People's Captain Reviews 91

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Loved the product after being given a sample by a shareholder. Ordered 13th Jan £30. No delivery has arrived, no updates. No emails replied to. No conscience!

Rated 1 out of 5 stars

Do not use the company I have been a customer for over three years have had a problem with no delivery. They have not dealt with the issue althrough they promised to. I’ve received no refund no produc... See more

Rated 5 out of 5 stars

Incredible service from the team at People's Captain. I have tried Islander, Stereotype, Legend and Shout & Stout, All very good, my personal favs from best to least (in my opinion) are Short & Stout,... See more

Rated 5 out of 5 stars

I got the mixed starter pack and I was pleasantly surprised at how nice each beer was! They all have a real nice depth of flavour. My favourites are Stereotype and Islander as they both have a nice f... See more

Company details

  1. Beer Store
  2. Beer Distributor

Written by the company

Award winning craft beer built around a positive social impact on the UK's mental health. We started with a pint with a best mate, now we're encouraging you to make it count with yours.


Contact info

3.1

Average

TrustScore 3 out of 5

91 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

How is this allowed!

Loved the product after being given a sample by a shareholder. Ordered 13th Jan £30. No delivery has arrived, no updates. No emails replied to. No conscience!

January 13, 2026
Unprompted review
Rated 1 out of 5 stars

Do not use the company I have been a…

Do not use the company I have been a customer for over three years have had a problem with no delivery. They have not dealt with the issue althrough they promised to. I’ve received no refund no product and no communication. Total crooks avoid at all costs.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great beer

Great beer. Great value. Hassle free ordering tracking delivery etc. highly recommended. Treat your self you know you want to !

January 15, 2025
Rated 5 out of 5 stars

Great Ale At Great Prices

Having heard about the FTLOR ale on the podcast, I knew I had to try it.

People's Captain came up with the goods.
Easy to use the website and quick delivery.
Superb from door to door.

Keep up the good work.

December 8, 2024
Rated 1 out of 5 stars

Delivery wasnt received

Delivery wasnt received, I chased and it still wasnt received. Refund was promised but not received, chased but not received, chased again and now 6 weeks since the order. Yet to be refunded.

July 22, 2024
Rated 4 out of 5 stars

Great beer

Great beer, and a great offer. So no issues with that but slight issue with the delivery time and lack of communication,which was eventually resolved. So all good.

June 10, 2024
Rated 1 out of 5 stars

Crooks!!!!

They have taken my money. No order updates and haven't replied to any messages via email or socials. Avoid at all costs!!!!!!

May 31, 2024
Unprompted review
Rated 1 out of 5 stars

Do not sign up!!

I have tried to cancel the subscription multiple times. There seems to be no way to do so and the company has not responded to me multiple times.

May 13, 2024
Rated 1 out of 5 stars

Still waiting… ordered 19.12.23

Still waiting… ordered 19.12.23 - still not received the beers. Emailed to request a full refund 3 days ago… still waiting!!! Not an email or anything with an explanation, just completely ignored. Not happy at all!!!

January 3, 2024

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