It took long to just get the order then even longer to process it. Once it was out for delivery it took another 2 week to get delivered. Then it wasn't the color that I ordered which the sales person... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Service levels is a negative. Lack of communication. Not willing to compromise on timelines and reservations. Salesperson Jordache was a nightmare to deal with. Never returned emails or phone calls... See more
Company replied
placed an order on the 25th September, the products showed, delivery would be the following day. 26th September. today it is the 06th October 2025. I did not receive the order, I had to call and can... See more
I order a professional hair dryer and they delivery a wrong hair dryer. I reported it for exchange or refund they said they will check their product. it is 2 weeks now nothing has been done and my ema... See more
Company details
- Online Marketplace
- Beauty Products Wholesaler
- Beauty Supply Store
- Children's Toys Store
- Do-it-Yourself Shop
- Warehouse store
Written by the company
Best online store with convenient products, quick delivery and reasonable prices. In-store shopping, In-store pick-up, Door to door delivery. We offer amazing deals, with a wide variety of products. We are also a Wholesaler to the public. Earn extra income by Dropshipping with perfectdealz.co.za. Delivery turnaround time: Gauteng-1 to 3 working days at R65.00 National- 3 to 5 working days at R99.00 Free shipping for orders over R750.00
Contact info
Delpark House. 2nd Floor, 77, 5th Street, Wynberg, Sandton, 2090, Johannesburg, South Africa
- 011 048 2402
- info@perfectdealz.co.za
- perfectdealz.co.za
2.5
Poor
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 7% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The service was good and professionally…
The service was good and professionally when i returned my scale to fix a sensor and i also got a discount.
August 26, 2025
Reply from Perfectdealz
Thank you so much for this wonderful feedback! We're thrilled to know our team was able to professionally handle the repair of your scale's sensor. We're happy we could provide a discount as well and appreciate you taking the time to share your positive experience.
Advertisement
Excellent fast ND friendly service
Very good service ND fast ND the staff is patient to help
August 25, 2025
Reply from Perfectdealz
Thank you so much for this wonderful feedback! We're thrilled to know that our fast, friendly service and patient staff made a positive impression. We really appreciate you taking the time to share your experience!
The staff was friendly and… great
The staff was friendly and professional. Quick Delivery
August 20, 2025
Reply from Perfectdealz
Thank you for the fantastic review! We're so glad to hear that you experienced our fast and friendly service, and that our staff was patient and helpful.
The quality of the item is poorly made
The quality of the item is poorly made. The cloth on the one attachment started tearing away from the attachment within 1 minute of testing the machine.
I emailed asking for a refund but no response.
Tried going into the website but didn't seem to exist. Not happy at all
August 19, 2025
Reply from Perfectdealz
Thank you for bringing this to our attention, and please accept our sincerest apologies. We are truly sorry for the issue with the item's quality and for the lack of response to your email and our website's functionality. We know how frustrating this must be, and we take full responsibility for it.
We want to make this right. One of our agents is currently handling your case.
I AM HAPPY WITH THE PRODUCTS AND ALSO…
I AM HAPPY WITH THE PRODUCTS AND ALSO THE SERVICE THEY WERE VERY QUICK TO DELIVER
August 7, 2025
Reply from Perfectdealz
Thanks for sharing your positive feedback! We're delighted to hear that you're pleased with both the products and the prompt delivery. It's great to know our team is doing a good job.
Advertisement
The service.What you see,you get
August 6, 2025
Reply from Perfectdealz
Thanks for letting us know! We're glad to hear that you're satisfied with our service and that our products are exactly as you expected.
The professional assistance I received…
The professional assistance I received at the store when I went in from the guard to the gentleman that assisted me.
August 1, 2025
Reply from Perfectdealz
Fantastic news, and thank you for the visit, and we are glad you were taken care of.
Reply from Perfectdealz
Thank you! We're so glad you're happy with your order. It's our goal to make sure you get exactly what you wanted.
Communication was prompt.
July 29, 2025
Reply from Perfectdealz
Thank you for your feedback! We're glad to hear that our communication was prompt. We aim to keep our customers informed every step of the way, and it's great to know we succeeded.
Advertisement
Had a minor problem with my order,
Had a minor problem with my order,, but the assistant was instantly helpful.
July 28, 2025
Reply from Perfectdealz
We're so glad to hear that our assistant was able to help you right away! Providing quick and effective solutions is a top priority for us, and it's great to know we hit the mark. Thanks for the wonderful feedback!
I got exactly what I was looking for😃I…
I got exactly what I was looking for😃I bought a orthopedic memory foam pillow and it helped me sleep much better since I have been struggling to find the right pillow for my neck and shoulder pain. It's worth every cent, I would recommend it to anyone. I received my delivery before time and I'm greatful, thank you perfect deals👌👌🙏
July 22, 2025
Reply from Perfectdealz
That's fantastic to hear! We're absolutely thrilled that our orthopedic memory foam pillow has made such a positive difference for your neck and shoulder pain, helping you sleep much better.
Knowing that you found it worth every cent and would recommend it to anyone truly makes our day. We also appreciate you letting us know that your delivery arrived before time.
Thank you for choosing Perfect Deals and for sharing such a wonderful review!
Got the package in good time
Got the package in good time, just wish they kept me up to date on the shipping status so I could have prepared better for the delivery, but other than that, it was a very good first experience
July 22, 2025
Reply from Perfectdealz
Thanks for your feedback! We're glad to hear you received your package in good time and that you had a good first experience with us.
We sincerely apologize for the lack of updates on your shipping status. We understand how important it is to be kept informed so you can prepare for your delivery, and we'll be looking into how we can improve our communication throughout the shipping process.
We appreciate your business and hope to serve you even better next time!
Reply from Perfectdealz
Thank you, and we are delighted to hear this.
Advertisement
Good updates and communication
I Was worried about them being scammers, but it is the second time buying from them. they are also help full even on WhatsApp
July 16, 2025
Reply from Perfectdealz
Hey Ren,
Thanks so much for the awesome 5-star review! We appreciate you taking the time to share your positive experience.
It means a lot to us!
Regards
Perfect Dealz
Thanks so much very helpful next time a…
Thanks so much very helpful next time a bit of a discount would help.
But other then that great service
Thanks
July 8, 2025
Reply from Perfectdealz
Thank you for the 5-star rating for Lincoln. We look forward to seeing you again. We will keep the discount as an option next time.
A Large variety of items.
A Large variety of items which are not available in malls or hardware.
July 4, 2025
Reply from Perfectdealz
Thank you for the wonderful feedback.
Bought a grow light for my inhouse…
Bought a grow light for my inhouse plants. Received it broken, lights dont even go on - and thats new , straight out of the box.
July 4, 2025
Reply from Perfectdealz
Dear Mia,
Please accept our sincerest apologies for the damaged item you received from Perfect Dealz. We understand how frustrating and disappointing it is to receive something that isn't in perfect condition, and we are truly sorry for this oversight.
This is certainly not the quality we aim for, and we regret any inconvenience or frustration this has caused you. We are already looking into our packaging and handling procedures to understand how this happened and to prevent similar issues in the future.
One of our customer agents will reach out to you.
Regards
Perfect Dealz
Advertisement
Reply from Perfectdealz
Greetings, Qiniso Ibrahim Ngwane. We are sorry to hear about the issues you faced. One of our customer agents will reach out to you to resolve the matter.
Kind regards
Perfect Dealz
Reply from Perfectdealz
We're so grateful for your 5-star review, Azriel! We appreciate you taking the time to share your positive experience.
We hope to see you again soon!
Speedy delivery of high quality Hot…
Speedy delivery of high quality Hot water heater. Thanks
June 23, 2025
Reply from Perfectdealz
Thanks so much for the 5-star review, Silinda Mhlanga! We're thrilled to hear you had a great experience with Perfect Dealz. Your feedback means a lot to us.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.