It took long to just get the order then even longer to process it. Once it was out for delivery it took another 2 week to get delivered. Then it wasn't the color that I ordered which the sales person... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Service levels is a negative. Lack of communication. Not willing to compromise on timelines and reservations. Salesperson Jordache was a nightmare to deal with. Never returned emails or phone calls... See more
Company replied
placed an order on the 25th September, the products showed, delivery would be the following day. 26th September. today it is the 06th October 2025. I did not receive the order, I had to call and can... See more
I order a professional hair dryer and they delivery a wrong hair dryer. I reported it for exchange or refund they said they will check their product. it is 2 weeks now nothing has been done and my ema... See more
Company details
- Online Marketplace
- Beauty Products Wholesaler
- Beauty Supply Store
- Children's Toys Store
- Do-it-Yourself Shop
- Warehouse store
Written by the company
Best online store with convenient products, quick delivery and reasonable prices. In-store shopping, In-store pick-up, Door to door delivery. We offer amazing deals, with a wide variety of products. We are also a Wholesaler to the public. Earn extra income by Dropshipping with perfectdealz.co.za. Delivery turnaround time: Gauteng-1 to 3 working days at R65.00 National- 3 to 5 working days at R99.00 Free shipping for orders over R750.00
Contact info
Delpark House. 2nd Floor, 77, 5th Street, Wynberg, Sandton, 2090, Johannesburg, South Africa
- 011 048 2402
- info@perfectdealz.co.za
- perfectdealz.co.za
2.5
Poor
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 7% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Tracking Reference
It would help if the racking reference is provided sooner. For a 3-5 day delivery if reference is provided by the courier 3 or more days later it does help. Also to clarify on the tracking page that it is a tracking reference from the courier and not any other order reference
May 12, 2025
Reply from Perfectdealz
Good day Barry, thank you for the feedback and we are glad to to hear that you received your parcel, we do apologize about any delays and the inconvenience with the tracking situation. We value your feedback.
Regards
Perfect Dealz
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I am in love with my new blender, thank you Perfectdealz
I am in love with my new blender
April 30, 2025
Reply from Perfectdealz
Dear Victoria,
Thank you so much for your positive review! We truly appreciate your kind words and are delighted to hear that you had a great experience with Perfect Dealz. Your satisfaction is our top priority, and your feedback motivates us to keep delivering the best service and deals possible.
We look forward to serving you again soon!
Warm regards,
The Perfect Dealz Team
I did not get what was advertised
I did not get what was advertised. Advertisement said to jugs but I only received 1. And then they said it is a error but it is still advertised as 2 jugs! And I've paid A LOT OF MONEY. IT WAS R480 per blender and now all the sudden it is R189.
Terrible!!!!! And refused to refund me!!!!
April 29, 2025
Reply from Perfectdealz
Dear Rina,
I hope this message finds you well. I want to sincerely apologize for the inconvenience caused — it appears you received only one item instead of the two you ordered.
Please rest assured that we are already looking into this and we are going to resolve this as soon as possible. We truly value your patience and understanding, and we’re committed to making this right.
If you have any questions or need further assistance, please don’t hesitate to reach out.
Thank you again for your understanding.
Warm regards,
Items not as illustrated or as…
Items not as illustrated or as described.
I am waiting for further response from Jodi
Neville
April 24, 2025
Reply from Perfectdealz
Dear Neville,
We sincerely apologize for the inconvenience caused by receiving the wrong item from Perfect Dealz. We understand how frustrating this must be, and we deeply regret the mix-up.
Please rest assured that we are committed to resolving this promptly. Our team is working on a resolution for you.
Thank you for your patience and understanding. If you have any questions or need further assistance, please don’t hesitate to contact us directly.
Kind regards,
Jodi
Customer Service Team
Perfect Dealz
Reply from Perfectdealz
Thank you for the 5-star review! – Perfect Dealz truly appreciates your support. We're thrilled to know you had a great experience with us!
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I was scared as I just bought the lamp…
I was scared as I just bought the lamp without swing the picture. But WOW I'm impressed and don't feel like I've wasted my money at all. Delivery was fast.
March 24, 2025
Reply from Perfectdealz
Dear Nokwanele Cebisa,
Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that you enjoyed. Your satisfaction means the world to us, and we truly appreciate your support.
We look forward to welcoming you again soon!
The parcel arrive in good state but…
The parcel arrive in good state but there is only one problem I order 1 gold and 1 red mini speaker but only 2 gold speakers arrive can we not make a plan so that I can get an other colour speaker please.Thanks Hannes White.
March 20, 2025
Reply from Perfectdealz
Dear Hannes,
Thank you for reaching out! I sincerely apologize for the mix-up in your order. I understand that you ordered one gold and one red mini speaker but received two gold speakers instead.
We’d be happy to make this right for you. We can arrange to send you the red mini speaker as soon as possible.
Thanks for your patience, and we appreciate your support!
Best regards,
False advertising
Perfectdealz was fast and I have no problem with their delivery. My only complaint is the product was false advertising and didn’t work as advertised.
March 19, 2025
Reply from Perfectdealz
Dear Deirdre de Bruyn
I hope you're doing well. I'm reaching out to sincerely apologize for the inconvenience caused by receiving the wrong item. We understand how frustrating this must have been, and we’re truly sorry for the oversight.
Please rest assured that we are looking into this immediately and will do everything we can to make it right. We will keep you updated every step of the way.
Please contact us on any of the following
064 601 3518
011 048 2402
Your satisfaction means a great deal to us, and we appreciate your patience and understanding.
Great customer service and easy to…
Great customer service and easy to navigate on the website. Delivery was very fast.
I will definitely recommend to others
March 17, 2025
Reply from Perfectdealz
"Thank you so much for your kind words! 😊 We’re thrilled to hear that you had a great experience with our service and fast delivery. Your support means the world to us! 💙 We truly appreciate your recommendation and look forward to serving you again soon. 🚀✨ #PerfectDealz"
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I received exactly what I ordered and…
I received exactly what I ordered and it was delivered way before the expected delivery date.
March 10, 2025
Reply from Perfectdealz
"Thank you for your feedback! We're thrilled to hear that your order arrived ahead of schedule and met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We're always here to help!"
You delivered a wrong tent
You delivered a wrong tent, not what I ordered, I am waiting for you to come collect the wrong tent and deliver the right tent.
March 7, 2025
Reply from Perfectdealz
Good day Busisiwe, we’re sorry to hear about your experience. At Perfect Dealz, we value customer satisfaction and always strive to provide quality products and great service. We’d love the chance to make things right. We are currently looking into your concerns and we will rectify it for you. Thank you for your feedback—it helps us improve.
Perfectdealz is the perfect store to work with I really love them
Perfectdealz is the great store to start you on business
March 6, 2025
Reply from Perfectdealz
Wow! Thank you for your amazing 5-star review! ⭐ Your kind words truly mean a lot to us, and we’re so glad to hear that you had a great experience with Perfect Dealz.
Your support keeps us motivated to continue delivering the best deals and service possible. If you ever need anything, we’re just a message away!
Thanks again for being a valued customer—we can’t wait to serve you again soon.
Great service
It was easy to place my order and I received it sooner than the estimated delivery date. Great service.
March 4, 2025
Reply from Perfectdealz
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐ We truly appreciate your support and are thrilled to hear that you had a great experience. Your kind words mean the world to us, and we look forward to serving you again soon
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Quality is bad
I purchase few items, the quality is very bad
They advertise something and when you receive it is something else
Too long to sort my issue out.
Never buying from Perfect Dealz again.
March 4, 2025
Reply from Perfectdealz
Good day Reshma thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations. Providing excellent service is our top priority, and we regret that we fell short in this instance.
We would love the opportunity to make things right. Please reach out to us at so we can better understand the situation and work toward a resolution.
Your feedback is invaluable, and we appreciate the chance to improve. We hope to regain your trust and provide a better experience in the future.
Reply from Perfectdealz
Good day we're thrilled to hear you had a great experience. Your support means a lot to us, and we look forward to serving you again soon
Friendly people an prompt delivery
February 28, 2025
Reply from Perfectdealz
Good day we truly appreciate your support and are so glad to hear you had a great experience. Looking forward to serving you again soon
I'm blown away by the exceptional…
I'm blown away by the exceptional service I received from Perfectdealz Their communication was top-notch, and they went above and beyond to ensure I got exactly what I needed. The quality of their products is outstanding, and their prices are unbeatable. I highly recommend Perfectdealz to anyone looking for a hassle-free and satisfying shopping experience.
February 27, 2025
Reply from Perfectdealz
Good day, we value and appreciate your support we are so glad to hear you had a great experience. Looking forward to serving you again soon
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Attention to detail required
I had ordered black bottles for a reason and blue were delivered. This literally changes my plans enormously and now have to make alternative arrangements as it will be more expensive to return this. Also more inconveniencing than i am already
February 26, 2025
Reply from Perfectdealz
Dear [Customer Name],
Thank you for your feedback, and we're truly sorry for the mix-up with your order. We completely understand how frustrating this must be, especially given your plans. Your satisfaction is very important to us, and we'd love the opportunity to make things right.
Looking forward to hearing from you.
Easy and smooth shopping experience.
Easy ordering, fast delivery. Products are awesome. I am happy and will definitely buy again. Would highly recommend.
February 24, 2025
Reply from Perfectdealz
Thank you so much for your wonderful feedback! 🌟 We're thrilled to hear you had an easy and smooth shopping experience. Your support means everything to us! We look forward to serving you again soon. 😊
Reply from Perfectdealz
Thank you so much, Maureen! 😊 We're thrilled to hear that you had an excellent experience with our service. We appreciate your support and look forward to serving you again! ⭐⭐⭐⭐⭐
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