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Perfume's Club Great Britain Reviews 

1,583
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 1,257 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable prices and genuine products, making it a wonderful online destination to discover unique fragrances and cosmetics. People also appreciate the reliable tracking and transparent shipping updates, noting that packages are securely handled throughout their journey from abroad. However, some people mentioned that orders occasionally arrived damaged or leaked because of inadequate protection inside the boxes. A small group of consumers also experienced significant shipping delays and reported frustrating difficulties when trying to obtain proper refunds for ruined items.

What people talk about most

Product

People report positive experiences with product, highlighting competitive prices and genuine items. Reviewers... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting fast shipping times and items arriving... See more

Price

Consumers find prices to be very positive, highlighting competitive costs and genuine products. Many... See more

Order

Reviewers mention ambiguous feedback about order experiences, highlighting a split in customer sentiment.... See more

Service

Users describe positive interactions with service, highlighting great communication and a pleasant online... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great product been looking for this for ages so was glad to find someone selling it. Only one down side was it had leaked slightly but not enough to cause a problem royal mail had bagged it. Other tha... See more

Company replied

Rated 4 out of 5 stars

Quick response to my first order cancellation. And a quick delivery of the order that followed it even though I was skeptical initially. The product was genuine and not fake. I am enjoying it, and hav... See more

Company replied

Rated 4 out of 5 stars

Good price, product received as advertised. Delivery took some time. So if you need in a hurry then watch out.

Rated 4 out of 5 stars

Exactly what I ordered just took a little longer to deliver than I expected.

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Cosmetics and Perfumes Supplier
  5. Cosmetics Store
  6. Health and Beauty Shop

Written by the company

Perfume's Club is an e-commerce specialized in the sale of perfumes, beauty products, cosmetics, and hair care, featuring 100% original brands. We offer fast and free shipping from €99, with a 14-day return policy. An easy, safe, and affordable way to buy branded beauty products at the best price, with discounts of up to 70%.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 15% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.4

All reviews

(1,583)

1,269 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do not order from them

Do not order from them. If something arrives damaged they will not pay for it. But offer you a small voucher thats less than £4 to order again. Which is rubbish. Even after sending proof of broken items. They did not want to pay for it. Really horrible customer service. Do not order.

September 3, 2026
Rated 5 out of 5 stars

Good so far, delivered makeup, no probs

I was bit sceptical about ordering with PC as worried about things being broken or fake, esp as prices were really good. But I ordered £134 worth of Shisheido stuff and it all came absolutely fine. As I wasn't in a rush, I didn't mind waiting for delivery which wasn't that long anyway. Will use them again!

August 26, 2026
Rated 5 out of 5 stars

Excellent

I had a really positive experience shopping online with Perfume Club Great Britain. The website was easy to navigate, the ordering process was straightforward, and my order arrived promptly and well packaged.

The perfume was exactly as described and I was very happy with the quality and price. Everything went smoothly from placing the order to receiving it, which made the whole experience stress-free.

I would definitely recommend Perfume Club Great Britain and will happily shop with them again. Great service and a very pleasant online shopping experience!

September 2, 2026
Rated 5 out of 5 stars

As always professional!

As always! Perfect product with fast delivery.
Thank you for continuing to provide a professional service!

September 1, 2026
Perfume's Club Great Britain logo

Reply from Perfume's Club Great Britain

¡Muchísimas gracias por tu confianza y tus palabras! 😊

Rated 5 out of 5 stars

Fantastic company

Fantastic company.

Delivered to the UK in under a week…. 5 stars!

August 31, 2026
Perfume's Club Great Britain logo

Reply from Perfume's Club Great Britain

Thank you so much for your review!

Rated 5 out of 5 stars

Arrived on time

Arrived on time, I have purchased this product from you many times. Good service

August 26, 2026
Perfume's Club Great Britain logo

Reply from Perfume's Club Great Britain

Thank you so much for your review!

Rated 5 out of 5 stars

Great price

Great price, professional from ordering to receipt of goods, will purchase from this company again.

August 29, 2026
Perfume's Club Great Britain logo

Reply from Perfume's Club Great Britain

Thank you so much for your review!

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