Helps with hot flashes. Temp boost is so helpful! I'd like to be able to control foot warmer with a button , not just from ap.
Date of experience:
Comfort: 5
Ease of installation: 5
Performance: 5
Quality: 5
Value for money: 5
Sold by Perfectly Snug
The information on this page is based solely on product reviews written by customers of Perfectly Snug via Trustpilot.
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Comfort
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Product details
How It Works: Air is taken up by the fans through your sheets and comforter as in the diagram above. Topper will hang approx 0.5 inches off the foot of your mattress. Air is circulated through the whole topper from head to toe at optimal pressure for cooling according to automatic temperature adjustments and chosen set point.
(Manual control touch-operated through fitted sheet - no need to pull it back)
Dual Zones
Width
Length
Thickness
Mass
Queen
151 cm / 59.5”
202 cm / 79.5”
5 cm / 2”
16 kg / 35 lb
King
192 cm / 75.5”
202 cm / 79.5”
5 cm / 2”
23 kg / 50 lb
Split King*
192 cm / 75.5”
202 cm / 79.5”
5 cm / 2”
23 kg / 50 lb
California King
183 cm / 72”
212 cm / 83.5”
5 cm / 2”
23 kg / 50 lb
*Split King purchasers are sent both a Twin XL and Twin XL-Left topper For Dual Zones. . . - Each sleeper can use their own phone/tablet and manual controls - Single Sleepers will experienced reduced thermal performance sleeping in the center of a dual zone Smart Topper. Single Zones
Single Zones
Width
Length
Thickness
Mass
Twin
97 cm / 38.5”
189 cm / 74.5”
5 cm / 2”
10.5 kg / 22 lb
Twin XL
97 cm / 38.5”
202 cm / 79.5”
5 cm / 2”
11 kg / 24 lb
Twin XL-Left
97 cm / 38.5”
202 cm / 79.5”
5 cm / 2”
11 kg / 24 lb
Full / Double
134 cm / 53"
189 cm / 74.5"
5 cm / 2”
14 kg / 30 lb
For Single Zones. . .
- One sleep zone intended for one sleeper - Single manual controller on Right Side as pictured above - Only Twin XL-Left has the controller located on the left side of the Smart Topper
NOTE: If you are purchasing a Twin XL for one half of a King bed, it's extra important that the manual controller is on the correct side (not in the center of the bed!)
All reviews
It was one of the best purchases I have made for myself.
Date of experience:
Comfort: 5
Ease of installation: 5
Performance: 5
Quality: 5
Value for money: 5
Good product not great I thought it would be a cooler feeling in bed. The product works well I have had to toss my comforter off my bed because I am hot, so I agree 100% it keeps you cooler but for me was hoping to have cold sheets when I get into bed feeling.
Date of experience:
Comfort: 4
Ease of installation: 4
Performance: 4
Quality: 4
Value for money: 4
It’s easy to install and set up. I like that there is no ugly tower in my room. I wish the cooling was a little more dramatic. Overall, I’m very happy with the product.
Date of experience:
Comfort: 5
Ease of installation: 5
Performance: 5
Quality: 5
Value for money: 4
The app didn’t connect to the topper right away.
Date of experience:
Comfort: 5
Ease of installation: 4
Performance: 5
Quality: 5
Value for money: 4
I love that I don’t get cold during night & I sleep better. My husband can do the cooler temperature and he sleeps better!
Date of experience:
Comfort: 5
Ease of installation: 5
Performance: 5
Quality: 5
Value for money: 3
Reply from Perfectly Snug
Hi Di! So glad to hear that the Smart Topper is helping you and your husband sleep better. Great that the Dual Zone feature is serving you well!
Cooling did not self adjust or stay on. Just went off after a while and then I would wake up. Unfortunately also too firm for my back.
Date of experience:
Comfort: 2
Ease of installation: 5
Performance: 3
Quality: 5
Value for money: 3
Reply from Perfectly Snug
Hi Kevin, we're sorry to hear that you are having some issues with your Smart Topper. If you haven't already, please reach out to customer support: customerservice@perfectlysnug.com and our team will be happy to assist you with your topper settings.
It has reduced my night sweating significantly and I am much more comfortable at night.
Date of experience:
Comfort: 5
Ease of installation: 5
Performance: 5
Quality: 5
Value for money: 5
Reply from Perfectly Snug
So glad to hear that the Smart Toper reduced your night sweats and is allowing you to sleep more comfortably!
The installation is difficult and it doesn't work. I would like a refund.
Date of experience:
Comfort: 1
Ease of installation: 1
Performance: 1
Quality: 1
Value for money: 1
Reply from Perfectly Snug
Hi Ansley, thank you so much for your feedback, though we're very sorry to hear this! That's not the experience we want for our customers at all. 🤍
I checked your customer profile just now and don't see any open troubleshooting tickets, but I do see your return request and have asked our team to follow up with you ASAP to offer assistance with setup and/or return documents. You should hear from them shortly. They are happy to assist by phone or email.
Thank you again, and we'll do all we can to assist with either setup or your return process. Our apologies for your experience!
Warm regards,
Dusty
Customer Experience Manager
Hi love, love this cooling topper. It gets really cold if you want to, and is very quiet. My son has a competitor topper that requires water, and he wishes he would’ve purchased mine! It’s amazing how cold it can get, just plugged into the wall.
Date of experience:
Comfort: 5
Ease of installation: 5
Performance: 5
Quality: 5
Value for money: 5
personal airconditioner system for your side of the bed, amazing sleep cooling, no more cranking the house air conditioning and compromising on how cold or how warm
Date of experience:
Comfort: 5
Ease of installation: 5
Performance: 5
Quality: 5
Value for money: 5