Experience was okay. It was a small project to prepare the computer and the room for the test, but after all it worked out. What I really can't understand is that you are not able to see which questi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My exam was at 7:50PM. I joined the experience at 7:30 and my examiner showed up 10 minutes late at 8PM. Normally, being late isn't a problem. However, as most people would be when prep... See more
Company replied
The proctor was lovely and really helpful. She shouild be commended. I do not remember her name, but she made the experience a lot better.
Company replied
Overall, especially the customer service and the booking process for the online exam is notably great. A minor inconvenience is that (at least for PRINCE2 Foundation), the book isn't downloadable... See more
Company replied
Company details
About PeopleCert
Written by the company
Dream it, do it.
Big goals start with bold moves. At PeopleCert, we help people and businesses turn ambition into action. Our certifications, including ITIL®, PRINCE2®, DEVOPS INSTITUTE® and LANGUAGECERT, power careers, businesses and entire industries.From solo entrepreneurs to Fortune 500 giants, we’re making skills, knowledge and opportunity accessible in 200+ countries. Every certification we deliver helps someone take their next step, land their next job or shape the future.
Wherever you’re headed, dream it, do it.
VISIT OUR WEBSITEContact info
192 Sloane Street, SW1X 9QX, London, United Kingdom
- +44 20 3564 7044
- customerservice@peoplecert.org
- peoplecert.org
4.0
Great
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is effectively a tax on practitioners
This is effectively a tax on PRINCE2 practitioners. PeopleCert impose this charge if you wish to maintain your qualification. There is zero benefit for me as what they offer is too entry level for my needs. On top of that they bombard me with unwanted emails about ITIL with no way of unsubscribing. This will be the last year I pay.
July 21, 2026
Reply from PeopleCert
Dear Steve,
We're sorry to hear that you did not feel the membership benefits matched your professional needs. We value feedback from experienced practitioners and understand the importance of ensuring that membership benefits remain relevant and useful throughout different stages of a professional's career. We also regret any inconvenience caused by the communications you received. For any further assistance, please contact our Help & Support team: https://www.peoplecert.org/help-and-support
Best regards,
PeopleCert
The docent was really good and managed…
The docent was really good and managed to make rather dry material much more engaging by using practical examples. What was missing was a central framework or overview that could have tied the individual topics together and served as a reference across the different modules. The final sections were particularly information-dense compared to most of the earlier content. Overall, a very good course and presentation.
July 24, 2026
Reply from PeopleCert
Thank you for sharing such balanced feedback! We're glad the trainer's expertise and real-world examples helped make the learning experience more enjoyable and meaningful. We also appreciate your observations and will take your comments into consideration as we continue to refine our courses.
Reply from PeopleCert
We're glad you found the process easy to navigate thanks to the clear guidance provided.
Valuable Exam in Industry
July 23, 2026
Reply from PeopleCert
Supporting professional growth through recognized qualifications is at the heart of what we do.
Good process
Enrolling and running the exam was simple. Implementing special accommodation was also easy. Overall, it was a good experience. If certificate renewal is necessary or a business model discussion is needed, I’d like to know more.
July 19, 2026
Reply from PeopleCert
What great feedback! We're thrilled that you found the enrollment process, exam delivery, and special accommodation arrangements smooth and accessible.
How seamless the experience was and my…
How seamless the experience was and my proctor.
April 29, 2026
Reply from PeopleCert
Knowing that you enjoyed a seamless exam experience with professional and supportive proctor guidance means a lot to our team.
I sat for ITIL Foundation and the…
I sat for ITIL Foundation and the experience with PeopleCert has been good
July 23, 2026
Reply from PeopleCert
We're glad you found the experience positive and rewarding, and we look forward to supporting your future learning goals.
I got useful information that pertained…
I got useful information that pertained to the main topic. It was wrapped up perfectly. The course delivered fundamental along with necessary materials to fulfil the course.
July 20, 2026
Reply from PeopleCert
We're so pleased you found the content focused, valuable, and easy to follow. Delivering the right knowledge and essential learning materials is exactly what we strive for at PeopleCert.
Easy to connect and the process was…
Easy to connect and the process was very efficient when taking the exam.
July 23, 2026
Reply from PeopleCert
It's great to know you found the connection process simple and the exam experience efficient.
The friendliness and patience of the…
The friendliness and patience of the proctors of PeopleCert were amazing. Both my work and private laptop had issues in sharing the full screen and microphone. They have given me instructions and reassured me before I started the exams.
July 17, 2026
Reply from PeopleCert
It’s fantastic to hear that our proctors combined professionalism with patience and encouragement. We're delighted they helped turn a challenging setup into a smooth and positive exam experience.
Everything went ok
It was fine but a little confusing to understand the set up. I'm glad I looked at it the day or a few days before to make sure everything made sense, definitely make sure that is still communicated to prepare in advanced. I also could not edit my name, thank goodness there wasn't an issue (middle name missing). It wasn't clear that the dates also had to be in European format.
July 20, 2026
Reply from PeopleCert
We appreciate you taking the time to share both the positives and the areas where the experience could be smoother. It's great to hear that reviewing the setup beforehand helped, and we'll certainly take your comments about clearer instructions into account.
Reply from PeopleCert
We're happy to hear the system worked well for you and that the proctor contributed to a smooth exam experience.
Instructions and User experience
It was a easy process, document provided was very useful easy to read and was able to achieve the certification
July 20, 2026
Reply from PeopleCert
Thank you for sharing your experience. It's great to know the straightforward process and helpful resources contributed to your success.
Helpful during the start
July 20, 2026
Reply from PeopleCert
A smooth start makes all the difference, and we're glad we could help.
Efficient and timely
I had a smooth experience with my exam and the intructions were clear.
July 20, 2026
Reply from PeopleCert
Thank you for sharing your feedback!
Reply from PeopleCert
We appreciate your feedback. Thanks for choosing PeopleCert!
The proctor was very thorough and…
The proctor was very thorough and ensured my exam taking process experience was structured and seamless. I am very happy with my overall experience and look forward to the next time I take an exam. Thank you
July 22, 2026
Reply from PeopleCert
We're so pleased you had such a positive experience. Ensuring a seamless exam process is important to us, and it's wonderful to know your proctor provided excellent support throughout.
I love the company!!
I love the company!!! Great content, great opportunities to keep learning.
July 22, 2026
Reply from PeopleCert
What a lovely review! We're thrilled you appreciate the content and the chance to keep growing and learning with PeopleCert.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.