Perfume Arabia Reviews 25

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

It is quite unfortunate that you offer such limited options for paying. No one from abroad will do a bank transfer or join some payment app which puts you through hoops to register and asks for ma... See more

Rated 5 out of 5 stars

If you want to dwell in a finest Arabian night you have to try perfume Arabia products. They are simply amazing and addicting, from their exotic perfumes, oils , and hair products, there’s always some... See more

Rated 1 out of 5 stars

WARNING ⛔️ Do not go to purchase from this company.When he found out i was single and unmarried, they started calling me and harassing me for sexual favours in return for oils the staff made sexual ad... See more

Company replied

Company details

  1. Perfume Store

Written by the company

At Perfume Arabia, we exclusively sell the world's best Arabian fragrances, only found in the Arabian Gulf. Each of our premium products will leave you feeling & smelling ravishing, delightful and lovely. Our Company's mission is to ensure you have a 5 star online shopping experience with us all while expanding your fragrance pallet to new and exotic limits.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

25 reviews

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1-star

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Rated 1 out of 5 stars

UNTRUSTWORTHY

It is quite unfortunate that you offer such limited options for paying. No one from abroad will do a bank transfer or join some payment app which puts you through hoops to register and asks for many personal details.

If you wish to attract customers, it would be great to make it less difficult to pay for orders by introducing simple means such as actual credit cards and PayPal. Until then, the tedium of the process will keep me, and I am sure others too, well away.

Also, where is the location on your website where payment options are laid out clearly for visitors to check BEFORE ORDERING? For foreign visitors especially, this is unacceptable as it looks very shady.

September 24, 2023
Unprompted review
Rated 1 out of 5 stars

⛔⚠️You have been warned consumers ⛔⚠️Do…

⛔⚠️You have been warned consumers ⛔⚠️Do not attempt to buy from these crooks.

I have waited for over two months for a refund for my international order that I did not receive. You deserve zero stars.

They were not very cooperative with allocating the packages and got me to basically do their research in finding the parcels from the UK. You have refused to give me back my money until they have allocated the packages with their courier. How can you get away with not returning my money due to your issues with shipping agents?!

Why should I as a customer, fight for my money back when I never received the product in the first place and have to WAIT for a refund until they find the missing parcel?!

What kind of organisation are you? You have been totally unfair and have stolen my money. You have stolen my money because I didn't receive the package and nore have you refunded me since over two months!!

You have ill and unfair business practice towards consumers.

I have all the evidence on my email. You are a shocking organisation and your very poor and rude customer service skills needs re-evaluating.

March 22, 2023
Unprompted review
Rated 1 out of 5 stars

WARNING ⛔️ Do not go to purchase from…

WARNING ⛔️ Do not go to purchase from this company.When he found out i was single and unmarried, they started calling me and harassing me for sexual favours in return for oils the staff made sexual advances, invited me to their home for sex, made sexual reference about my appearance, made racial comments about my ethnicity, under cut my oils, sent me indecent pictures, which left me feeling horrible, they even threatened to sue me for my company name, and take legal action if I went public about the sexual misconduct. Threatening to shame me in the Muslim community as they have a big influence. Especially in the Whitechapel area Because I purchased with cash not paying vat they used that against me. I also have more screenshots and evidence

October 17, 2022
Unprompted review
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Reply from Perfume Arabia

You’ve got the wrong business. We did our research the one you purchased from is based in the UK. We are an online business based in the US

Rated 5 out of 5 stars

Amazing experience with Perfume Arabia

I recently switched from western perfumes to Middle Eastern and Perfume Arabia is the best company I found here in USA to get me these perfumes. They have amazing collection with exotic notes ( I recommend Balas Rose it is sweet elegant smell), they send me 6 good size samples with my order one of them is the honey musk which I am so excited to receiver it soon.
I received one perfume with Tobacco note which I didn't like, so when I communicated with them, they were very helpful, kind and resolved this matter fast.
Also, they have discount around Black Friday which is very helpful as I wanted to buy more items like hair perfumes ( I bought the Candy one and it makes my hair smells amazing). I highly recommend this company and I will buy from them again.

December 7, 2021
Unprompted review
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Rated 5 out of 5 stars

Best perfumes ever

Best perfumes ever , if you want a good perfume that satisfy all tastes and distinguish you from others go and select one from Perfume Arabia , I don’t want to forget the 5 stars customer service . Keep up the good work guys ❤️

November 20, 2021
Unprompted review
Rated 5 out of 5 stars

Wonderful fragrances, superb service

As a perfumista, I'm always on the lookout to try different fragrances and buy from new and different online stores. I'm not sure how I stumbled upon Perfume Arabia, but I'm certainly happy that I did! After buying my first fragrance, I ended up buying two more from them within a week. The fragrances they carry are great, the price points are perfect and where else can you get free FedEx 2nd day shipping? I've also talked to the owners on Instagram and they have been wonderful, helpful and knowledgeable. I've had nothing but good experiences with this company and look forward to continue being a repeat customer.

October 23, 2021
Unprompted review
Rated 5 out of 5 stars

It was exactly what I was looking for…

It was exactly what I was looking for amazing boukhour,great customer service, It smelled two days around the house,the muattar angham smell brought me back beautiful memories ,❤️
Muattar Angham Bakhoor (Incense)

March 31, 2021
Unprompted review
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Rated 5 out of 5 stars

The best place for your Arabian fragrances.

I truly enjoyed my experience with perfume Arabia. They offer a variety of Arabian perfumes, oils and incenses( bokhoor). If you are indecisive like me,they will help you pick, or send you samples to pick from. They have a top notch customer service and fast shipping.
I highly recommend Perfume Arabia.

March 31, 2021
Unprompted review
Rated 5 out of 5 stars

Arabian Night

If you want to dwell in a finest Arabian night you have to try perfume Arabia products. They are simply amazing and addicting, from their exotic perfumes, oils , and hair products, there’s always something new to try. So far I’ve tried shumoukh, Safire leather, and body oil. And they are absolutely a must have. The owner is always available and prompt to answer any questions.

March 18, 2021
Unprompted review
Rated 5 out of 5 stars

Best of the best

I purchased from her two products that are bukhor and perfume they are amazing and i m in love of the smell,you will never regret,the customer service was awesome definitely will buy again and again .

March 16, 2021
Unprompted review
Rated 5 out of 5 stars

I bought this Bakhoor Muaattar Angham

I bought this Bakhoor Muaattar Angham, it smells really really good, Great customer service , shipping was on time and they answered all my questions. I will recommend to all my family and friends... thank you Perfume Arabia you are the best.

March 16, 2021
Unprompted review
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Rated 5 out of 5 stars

I bought a perfume here and I loved it

I bought a perfume here and I loved it. It was well packaged and came with an extra gift. Sent me a thank you note and everything. 🥰 She was very polite and well experienced. And I will definitely purchase from here again.

March 15, 2021
Unprompted review
Rated 5 out of 5 stars

I will highly recommend Perfume Arabia…

I highly recommend Perfume Arabia to all my friends and family. Great customer service and awesome smell. You get your package so fast. I don’t think anyone can beat that service. I highly recommend all the products, specially Balas Rose, pomegranate spray, oil and both bokhour. I loveeeee the products. Thank you again for you great customer service and wonderful products!

March 15, 2021
Unprompted review
Rated 5 out of 5 stars

High quality products, Impressive customer service & shipping!

I am very impressed with the quality of the products, customer service and fast shipping! My question was answered super fast and the store was generous enough in sending me samples with my order. I am very happy with my purchase and will be definitely be back to shop for more. Highly recommend their products and their customer service.

March 12, 2021
Unprompted review
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