Perfume Price Reviews 27,338

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 5,573 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent prices, often finding them unbeatable compared to other retailers. Many people highlight the fast and efficient delivery service, with orders arriving quickly and well-packaged. The overall service is frequently described as outstanding, making the purchasing process easy and satisfying for consumers. However, some customers reported issues with orders not being delivered or parcels arriving damaged. A few people also expressed concerns about the authenticity or quality of certain products, noting that some perfumes had a weak scent or did not last as expected.

What people talk about most

Price

Reviewers highlight positive aspects of price, consistently praising the unbeatable and competitive pricing.... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and prompt delivery... See more

Product

Users describe positive interactions with product. Many customers praise the authenticity and quality of the... See more

Service

People report positive experiences with service. Customers consistently praise the excellent and faultless... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy and praised the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time purchasing from you & was a bit wary as the price was so good, but there was no need as goods arrived really quickly. The goods are gifts, but all I can say is they look genuine so I will... See more

Rated 5 out of 5 stars

Excellent from start to finish. Trust assured. Fast, safe,secure delivery. The only place I trust for purchasing my perfume. Best unbeatable prices both online and high street. Love this company.... See more

Rated 5 out of 5 stars

First time using this company as I am not long into my fragrance journey. I am utterly impressed with the speed of the delivery, condition of the fragrance box (as this matters a lot to me), and of co... See more

Rated 5 out of 5 stars

Was looking for my summer favourite - Light Blue and Perfume Price popped up with unbeatable price. Ordering was easy and delivery was great (Royal Mail). Very happy with service


Company details

  1. Perfume Store
  2. Health and Beauty Shop

About Perfume Price

Written by the company

Perfume Price

WOMENS FRAGRANCE MENS FRAGRANCE GIFT SETS BRANDS

We're unrivalled when it comes to fragrance.

It's our mission to provide you with the VERY BEST in fragrance… at the best prices… with the best service. With over 1,000 lines currently in stock, and new lines constantly added, we’re confident you’ll LOVE what Perfume Price has to offer.

At Perfume Price, diversity is our strength. We cater to every taste, offering a wide array of products ranging from high-profile bestsellers to prestigious niche lines. Whether you're shopping for gifts or treating yourself to something special, Perfume Price is your ultimate destination – your one-stop shop for all your fragrance needs!

At the core of our values is our commitment to swiftly pick, pack and deliver our products to our customers. We take immense pride in the fact that over 94% of our customers have rated us 5 stars on Trustpilot. This remarkable satisfaction rate is attributed to three key factors: competitive prices, premium brands, and unparalleled customer service. We're excited to have the opportunity to earn your trust and make you a devoted fan of Perfume Price as well!

Unbeatable Prices

We check our products daily - 1000s of them - to bring you the best prices around against all UK sellers

Unbeatable Service

We offer a 60-day no-quibble guarantee on all our products. So if you’re not totally satisfied or change your mind, return the item and we’ll give you your money back.

Unbeatable Reviews

We have over 15k - 5-star Trustpilot reviews (and let’s face it, five stars are hard to beat).


Contact info

4.8

Excellent

TrustScore 5 out of 5

27K reviews

5-star
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At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fab price & super quick delivery

First time purchasing from you & was a bit wary as the price was so good, but there was no need as goods arrived really quickly. The goods are gifts, but all I can say is they look genuine so I will definitely be ordering from you again.

April 23, 2026
Rated 1 out of 5 stars

Dreadful customer service slow to reply…

Dreadful customer service slow to reply didn’t receive the goods keep asking for the same information would not recommend easier to go elsewhere they have now replied with incorrect information. My first email went to them on Monday 27th my second email Tuesday 28th they were received they did not bounce back. I had to mess about on the chat to get a acknowledgement then they email today asking do I want it investigated!!!! Obviously u do I’m not paying for what I haven’t had for goodness sake !!!!

April 24, 2026
Perfume Price logo

Reply from Perfume Price

Hi Kaz,

We're very sorry to hear that you feel this way

I can see that our team received our first message from you at 02:11pm yesterday, and then we shortly replied just after 3pm.

Upon review I can see that our team have provided all of the details you requested and not repeated any requests for details from you.

Your tracking information does currently show a secure delivery but despite this our team have opened an investigation with the Royal Mail and will provide your further updates via email as soon as possible.

We apologise for any inconvenience this causes you. If there is anything else we can do please feel free to let us know through our existing email communication, we're always more than happy to help.

Rated 1 out of 5 stars

The parcel ( Obsession perfume ) did…

The parcel ( Obsession perfume ) did not arrive on 25th April as promised .
Your team has advised me to wait for a new tracking order from Royal Mail . Failing that your company will instigate a formal inquiry with Royal Mail - a lengthy procedure - That is not my concern . Totally unacceptable .Meantime I have paid for goods which have not been delivered . The agreement has not been fulfilled . I believe I am owed a refund .
I await a prompt and positive reply . Thank you in anticipation .

April 22, 2026
Perfume Price logo

Reply from Perfume Price

Hi Jacqueline,

We're very sorry to hear that you have encountered a delay with your delivery.

As you have mentioned in your review, our team are actively investigating this for you and we'll be sure to resolve this as soon as possible.

We can see that your parcel was dispatched in time and the delay is with the Royal Mail. Sadly we are required to investigate the issue but as soon as any loss is confirmed we will happily arrange the full refund or send out a replacement, whichever you'd prefer.

We understand that these issues are really frustrating but I can assure you that we'd never leave anyone without their original order or full refund.

Rated 5 out of 5 stars

Excellent company for customer service

Excellent company to buy good priced perfume. Despatched the same day that I ordered. Delivered the next day you can't get better than that. Items very well packaged. Very pleased with my order and will be buying from again..

April 23, 2026
Rated 5 out of 5 stars

Amazing offer.

I was thrilled when I saw the gift set of my favourite perfume on Perfume Price at such a great price. It arrived within a couple of days in great condition. I would definitely buy from them again.

April 23, 2026

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