First, if I was only rating Luis, he gets Five Stars! He kept me from cancelling my account. I took one star away because the terrible bot that you use prior to being connected with a live agent is... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A#1 customer support from Luis. He knew what he was doing and fixed everything I needed. He gave account options I did not know I had. Kept this customer from being lost. Friendly customer centered he... See more
I used People Finders once to learn about someone who contacted me whom I did not know, expecting the one time .95 charge. I admit that I didn't read all of the "fine print" and was not aware that I... See more
Alejandra was so gracious and helpful. She was patient and kind with explaining policies as well as terms and conditions. She is the epitome of customer service. She was a God send after a rude condes... See more
Company replied
Company details
- #5 of 11 best companies in Search Engine Company
About PeopleFinders
Written by the company
Founded in 1988 PeopleFinders provides the most accurate public records available. Search by name, phone number or address for instant access to billions of records.
PeopleFinders is the premier site for:
- People Search
- Background Checks
- Criminal Records
- Reverse Phone Lookup
- Public Records
Have More Questions?
Contact our Customer Care department Weekdays 7:00AM-6:00PM and Weekends 7:00AM-3:30PM (PST).
PeopleFinders is dedicated to helping you find people and learn more about them in a safe and responsible manner. PeopleFinders is not a Consumer Reporting Agency (CRA) as defined by the FCRA (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Contact info
1821 Q Street, 95811, Sacramento, CA
- (800) 718-8997
- customercare@peoplefinders.com
- peoplefinders.com
4.3
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Victor was easy to understand
Victor was easy to understand, heard my issue, and fixed the problem after a short wait.
March 24, 2026
Reply from PeopleFinders
Cindy Ross,
We're happy to hear that the issue was resolved quickly and that everything was clearly explained. We appreciate you taking the time to share your feedback!
apollos
Wonderful Customer Service
Alejandra was a pleasure to talk to, she helped me cancel and get a partial refund (which I didn’t expect!) and overall was a sweet person :)
March 24, 2026
Reply from PeopleFinders
Ange P.,
We're happy to hear that you had a positive experience with Alejandra. We appreciate your kind words about the assistance you received with your cancellation and refund. Thank you for your feedback!
apollos
Reply from PeopleFinders
WildLifeA Hcb,
We're happy to hear that our service was simple, quick, and effective for you. Thank you for your positive feedback!
apollos
Luis was very helpful in getting my…
Luis was very helpful in getting my account going after some technical glitches with the site.
March 24, 2026
Reply from PeopleFinders
Derrick Thompson,
We're happy to hear that we could assist you with the technical issues you encountered. Thank you for your feedback and your patience.
apollos
very helpful
March 24, 2026
Reply from PeopleFinders
Aerus NJ,
We are glad to hear that our service was helpful to you! Thank you for taking the time to share your positive feedback.
Apollos
Victor was very professional and solved…
Victor was very professional and solved my problems with great skill and efficiency. It was a pleasure to have him working with me. Thank you very much
March 23, 2026
Reply from PeopleFinders
howenter,
We're happy to hear that the work was completed skillfully and efficiently! It was our pleasure to assist, and we appreciate your positive feedback.
apollos
Reply from PeopleFinders
Hailey Miller,
We're happy to hear that our information was helpful and clear for you. Thank you for your positive feedback!
apollos
Honestly
Honestly, I so appreciate your helping me in this situation as I was just being a good Samaritan and finding a phone number, but did not realize that I had a monthly membership. Great to know that you can be honest and find good help.
March 23, 2026
Reply from PeopleFinders
DARINDA Trudel,
We appreciate you bringing this to our attention. We're happy to hear that we could assist you with the membership issue that arose from your act of kindness. It's great to know you had a positive experience with our support.
apollos
People finders is the best❤️
Thank you very much; I received excellent service. I am extremely happy because I got exactly what I needed. The person I spoke with me was Victor, very professional and resolved everything just as I had expected.
I think I will use People finders services again. Thank you!
Sincerely,
Elba I Gonzalez
March 23, 2026
Reply from PeopleFinders
Elba Iris Gonzalez,
We appreciate your positive feedback and are so glad you were satisfied with the service you received. We are very happy to hear that the issue was resolved professionally and to your expectations. Thank you for considering our services again!
apollos
They have amazing customer service
They have amazing customer service. This is a trusted site—it doesn’t give scam vibes at all. I mean they pretty much pulled up the entire roster of my family lol. They are also top on Google it seems
March 22, 2026
Reply from PeopleFinders
customer,
We're happy to hear that you had such a great experience with our customer service! We appreciate you trusting our site and are glad it met your expectations. Thanks for your positive feedback!
apollos
Victor successfuly handled our issue…
Victor successfuly handled our issue with care and concern.
March 20, 2026
Reply from PeopleFinders
Paul Golf,
We're happy to hear that our team addressed your issue with such care. Thank you for sharing your positive experience with us!
apollos
The Agent was extremely patient with…
The Agent was extremely patient with me. I AM not iternet savvy at all.
March 19, 2026
Reply from PeopleFinders
Lauretta Celendano,
We appreciate your kind words! We're happy to hear that our agent was patient and helpful during your experience. Thank you for your feedback.
apollos
WAITING ON MY PDF OF FILE I ORDERED
March 16, 2026
Reply from PeopleFinders
Robert Hodges,
So we may assist you directly with your concern, please call our Customer Care Team at (800) 718-8997.
apollos
Good customer service
Their customer service was great. When I needed to cancel and get a refund, my wait time was short and they did not make it difficult to get a hold of an agent. Once I got a hold of an agent my problem was resolved quickly.
March 15, 2026
Reply from PeopleFinders
Sarah,
We're happy to hear that our customer service met your expectations. We appreciate that you were able to quickly connect with an agent and resolve your issue efficiently. Thank you for your positive feedback.
apollos
Great customer service!
March 13, 2026
Reply from PeopleFinders
Jennifer,
We really appreciate you taking the time to share your positive experience!
Apollos
finding me
This is a thrilling app it's getting me closer to the truth of who I am in this world first thanking My Lord and Savior JESUS CHRIST FIRST AND FOREMOST THE ALL OF YOU AT TRUST PILOT AND ASSOCIATES
March 11, 2026
Reply from PeopleFinders
CRBarnes,
We're happy to hear that the app is bringing you closer to self-discovery. Thank you for sharing your experience and for your positive feedback; we appreciate it greatly.
apollos
The agent whom helped had great…
The agent whom helped had great customer skills. Was great at communicating all across the board. He was patient. He listened and executed it all smoothly. He should get a raise. Agents like himself are rare now days.
March 11, 2026
Reply from PeopleFinders
Ronnie,
We're happy to hear that the agent provided excellent customer service! We appreciate you mentioning their communication skills, patience, and smooth execution. We value your feedback!
apollos
Victor was great
March 10, 2026
Reply from PeopleFinders
Paul,
We're happy to hear that you are satisfied with Victor's customer service. Thank you for taking the time to share your feedback!
apollos
Great customer service
Great customer service. Found exactly what I needed for a safe transaction.
March 8, 2026
Reply from PeopleFinders
William Mathews,
We're happy to hear that our service helped you find what you needed and ensured a secure transaction. Thank you for your positive feedback!
apollos
I followed the advertised risk free…
I followed the advertised risk free process of cancellation within 3 days. However, They charged my debit card and REFUSED to refund my account, even though I had email confirmation from them proving my timeline was correct. After several days of checking on this, I requested to be paid for my time, on top of the credit I was rightfully owed. (Since they were on the clock, purposely giving me the runaround) I ended up providing the numerous emails to my payment account and received a full refund. Highly do not recommend this service.
March 8, 2026
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