Top Notch Customer Service, Amanda. I already heard excellent word of mouth from people I know who had great results from their products so I was confident to order but I had a delivery request and... See more
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This company is a SCAM. They sent the product to the wrong address and refused to issue a refund. Instead they blame their shipping company which has nothing to do with the consumer. Over $500 order n... See more
Company replied
Purchased $1500+ with peptidewarehouse.ca They sent out the package with ups not requiring a signature. Me and my girlfriend both got home late this night. The box was out all day and night. Now th... See more
Company replied
Quick shipping, one of the peptide creams i bought was damaged during shipping-but immendiatly after asking for a reship they obliged. The ghk-cu peptide has worked great so far. I couldnt be more ha... See more
Company details
Written by the company
Canada's #1 source for quality peptides, bacteriostatic water and GHK-Cu moisturizers. HPLC tested to ensure quality.
Contact info
3166 Lenworth Dr Unit #110, L4X 2G1, Mississauga , Canada
- info@peptidewarehouse.ca
- peptidewarehouse.ca
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 24 hours
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Horrible Customer Service
This company is absolutely awful
Their customer service is atrocious - particularly a woman named Amanda.
Their product sucks. It comes with no information aside from a vial and don't bother asking for help because they are so incredibly rude and unhelpful it's unbelievable.

Reply from Peptidewarehouse
I highly recommend this place
I highly recommend this place; I just rec'd my third order and I'm really happy with the product quality and the customer service. I will purchase again!
First of all Amanda is amazing
First of all Amanda is amazing. She replied to my emails within minutes. She immediately replaced a package Canada Post lost withing 10 minutes and sent me the new tracking code for expedited shipping.
Product looks good. Packaged very well.
Horrible customer service experience…
Horrible customer service experience with Amanda .. The man you claimed was blocked from your business probably had the same experience I did.. I have never seen a company get this offended over a problem with a product ,not listen to all my concerns and solely blame the customers, even tho it was concerning several produces , from the minute I opened the box. It was like she picked an argument with me,so she could then accuse me of being a disgruntle customer so that she didn’t have to honour the 30 day return policy.
Every company has issues with their stock time to time, that's understandable, however it’s in the manner that it is dealt with that's important and shows the integrity of the company. If someone else from this company would like to contact me and resolve this matter in a professional manner id be very happy to do so. But if not that's okay to. I have been in touch with people in Ontario to file a formal complain, so the ball is in their court.. Also, if trustpilot wants to see the emails between us I can provide them to show this is not just retailigation, but the truth .
Updated: You are unbelievable Amanda , the lies , the lies .. They are right , you care more about your reputation than your customers. You sent me crystallized produce, very evident in the photos I sent .. My main concern was not the AOD dissolving , it was the crystallization and the fact that none of the produce was even in powder form anymore , but turned into solid matter, which means the amino acids have been broken down , and not as effective . However you kept going on abt the way I reconstituted just one of the vials ( which is standard procedure to everyone but you ) . You were very rude and consistently blamed me for everything and ignored anything else I said that you couldn’t blame on me, like the state of the Chk-cu, that I haven’t even opened. You spoke very passively aggressively to me and seemed angry that I was even bothering you with my concerns.
It was almost noon by the time I messaged and asked when you would be sending it . Do you remember what you wrote me back ? If I’m allowed I can copy & paste it here . I couldn’t believe what you said that to a customer!! And after that point I agree I was pretty cranky , but I only threatened to go public with your horrendous customer service . I was like you instigated a fight , so that you didn’t have to refund me .
If it’s not abt the money and you are truly concerned about your customers get someone else from your large company to speak to me and help resolve this matter in a reasonable manner. I’ll update it on here to let everyone know you were able to fix this issue.. Sound good ???
Hi Amanda, so can I interprete that you do not want to resolve this issue?

Reply from Peptidewarehouse
Fast, Reliable
I've ordered from them 3 times and gotten the package quickly with without problem each time. Recommended
Terrible customer service
Edit: Cleary the problem in this company starts from the top down. Lies upon lies in their reply. If trust pilot would like I'm more than willing to submit the email chain in its entirety for a unbiased review. I can't believe Amanda is actually in customer service...i assumed she was the owner because she doesn't read before replying and became very emotional.
The statement that you are Canada's top supplier, how can you claim that...based on what available metrics? That just shows everyone here what a liar you really are.
Your vials look like they were made in a garage, your product is suspect, the shipping was slow, and customer service was anything but service.
Thinking of buying from these guys? Search their name and Reddit on Google and have a read.
Terrible customer service. Extremely rude. Slower than promised shipping even though I only live 45 minutes away from their office. Questionable product and if you ask them about it expect a condescending reply where they don't actually read what you wrote, or bother to get your name right in the reply. This was my second order from them. My first order last year there was an issue with how the cap was installed and where it crimped on there were multiple sharp edges. This was my 3rd tier supplier when others had no availability but they're off my list now.

Reply from Peptidewarehouse
Very good exprience
Very good exprience. Got my 10mg and 30ml bac water super smooth everything no hick ups, weird things just like any other reliable place to shop :) . Shipping was fine. Thanks guys
Stay away
Purchased $1500+ with peptidewarehouse.ca
They sent out the package with ups not requiring a signature. Me and my girlfriend both got home late this night. The box was out all day and night.
Now the company seems to not have package insurance as they basically have said “not our problem” so im out $1500
STAY AWAY FROM THIS SITE

Reply from Peptidewarehouse
I ordered some BPC157 and TB 500 but…
I ordered some BPC157 and TB 500 but I’m not 100% sure that these are really working. Sometimes I wonder if I’m just shooting in a water. Anyone else has the same experience?
After researching on Reddit where to…
After researching on Reddit where to purchase from Ive been very happy after receiving my order. I was a skeptic but its been a great experiences and the customer service has been a big reason why. They are prompt with replying to any inquiry i had.
Rarely do you experience the level of…
Rarely do you experience the level of customer service that I received from Peptide Warehouse nowadays. If I could give them a 10 I would.
Great service, great products and exceptionally fast delivery. Would not shop anywhere else!
Quick shipping
Quick shipping, one of the peptide creams i bought was damaged during shipping-but immendiatly after asking for a reship they obliged. The ghk-cu peptide has worked great so far. I couldnt be more happy with their service!
Top shelf satisfaction
Ok, real deal customer satisfaction. Prompt and without delay on the same day. These guys act as if every person in the world is watching and waiting to judge them & like savages for customer satisfaction, they pounce and rip on any possible excuse to have the customer be left with anything to possibly complain about. Straight up, I made mention of a product that wasn't as effective as the other products I bought , (cjc1295 great VS pt141 poor) And boom, they jumped on keeping me from having anything left to butch about, they first off shipped me twice the order full paid , postage ect. And apologized with a sincere regard to maintain my business loyalty. They already had my loyalty, I was happy with all previous experiences and products. Just this one time , I made a *hey heads up.... Wasn't too thrilled bout the one thing.... But all the other things I have been happy with thus far...." And before I know it they are fixing this situation beyond what any possible comment I made could shed a sliver of negative light. I can't believe how fast and without question they snapped into action to do the most that they could. I bet this review sound like I'm being paid to write it, but that's just how impressed I was with the service & situation. As for the CJC1295 , that's another great product I noticed excellent purity in their list of solid products I've benefited from.
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