The delivery was fast as usual. I've been dealing with this app for along time. The service was great from day one till now nothing has changed. However, I can't find any of my favorite perfumes any... See more
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**This review is an update of a review which I wrote a couple of days ago.** So back on July 11th, I ordered two fragrances from Perfume Online. When recieved, I noticed defects on both perfumes. I... See more
Been doing business with this vendor for a few years now and As always , the right product , at the right price , in right quantity & quality , delivered at the right time ….. that’s what is to b... See more
THIS WAS THE BEST THING I EVER BOUGHT!!!!! i was so sceptical at first about the shipping and the product it self but it was amazing the shipping was so fast i think it came in a day or two max, the p... See more
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Company details
Written by the company
PerfumeOnline.ca Is Canada’s leading and most reputable online perfume store, where you will find 100% authentic fragrances from top luxury brands at the lowest price. Over the last few years, we have cemented our reputation as a leading perfume seller by selling quality, fresh and authentic perfumes online, which we deliver to our customers in a timely manner. We stock over 8000 fragrances, ranging from popular perfumes to miniatures, aftershaves, testers, gift sets. Our online perfume store gives you plenty of choices.
Canada's #1 Perfume Online Store
Written by the company
Contact info
Toronto, Canada
- info@perfumeonline.ca
- perfumeonline.ca
4.7
Excellent
21K reviews
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Reply from PerfumeOnline Canada
Hi there,
Thank you for your wonderful feedback! We are happy to hear that you enjoyed our fast delivery, fragrance selection, and competitive pricing. We always aim to provide our customers with a seamless and satisfying shopping experience.
Thank you for choosing PerfumeOnline.ca, and we look forward to serving you again.
Best regards,
Customer Care Team
PerfumeOnline.ca
Reply from PerfumeOnline Canada
Hi there,
Thank you for your excellent review! We are delighted to hear that your order arrived quickly, matched your expectations, and offered great value. Customer satisfaction is always at the heart of what we do.
We appreciate your support and look forward to assisting you again.
Best regards,
Customer Care Team
PerfumeOnline.ca
Good prices and fast service
June 7, 2026
Reply from PerfumeOnline Canada
Hi there,
Thank you for your feedback! We are pleased to know that you enjoyed our pricing and fast service. Providing quality fragrances with a smooth shopping experience is always our goal.
We appreciate your trust and hope to welcome you back soon.
Best regards,
Customer Care Team
PerfumeOnline.ca
Reply from PerfumeOnline Canada
Hi there,
Thank you for your kind review! We are delighted to hear that you were happy with your purchase and delivery experience. Offering great value along with dependable service is something our team is committed to.
We truly appreciate your support and look forward to serving you again.
Best regards,
Customer Care Team
PerfumeOnline.ca
Very disappointing experience.
I placed my order and realized shortly afterward that I had made a mistake in the shipping address. I contacted customer service almost immediately and requested that the order be cancelled before it was processed so I could modify it.
Despite my cancellation request, the company processed and shipped the order several days later. I explained multiple times that I cannot receive the package at the delivery address provided in the order, so I no longer need it and requested a refund.
I have sent multiple polite emails explaining the situation and asking for a refund, but I have received no response at all. Being completely ignored after requesting cancellation before the order was processed is extremely frustrating and unacceptable.
If a company chooses not to honor a timely cancellation request, the least they should do is communicate with the customer. Unfortunately, in my case there has been no customer support, no resolution, and no reply.
Based on my experience, I cannot recommend this company. I am very disappointed and feel frustrated. I hope they improve their customer service and start responding to customers when problems arise.
June 23, 2026
Unprompted review
Reply from PerfumeOnline Canada
Hi Oksana,
Thank you for taking the time to share your feedback. We’re sorry for the frustration this situation caused.
We understand how disappointing it was that your shipping address needed to be changed after the order was placed. Unfortunately, your order had already entered our fulfillment process before we received your cancellation request, so we were unable to stop the shipment.
We did, however, acknowledge the inconvenience this caused and provided compensation as a gesture of goodwill. We always strive to assist our customers as fairly as possible while working within the limitations of our order processing system.
We appreciate your feedback, as it helps us improve our service, and we wish you all the best.
Best Regards,
PerfumeOnline.ca
The order came sooner than I expected
The order came sooner than I expected. It was well packaged and no damage was spotted. PerfumeOnline is my go to from now on
June 13, 2026
Reply from PerfumeOnline Canada
Hi there,
Thank you for your wonderful feedback! We are delighted to hear that your order arrived sooner than expected and that it reached you safely with secure packaging. Ensuring your fragrances arrive in excellent condition is something our team takes great care in.
We truly appreciate your trust and are happy to be your go-to destination for fragrances.
Best regards,
Customer Care Team
PerfumeOnline.ca
The perfumes came in earlier than…
The perfumes came in earlier than expected and I’m really happy with my purchase, especially the Queen of Lataffa had so many compliments when I wear it on.
June 13, 2026
Reply from PerfumeOnline Canada
Hi there,
Thank you for sharing your experience with us! We are thrilled to hear that your perfumes arrived ahead of schedule and that you are enjoying your purchase. It is wonderful to know that your fragrance has been receiving compliments as well.
We appreciate your support and look forward to helping you discover more favourites.
Best regards,
Customer Care Team
PerfumeOnline.ca
Sadly not the real perfume
Sadly not the real perfume. You can tell at first pwish .. its very similar but not quite the same and it doesn't last very long .. But its way cheaper .. so.. you get what you pay for
June 13, 2026
Reply from PerfumeOnline Canada
Hi,
Thank you for taking the time to leave your feedback.
We’re sorry to hear that you were disappointed with your purchase.
After your review was posted, we reached out to you multiple times requesting additional information about your concerns so that we could properly investigate the matter. Unfortunately, we did not receive any response.
We take product authenticity very seriously. All of our fragrances are 100% authentic and sourced exclusively through brand-authorized distributors and trusted suppliers. If there is ever a concern regarding a fragrance’s performance or condition, we are always happy to investigate it, but we do require some additional information from the customer to do so.
If you’re still willing to work with us, we’d appreciate the opportunity to review your concern. Please reply with the details of the issue, along with photos of the bottle, packaging, and batch code, and we’ll be happy to investigate further.
We value your feedback and hope you’ll give us the opportunity to assist you.
Best regards,
PerfumeOnline.ca
Reply from PerfumeOnline Canada
Hi there,
Thank you for your review! We are pleased to hear that you enjoyed our fast delivery and competitive pricing. Providing a convenient and affordable fragrance shopping experience is always our goal.
We appreciate your support and hope to serve you again soon.
Best regards,
Customer Care Team
PerfumeOnline.ca
I have never had a bad experience…
I have never had a bad experience ordering from perfume online and will continue to order from them.
June 12, 2026
Reply from PerfumeOnline Canada
Hi there,
Thank you for your continued trust and loyalty! We are truly grateful to hear that you have consistently had positive experiences shopping with us. Your confidence in our products and service means a great deal to our entire team.
We look forward to continuing to provide you with excellent fragrance experiences.
Best regards,
Customer Care Team
PerfumeOnline.ca
The package was professionally secured…
The package was professionally secured and i got whatever what i wanted and that too like in 48 hours best place to shop for best fragrances ☺️
June 13, 2026
Reply from PerfumeOnline Canada
Hi there,
Thank you for your excellent feedback! We are delighted to hear that your order arrived securely packaged and that you received everything you were looking for so quickly. Our team takes great care in preparing each shipment to ensure a safe delivery experience.
We truly appreciate your kind words and look forward to serving you again.
Best regards,
Customer Care Team
PerfumeOnline.ca
Reply from PerfumeOnline Canada
Hi there,
Thank you for your fantastic review! We are thrilled to know that you enjoyed the quality, speed, and overall experience with your order. Your satisfaction is the greatest compliment our team could receive.
We appreciate your support and hope to welcome you back soon.
Best regards,
Customer Care Team
PerfumeOnline.ca
Great Pricing
Great Pricing, shipping was fast and the products are exactly as expected!
June 13, 2026
Reply from PerfumeOnline Canada
Hi there,
Thank you for your kind feedback! We are happy to hear that you were pleased with our pricing, fast shipping, and the products you received. Providing excellent value while maintaining quality service is always our priority.
We appreciate your support and look forward to serving you again.
Best regards,
Customer Care Team
PerfumeOnline.ca
Fastest shipping
Fastest shipping. Really enjoy the website. Though things are often sold out they do notify when back in stock.
November 13, 2025
Reply from PerfumeOnline Canada
Hi there,
Thank you for your wonderful feedback! We are delighted to hear that you enjoy our fast shipping, website experience, and restock notifications. We understand how exciting it is to find your favourite fragrances, and we always do our best to keep our customers updated when products become available again.
We truly appreciate your support and look forward to assisting you with future orders.
Best regards,
Customer Care Team
PerfumeOnline.ca
Reply from PerfumeOnline Canada
Hi there,
Thank you for your positive feedback! We are happy to hear that you enjoyed our fragrance selection, pricing, and fast shipping. Providing a great shopping experience for our customers is always our goal.
We appreciate your support and look forward to serving you again.
Best regards,
Customer Care Team
PerfumeOnline.ca
Reply from PerfumeOnline Canada
Hi there,
Thank you for your review! We are pleased to hear that your fragrances arrived quickly and that you are enjoying both of your purchases. It is always wonderful to know that our customers are happy with their selections.
Thank you for choosing PerfumeOnline.ca, and we hope to assist you again soon.
Best regards,
Customer Care Team
PerfumeOnline.ca
Reply from PerfumeOnline Canada
Hi there,
Thank you for your lovely feedback! We are delighted to hear that you love your fragrances and enjoyed our fast delivery. Helping customers find scents they truly enjoy is what makes our work so rewarding.
We appreciate your recommendation and look forward to serving you again.
Best regards,
Customer Care Team
PerfumeOnline.ca
Love my experience with PerfumeOnline
A company that you can trust...the perfume I bought smells amazing, delivery was very fast, and the packaging was outstanding. Thank you, PerfumeOnline !!!!
June 12, 2026
Reply from PerfumeOnline Canada
Hi there,
Thank you for your amazing review! We are thrilled to hear that you had a trustworthy and enjoyable experience with us. We are especially happy that you loved the fragrance, fast delivery, and careful packaging.
Your kind words mean a lot to our team, and we truly appreciate your support.
Best regards,
Customer Care Team
PerfumeOnline.ca
Legit and Awesome
Fast Delivery.
Authentic product for half the price of a major Canadian department store.
Very happy with my new EDT!
June 13, 2026
Reply from PerfumeOnline Canada
Hi there,
Thank you for your fantastic feedback! We are delighted to hear that you were happy with our fast delivery, authentic products, and excellent value. Providing genuine fragrances at competitive prices is something we take great pride in.
We appreciate your trust and look forward to serving you again.
Best regards,
Customer Care Team
PerfumeOnline.ca
Great selection of perfumes
Great selection of perfumes, from classics to the latest trends.
Honestly, the price is really affordable.
I love that you're rewarded for your purchases by accumulating points and gifts.
The delivery service is fast and secure.
June 12, 2026
Reply from PerfumeOnline Canada
Hi there,
Thank you for your wonderful review! We are thrilled to hear that you enjoy our fragrance selection, competitive pricing, rewards program, and secure delivery service. We are always working to provide our customers with more value and a rewarding shopping experience.
We truly appreciate your support and look forward to helping you discover more fragrances.
Best regards,
Customer Care Team
PerfumeOnline.ca
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