Perfect Group Reviews 

320
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and friendly demeanor, making the moving process much smoother. Many people highlight the exceptional service, noting how the teams go above and beyond to handle belongings with care and ensure a stress-free experience. Reviewers also appreciate the excellent customer service, with clear communication and helpful support from start to finish. People frequently mention the careful handling of their possessions, with teams protecting items and property from damage during moves and storage. The reliability of the company is also a recurring theme, with customers trusting the teams with their belongings and finding the overall process seamless.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Service

Reviewers mention positive feedback about service, highlighting the professionalism, efficiency, and care... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting the helpfulness and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as smooth, organized, and... See more

Product

Clients share ambiguous opinions on product handling, with some reviewers praising the careful and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Can’t thank the Perfect Group enough. Mabel and James were great - providing quick turnaround with the quote, dropping off all of the packing materials required (and then more when we needed additiona... See more

Rated 5 out of 5 stars

We had to move out of our house at short notice last week when our insurers finally gave the go-ahead to start work on our subsidence-ridden property. The Perfect Group lived up to their name and made... See more

Rated 5 out of 5 stars

We moved Fri 23rd January the team leader Connor and his three colleagues were fantastic the move was completely stress free.The service leading up to the move was absolutely 1st class as well with Ja... See more

Rated 5 out of 5 stars

We recently used Perfect Group for our move, and I couldn’t recommend them more. The team were not only incredibly professional, but also genuinely lovely people, which made the whole process much... See more


Company details

  1. Moving Company
  2. Moving and Storage Service
  3. Storage Facility

Written by the company

Welcome to the Perfect Group – the ultimate solution for all your removal, storage, and furniture rental needs. As a leading company with National and International coverage, we take pride in our unmatched commitment to quality, excellence, and workmanship. Our journey began in 2007, when three childhood friends shared a vision of creating a removal company that would set new standards in the industry. Today, our passion and dedication to delivering exceptional customer service have helped us become the go-to choice for thousands of families who trust us with their moves every year. From local to international relocations, our team of fully trained experts ensures a hassle-free and seamless experience that exceeds your expectations. Our success is driven by our core values of honesty, respect, courtesy, and reliability, which are deeply ingrained in everything we do. We are also proud members of the prestigious British Association of Movers (BAR), which further strengthens our commitment to providing the highest level of service and value to our customers. At the Perfect Group, we believe that moving should be stress-free, effortless, and efficient, no matter where you are in the world. That's why our mission is simple – to help you move your belongings anywhere, anytime, and with the utmost safety and care. So, if you're looking for a removal company that delivers on its promises, look no further than the Perfect Group. We are the perfect choice for your perfect move!


Contact info

4.9

Excellent

TrustScore 5 out of 5

320 reviews

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No recent history of asking for reviews

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4.9

All reviews

(320)

88 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect move! have just used these guys to move…

We have just used these guys to move us. I don’t usually give reviews but in this case I couldn’t be happier to do so!
The crew turned up on time, were extremely professional, tidy friendly and went above and beyond to make a stressful experience as easy as possible. 10/10 and would highly recommend!
John and Kay Holmes

October 9, 2025
Unprompted review
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Rated 5 out of 5 stars

Does what it says on the tin

Moving house is stressful at the best of times but Haydon and his crew made the process run as smoothly as possible. I had 2 days of packing, then the big move day. They arrived on time each day and worked tirelessly and cheerfully to get it all done. Nothing was a bother for them, even the difficult access to the house I was moving out of. They were polite and tidy, protecting carpets and furniture so that clean-up afterwards was easy. Once in the new house, Haydon checked with me before leaving that everything was where I wanted it, and the lads had no problem moving a few boxes around to make things easier for me. The only thing which I would have changed woild have been to have the same people there each day, as my crew changed each day (apart from Haydon). Big shout out to Haydon, Dean, Kay, Kade, Josh, Ezra - and apologies to those whose names I’ve forgotten! You were all great.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect replacing of furniture after redecoration

The two employees who replaced our furniture after redecoration in two large rooms certainly lived up to the Company name. They were hard working, careful with every item, some of which were not easy to handle.
They were also polite and very helpful.
We will certainly use the Perfect Group again.

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Customer service excellent
Removal men (Janaid and John) superb... kept me up to date on when they'd arrive; packed/unpacked with care; polite and respectful.

September 8, 2025
Unprompted review
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Rated 5 out of 5 stars

The Perfect Group are perfect!

The Perfect Group were outstanding! I couldn’t have asked for a better company to store my belongings.
The guys who visited my house were friendly and really put me at ease both during the collection and the return. They were incredibly careful with my belongings and my house and I really appreciated it.
I was also grateful for their genuine understanding of my situation and they were patient and thoughtful.
The people in the office who contacted me were also excellent and made the process easy.
I would highly recommend them.

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

House move with zero problems!

We used perfect group Walsall for our move in Warwickshire. We moved over the August bank holiday weekend from Bedworth to Bulkington and the team were fantastic. I went to assist with lifting furniture to be told to leave it to them and just direct where things need to go and what room is what. We didn’t have to lift a finger. They were considerate of neighbours, they were polite and friendly, they covered sofas, tv’s and anything we hadn’t already packed or packed well enough they made sure it was safe and secure. Floors at the new house were cream carpets so they put covers down over all the floors to protect it. Everything ran smoothly on the day and even at the new house when my indecisive wife wanted to move things round constantly from room to room it wasn’t too much trouble. Even when it was all done they checked to see if we wanted anything moving and once we were happy they signed off the job and left. I would 1000% recommend these guys.

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Removal of house contents to storage

The Perfect Group removed the contents of several rooms in our home to storage whilst building work was undertaken. From start to finish, their service was excellent. Prompt, friendly and clear communication about arrangements. The staff undertaking the removals were very skilled, professional and lovely to deal with, particularly important given they were in our home. All our items were handled with care and everything was labelled accurately. This was proven when it was all returned to the right place on completion of the work. Would recommend this company without hesitation.

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful company

This company at the very last minute came to my home and removed a bed, wrapped it and stored it for seven weeks. It came back in perfect condition and was placed exactly where we wanted it without fuss or damage to the bed or our property. The men who returned the bed were kind, courteous and considerate. So we’re the original men who carried out the initial removal. This company cared about customers and their property and all were extremely professional in every way. I would have no hesitation in using them again or recommending them. Thank you also to Kaitlan for the help given.
Davi Duckenfield

August 18, 2025
Unprompted review
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Rated 5 out of 5 stars

Great job from start to finish!

Can’t thank the Perfect Group enough. Mabel and James were great - providing quick turnaround with the quote, dropping off all of the packing materials required (and then more when we needed additional boxes). The team on the day of the move worked their socks off loading and unloading the vans and ensuring everything went smoothly and we were happy. Would definitely recommend!

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect group were fantastic from start…

Perfect group were fantastic from start to finish. The communication was great. They handled our belongings with care. The team worked solidly for two days to move us from our two bedroom home and unloaded everything exactly where we wanted it at the other end. I really felt like I could trust the team with the whole process and our belongings. I would highly recommend Perfect Group to others.

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding from start to finish

Moving back into our re-built home (3 years after it burned down) was always going to be a challenging experience.... Haydon and the team instilled confidence at every step of the way - from planning what would be done when (two day move) - to taking great care to protect new carpets and ensure that nothing was damaged (nor walls scuffed) during the move. Great job by all and much appreciated !

July 16, 2025
Unprompted review
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Rated 5 out of 5 stars

AJ and Nathaniel

AJ and Nathaniel, came up to Scotland from Birmingham and made an awful experience bearable they couldn't have been more professional and friendly I am indebted to them

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Professional, Friendly and Very Quick

Dave and his team were brilliant and extremely professional. They understood that I was grieving for my late husband, who had passed away last year,and that I had found it difficult going through all his things.
They were very kind and friendly and super efficient.
So much so that a word of warning. If your things are going into storage, don’t hold on to any items you want to keep with you or they will be whisked away and packed in a blink of an eye.
David even found my husband’s lost wedding ring which had got stuck on a jeweller’s sizing implement and managed to prise it off! He also found some gold jewellery and some crystal glasses and an extremely large, engraved crystal cup which my husband had won for a golf classic. They only took two mornings to pack the lot in spite of my leaving loads of things around.
Lauren, in the office, is lovely too and understood my situation.
When they bring back everything eventually, I do hope that Dave will be available again.

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

A fantastic removal company

The Perfect removal company were fantastic. They turned up on time, were friendly, cheerful, helpful and really could not have done more to help us. Our huge amount of boxes and furniture were out of our old house by 11.15am. They started moving into our new house at 2.30pm and were finished by 4.15pm! The beds were built, everything was in place to the best of their ability. The garage shelves were all in place with lots of boxes. They used floor coverings at both houses so everything was left clean. I would not use another company after this.

July 18, 2025
Unprompted review
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Rated 5 out of 5 stars

Couldn't fault the service we received…

Couldn't fault the service we received from the initial contact, arranging a drop off date and actual delivery. Ellis and Nathaniel were super friendly and efficient, nothing was too much trouble. Well done guys, keep up the good work!

July 9, 2025
Unprompted review
Rated 5 out of 5 stars

This company deserves 5 stars

This company deserves 5 stars. The lads that came to the house were respectful, brilliant at their job quick and so helpful as well. The company have been brilliant from start to finish. The lady on the phone was lovely too. Can't find fault with them at all. Would recommend to everyone

July 18, 2025
Unprompted review

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