Completely fail to offer any customer support. Their messages are vague and confusing and good luck getting a hold of anyone. My last email took 14 DAYS and 3 prompts to get a response! Their excus... See more
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See what reviewers are saying
Been using them for years, suddenly they locked us all out, have been paying our bill timely on autopay, they continued to charge us but suddenly locked us out and deactivated our account. Been attem... See more
Total lack of customer support. They are very good at autorenewing you each year, but do not provide timely reviews of insurance reimbursements which is the whole reason you would want a QSEHRA provi... See more
Company auto-renews yearly but does not allow for subtractive changes to membership during the year. A review at the end of one year into the next does not occur, so if you don't call to change terms... See more
Company details
Written by the company
PeopleKeep by Remodel Health is redefining how small businesses care for their teams. For too long, small employers have been locked out of the health benefits space by one-size-fits-all group plans that are too expensive, too rigid, and too complex to manage. Through health reimbursement arrangements (HRAs) like the QSEHRA and ICHRA, we empower small businesses to move away from group insurance toward a model of personalized benefits. Instead of choosing a single plan for everyone, you provide your team with tax-free money to spend on the coverage they actually want. It’s as seamless as payroll, but far more impactful. The company defines a monthly tax-free allowance that fits its bottom line, and employees select individual health insurance plans that fit their unique family needs.
Contact info
601 S. Meridian St, 46225, Indianapolis, United States
- peoplekeep.com
1.5
Bad
29 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Very easy to use
Very easy to use. The response time is fantastic and everyone is so helpful. The website is easy to maneuver and understand what is or isn't covered. As an Administrator for my company the benefits are easy to explain to my employees. No complaints at all.
September 25, 2018
Unprompted review
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Easy to use, helpful support, innovative solution.
Easy to use, helpful support, innovative solution.
I like that peoplekeep works for small teams and enables employees some flexibility with their healthcare options
June 6, 2018
Unprompted review
PeopleKeep was a great find for my boss to help us
PeopleKeep was a great company for my boss to find to help get us some help with paying for our health care. I would recommend them to any small business looking to help their employees.
June 5, 2018
Unprompted review
We use Peoplekeep for company health…
We use Peoplekeep for company health benefits and it’s great and inclusive. Every employee has an opportunity to take advantage of it no matter their circumstance. So far the company has been helpful and the set up has been pain free!
Requesting reimbursement is easy and straight forward and having them available for questions has been wonderful.
So far we are really enjoying PeopleKeep
Medical Spa
Stephanie
June 4, 2018
Unprompted review
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Very easy to use!
My company uses PeopleKeep to manage our health benefits. It's intuitive, easy to request reimbursement and helpful. I was able to be reimbursed for things I didn't know about it and it's saved me hundreds of dollars a month. I just wish there was an app for it, so I could take pictures of my receipts and submit expenses from the same device.
June 4, 2018
Unprompted review
Reply from PeopleKeep
That's great, Will! I'm elated to hear about those savings for you!
Thank you for letting us know you'd like a mobile app. I'll get that information to our team and we'll follow up with you privately to understand this a bit better.
We really appreciate you taking time to provide this review and give us your feedback. Please let us know if you see other ways we can improve.
Thank you so much!
Heather
I would recommend People Keep as an…
I would recommend People Keep as an HRA. I've been very pleased how smooth, fast, and easy it is to get reimbursed. I really like how easy it is to view my account and navigate the site. The chat support is very available and helpful.
May 31, 2018
Unprompted review
Reply from PeopleKeep
Hi Dana,
Thank you for this review; it's great to hear that our site is easy to navigate. Please don't hesitate to reach out to us with anything we can do to improve.
We look forward to continuing to work with you!
Best regards,
Heather
PeopleKeep is amazing
PeopleKeep has been amazing. We've been with them for over a year and it has been the easiest, quickest way to handle healthcare reimbursement. The interface is easy, uploading documents is fast and painless, and we've never had a missed payment. I love the emails letting you know when a reimbursement is coming and the customer service team has also been super helpful!
May 30, 2018
Unprompted review
Reply from PeopleKeep
Thanks, Liz! It's been our pleasure working with you. I'm glad to hear this is quick and painless for you; I'll pass that feedback along so we can keep it up!
We're always happy to help so let us know if anything comes up. 😄
I really enjoyed using PeopleKeep to…
I really enjoyed using PeopleKeep to get my reimbursement filing done. The process is very simple and straightforward, and the online chat room is always available to answer my questions in a timely manner.
May 29, 2018
Unprompted review
Reply from PeopleKeep
Ling,
Thank you so much for this review! We LOVE to hear such kind feedback.
It's always our pleasure to chat with you so keep your questions coming. 🙂
Thanks again,
Heather
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