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Perfume's Club Great Britain Reviews 

1,582
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 1,257 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable prices and genuine products, making it a wonderful online destination to discover unique fragrances and cosmetics. People also appreciate the reliable tracking and transparent shipping updates, noting that packages are securely handled throughout their journey from abroad. However, some people mentioned that orders occasionally arrived damaged or leaked because of inadequate protection inside the boxes. A small group of consumers also experienced significant shipping delays and reported frustrating difficulties when trying to obtain proper refunds for ruined items.

What people talk about most

Product

People report positive experiences with product, highlighting competitive prices and genuine items. Reviewers... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting fast shipping times and items arriving... See more

Price

Consumers find prices to be very positive, highlighting competitive costs and genuine products. Many... See more

Order

Reviewers mention ambiguous feedback about order experiences, highlighting a split in customer sentiment.... See more

Service

Users describe positive interactions with service, highlighting great communication and a pleasant online... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great product been looking for this for ages so was glad to find someone selling it. Only one down side was it had leaked slightly but not enough to cause a problem royal mail had bagged it. Other tha... See more

Company replied

Rated 4 out of 5 stars

Quick response to my first order cancellation. And a quick delivery of the order that followed it even though I was skeptical initially. The product was genuine and not fake. I am enjoying it, and hav... See more

Company replied

Rated 4 out of 5 stars

Good price, product received as advertised. Delivery took some time. So if you need in a hurry then watch out.

Rated 4 out of 5 stars

Exactly what I ordered just took a little longer to deliver than I expected.

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Cosmetics and Perfumes Supplier
  5. Cosmetics Store
  6. Health and Beauty Shop

Written by the company

Perfume's Club is an e-commerce specialized in the sale of perfumes, beauty products, cosmetics, and hair care, featuring 100% original brands. We offer fast and free shipping from €99, with a 14-day return policy. An easy, safe, and affordable way to buy branded beauty products at the best price, with discounts of up to 70%.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 15% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(1,582)

1,269 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good experience

I bought perfume for my daughter it took bit long but good price and good service.

August 18, 2026
Perfume's Club Great Britain logo

Reply from Perfume's Club Great Britain

Thank you so much for your detailed feedback! 😊

Rated 4 out of 5 stars

Fast delivery

Fast delivery, loved how it was packaged. The scents were good too. Yet to try them but so far smelt good.

August 15, 2026
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Reply from Perfume's Club Great Britain

Thank you so much for your feedback! 😊📦

Rated 5 out of 5 stars

Great service

First time user of this company. Goods arrived in decent condition - fragrance boxes had very minor dents but absolutely no problem as it was for me and not going to be gifted to someone!

The price paid was a real bargain compared to other sites I use and well below shop prices.

The tracking information is the most comprehensive I have seen from any shipping company. 17 entries up to out for delivery (and it has been delivered now) covering every stage of the journey. Some people moan about the slow delivery and yes, I've had goods delivered far quicker from the other side of the world but that is not the suppliers fault - I'll blame Brexit!

No problem shopping with this company in the future.

August 11, 2026
Unprompted review
Perfume's Club Great Britain logo

Reply from Perfume's Club Great Britain

Thank you so much for your detailed feedback! 😊🚚

We're delighted that you found our tracking information so comprehensive and transparent throughout every stage of your order. We always aim to keep you informed!

Rated 5 out of 5 stars

Brilliant service

Brilliant service.

The price was good. The ordering process was quick and easy. The items arrived before I expected them.

I will order again and highly recommend this company.

August 15, 2026
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Reply from Perfume's Club Great Britain

Thanks for your comment! 😊

Rated 2 out of 5 stars

Bad packaging.

Package damaged and product leaking on arrival.

August 15, 2026
Perfume's Club Great Britain logo

Reply from Perfume's Club Great Britain

We are sincerely sorry for the severe frustration and inconvenience caused by your package arriving damaged and the product leaking. We take your feedback very seriously and have noted your comments to review our product packaging protections and transit handling protocols immediately to prevent this from happening again.

Rated 5 out of 5 stars

Real items, great value!

I'm really satisfied, it takes a bit long to deliver your item but the price is worth!

August 15, 2026
Perfume's Club Great Britain logo

Reply from Perfume's Club Great Britain

Thanks for your comment! 😊

Rated 5 out of 5 stars

Great product, price, and delivery A++

Ordered 100ml EDP for a birthday present. Great price. Ordered 03 Aug and was delivered 08 Aug. Arrived well packaged, and excellent tracking was available via the website. Really recommend and will happily order from again.

August 8, 2026
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Reply from Perfume's Club Great Britain

Thanks for your comment! 😊

Rated 5 out of 5 stars

Perfect transaction

Great website, good choice, competitive pricing and prompt delivery. 100% recommend

August 15, 2026
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Reply from Perfume's Club Great Britain

Thanks for your comment! 😊

Rated 5 out of 5 stars

Awesome company

Awesome company, great communication. Took a week to arrive but I didn't mind cos I read the reviews beforehand and knew it was coming from Spain and at that price it was definitely worth the wait 😀

August 8, 2026
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Reply from Perfume's Club Great Britain

Thanks for your comment! 😊

Rated 5 out of 5 stars

I’m very happy with my order from the…

I’m very happy with my order from the Perfume Club, it arrived quickly and was packed well. Quality perfumes at a good value price. I highly recommend then and will continue to use then for my favourite smells and creams.

August 15, 2026
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Reply from Perfume's Club Great Britain

Thanks for your comment! 😊

Rated 5 out of 5 stars

Deals

Good range of products

August 8, 2026
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Reply from Perfume's Club Great Britain

Thanks for your comment! 😊

Rated 5 out of 5 stars

Good product, A1 delivery

good product, well packed -- good communications re status of order

August 14, 2026
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Reply from Perfume's Club Great Britain

Thank you for sharing your experience! 😊

Rated 5 out of 5 stars

Bargain

Ordered Loewe perfume and it’s amazing

August 14, 2026
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Reply from Perfume's Club Great Britain

Thank you for sharing your experience! 😊

Rated 5 out of 5 stars

Great job

Great job , highly recommended.

August 14, 2026
Perfume's Club Great Britain logo

Reply from Perfume's Club Great Britain

Thank you for sharing your experience! 😊

Rated 5 out of 5 stars

Great service

Great service. Good value for money thank you

August 14, 2026
Perfume's Club Great Britain logo

Reply from Perfume's Club Great Britain

Thank you for sharing your experience! 😊

Rated 5 out of 5 stars

Fantastic selection of my fave spanish…

Fantastic selection of my fave spanish scents.
Arrived really quickly with easy tracking and well priced postage. Will definitely be buying from you again.

August 7, 2026
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Reply from Perfume's Club Great Britain

Thank you for sharing your experience! 😊

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