Perfumepalace Reviews 11

TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.4

Poor

TrustScore 2.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

Scam! Pathetic services.

If you see any good review about this company then it is from their own team. They have pathetic shipping service and are not bothered to serve the clients. We have to run around in circles trying to coordinate with the courier company that keeps sharing different numbers for follow up. Perfume Palace doesn't track and ensure end to end delivery of their products. There are no updates or tracking details provided by them.

December 25, 2025
Unprompted review
Rated 1 out of 5 stars

Fake reviews by pulkit mehta

Pulkit mehra who have just shared a review is the key contact in perfume palace. He himself is sharing fake reviews. I ordered but no clue about my prepaid order. I will report to cyber security about the company. Does anyone know the location of their office.

July 29, 2025
Unprompted review
Advertisement
Rated 2 out of 5 stars

DON'T BUY FROM THEM. BIG MISTAKE.

I placed 3 orders with them, and received 2 out 3. I am from Mauriitus and they instead shipped one of my orders (which amounts to $400 total with 6 different perfumes) to South Africa instead and lost my shipment. When I contacted the customer service they ckept on telling me to do their jobs by contacting SA post office or they kept telling they'd provide me with updates in a few days. Few days became 5 months! Dont buy from this website if you value your money.

January 30, 2025
Unprompted review
Rated 1 out of 5 stars

Don’t trust them

Don’t trust them , don’t waste ur money, ordered and got a bottle of Miraj absolu, obviously repacked , bottle was leaking when I opened. 10 mL of it is already gone into the box ,when I told them there’s no help and their customer service guy is so defensive ,

Don’t expect any help once u spent the money it’s gone, don’t expect customer loyalty or anything from them

Hope it saves people from wasting their money

December 16, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible shipping, not full refund.

Terrible shipping, almost scam. Spent 2 week with no information nor contact after placing order, ignored my mail for another week and then randomly told that one product in my order was out of stock. They barely refunded but only a partial price. Is this big time "Angel's share"?
At least they had done shipping 3 weeks after ordering, I received the rest of products tho. I will never use indian EC again.

October 25, 2024
Unprompted review
Rated 2 out of 5 stars

Tardy Service

Tardy Service
Purchasing an item marked as "in stock" on 1st September and no sign of it even on 15th.( Rasasi La Yukquam).
Missed the birthday date as it was intended as a gift.
I am not happy with an organisation which doesn't value thier customers money and feelings.

September 15, 2024
Unprompted review
Advertisement
Show reviews in all languages. (11 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look