out, our goal is to help men smell unforgettable and feel confident in their own skin. Penrose Skin, luxury fragrance, reimagined for the modern man.

Contact info

3.9

Great

TrustScore 4 out of 5

654 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 59% of negative reviews

Typically replies within 1 month

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3.9

All reviews

(654)

644 reviews in the last 12 months

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Rated 5 out of 5 stars

Creamy Smooth

The creaminess is smooth like whipped butter and smells amazing 🤩
Have had a number of compliments!!!
Will be a repeat buyer for the immediate future!!!

June 27, 2026
Unprompted review
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Rated 5 out of 5 stars

Images you feel good.

I love the scents and how longe it last without the oily feeling. Best when applied after a shower, weather it is for work, a night or just want to feel and smell good, I am happy with the product.

June 3, 2026
Unprompted review
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Rated 5 out of 5 stars

Great Product

My hubby loves your product. He loves the feel of it as well as the scents. I will keep him stocked.

The only gripe I have is my order wasn't shipped until 7 days after I received notification that the package was prepared and ready to ship. Order placed June 8th. It was ready on June 10th. It was shipped on June 17th. It was a part of his father's day gift and it arrived after father's day.

June 22, 2026
Unprompted review
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Rated 5 out of 5 stars

Product is good it smells good it's…

Product is good it smells good it's thick rich in it lasts for a while unlike hims product..this is just a lot better it's rich it smells good and you you need just a little and that's great for value so I just want y'all to know you did a good job and I hope to be doing more business and buy more product from y'all because y'all are the one!

June 22, 2026
Unprompted review
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Rated 4 out of 5 stars

Very good smell

Very good smell, definitely does not last as long as some of my colognes but it is a good product. First order and it took much longer than promised in ad (no shocker) but I did get a note stating they were working as fast as they can but it will be delayed.

June 28, 2026
Unprompted review

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