While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Had a great afternoon with Deryn from Performanceinpeople whilst waiting for my car to be serviced (as a mystery shopper). She explained everything and was a pleasure to spend time with!
It would off been nice to get a response to the emails I sent
Thorough and made the experience at car dealership more straightforward and transparent.
Anita is the Mystery Shopping assessor for my Nissan service and MOT. She is helpful and informative, providing clear instructions on the process.
During the day of service, the process was smooth and I found it to be an interesting and engaging experience. I would participate again if there were an opportunity.
Ritika is soo amazing! From start to finish of the process, she was friendly, understanding, warm and full of spirit. She made me feel soo comfortable and I would definitely do this process again. I've never been apart of these programmes, but she has made me want to do this more. I wish her all the best in the future and if your reading this, this is your sign to take part in a performance programme for companies
Reply from Performanceinpeople
Thank you so much for your kind comments Chantelle! We always hear incredible things about Ritika - we'll make sure we pass this onto her :)
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
