Perfumes Duty Free Reviews 149

TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I placed an order for two perfumes, and the third was free. I did so on December 17th, paid extra for expedited shipping, and so far I haven't received any tracking information for my order. I contact... See more

Rated 1 out of 5 stars

Be careful !! انتبهوا today received my order 7 bottles different perfume brands of course after delay but all are fake not original, I paid 550$ for the order also I paid 180$ for clearance and v... See more

Rated 2 out of 5 stars

Ordered a rare and discontinued Jpg classique essence de parfum, the order took 1 month to process. When it had arrived it was shipped in a tester box. However the perfume is counterfeit. The... See more

Company replied

Rated 1 out of 5 stars

After some stressful experience and thinking that I had lost my money, I finally received the order today (3 months later). At least I wasn't scammed, so let me increase the rating. However, this p... See more

Company replied

Company details

  1. Perfume Store

Written by the company

Perfumes Online Store


Contact info

1.3

Bad

TrustScore 1.5 out of 5

149 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don't make an orders there

ok, my experience is:
I ordered there three perfumes The Night (Frederic Malle), Naxos (Xerjoff), Laylati (Sospiro).
Finally I got a delivery in three weeks with those three bottles but with some fake inside.
There were not perfumes inside of the bottles, just cheap smelling liquid, complete fake.
Finally I paid 220€ just for a bottles.
Don't make same mistake please.

September 4, 2023
Unprompted review
Perfumes Duty Free logo

Reply from Perfumes Duty Free

Dear valued Customers ,

At Pefumes Duty Free we would like to inform you that the company has been reorganized in 01/12/2023 to ensure efficient working and provide improved services to our customers.
We want to assure you that you will not face any discrepancies from our side despite the change. All our customers will receive better quality services.
Feel free to reach out to us by mail or phone for any assistance.


Thanks & Regards

Advertisement
Rated 5 out of 5 stars

This site is great

This site is great. I have bought from them several times and their service has been great. Thank you

August 9, 2023
Unprompted review
Rated 1 out of 5 stars

These are guaranteed fake

These are guaranteed fakes!! I watched a video on YouTube and it is very clear that they are not genuine! Let's just say, when I saw that it was coming from Turkey, I guessed that I would get a non-original product. This is a huge scam!! I'm not saying I'm asking for a refund, because based on the other reviews, I don't think they'll refund anyway! But I will report it on all platforms and share it everywhere by tagging this page as they delete negative comments from everywhere! It's outrageous that people are being scammed! It also says a lot that you can't comment on their shares on any of their social media platforms. It can be one-on-one, but negative comments are prohibited there. Furthermore, the positive contributors here are also Turkish, and so is the site. so built people! Don't buy anything and report the site too!!

August 31, 2023
Unprompted review
Perfumes Duty Free logo

Reply from Perfumes Duty Free

Dear valued Customers ,

At Pefumes Duty Free we would like to inform you that the company has been reorganized in 01/12/2023 to ensure efficient working and provide improved services to our customers.
We want to assure you that you will not face any discrepancies from our side despite the change. All our customers will receive better quality services.
Feel free to reach out to us by mail or phone for any assistance.


Thanks & Regards

Rated 1 out of 5 stars

Order #137074

Order #137074 Hello. 12 of July you sent me a message by mail that my order now complete. But from that day still no information about my tracking number 🤷‍♀️ It’s already 27 business days passed. I want to have my money back or to have my order. Give me plz information.

July 12, 2023
Unprompted review
Perfumes Duty Free logo

Reply from Perfumes Duty Free

Dear valued Customers ,

At Pefumes Duty Free we would like to inform you that the company has been reorganized in 01/12/2023 to ensure efficient working and provide improved services to our customers.
We want to assure you that you will not face any discrepancies from our side despite the change. All our customers will receive better quality services.
Feel free to reach out to us by mail or phone for any assistance.


Thanks & Regards

Advertisement
Rated 4 out of 5 stars

Do not believe who review with 1 star

I will be realistic and accurate in my review , In the beginning, I ordered from this site 5 times

In the first two times the delivery and the goods were very excellent and its take week to arrive

The third time I ordered in November, here was the big problem as it took a month and 10 days to arrive, so that I thought I had been scammed.

But when I received the goods, they were original as usual.

Then I asked the site what is the reason for the delay and it turned out that they faced problems in shipping at that time and they solved those problems

If you notice that most of the negative reviews in that time between November and December

After that, I was very reluctant to buy from the site again, but finally I made my decision to buy again, and this time the order was delivered within a week And the perfumes are original of course
And then I ordered 2 time again and received the order within a week as well

NOTE: I worked in the field of perfumes for more than 10 years and I have great experience to distinguish the original perfume from the fake

And advice, do not believe the comments that say that the perfume is not original, because during my work in perfumes and with international companies, many clients used to come and say that the perfumes are fake, just they are original of course, but with the lack of experience it is believed that they are fake

July 15, 2023
Unprompted review
Rated 2 out of 5 stars

Ordered a rare and discontinued Jpg…

Ordered a rare and discontinued Jpg classique essence de parfum, the order took 1 month to process.
When it had arrived it was shipped in a tester box. However the perfume is counterfeit.
The bottle has faults including a straw that doesn't touch the bottom.
There is no batch code
The word tester is written in white ( Jpg engrave tester under the bottle.)
The most subtle tell is also the misspelling of "classique" which they spelled as "classiqua"

Perfume is basically just for display.
Overall thoroughly disappointed.

June 30, 2023
Unprompted review
Perfumes Duty Free logo

Reply from Perfumes Duty Free

Dear valued Customers ,

At Pefumes Duty Free we would like to inform you that the company has been reorganized in 01/12/2023 to ensure efficient working and provide improved services to our customers.
We want to assure you that you will not face any discrepancies from our side despite the change. All our customers will receive better quality services.
Feel free to reach out to us by mail or phone for any assistance.


Thanks & Regards

Rated 1 out of 5 stars

Do not order from this website

Do not order from this website! This is too good to be true and is a fraudulent business. No customer service contact number to call. When emailed you get the same generic response. This website needs taking down.

Also my perfume was fake. In response to their reply below 9.12.23

May 18, 2023
Unprompted review
Perfumes Duty Free logo

Reply from Perfumes Duty Free

Dear valued Customers ,

At Pefumes Duty Free we would like to inform you that the company has been reorganized in 01/12/2023 to ensure efficient working and provide improved services to our customers.
We want to assure you that you will not face any discrepancies from our side despite the change. All our customers will receive better quality services.
Feel free to reach out to us by mail or phone for any assistance.


Thanks & Regards

Advertisement
Rated 1 out of 5 stars

Con artists avoid at all costs

Con artists avoid at all costs

Perfume finally arrived, can confirm it is a fake

June 16, 2023
Unprompted review
Perfumes Duty Free logo

Reply from Perfumes Duty Free

Dear valued Customers ,

At Pefumes Duty Free we would like to inform you that the company has been reorganized in 01/12/2023 to ensure efficient working and provide improved services to our customers.
We want to assure you that you will not face any discrepancies from our side despite the change. All our customers will receive better quality services.
Feel free to reach out to us by mail or phone for any assistance.


Thanks & Regards

Rated 1 out of 5 stars

Why no one has reported this site yet

Why no one has reported this site yet. Scammer and thief. I am sending the feds after them. Never received my order so stupid to trust them without researching them.

March 1, 2023
Unprompted review
Perfumes Duty Free logo

Reply from Perfumes Duty Free

Dear valued Customers ,

At Pefumes Duty Free we would like to inform you that the company has been reorganized in 01/12/2023 to ensure efficient working and provide improved services to our customers.
We want to assure you that you will not face any discrepancies from our side despite the change. All our customers will receive better quality services.
Feel free to reach out to us by mail or phone for any assistance.


Thanks & Regards

Rated 4 out of 5 stars

Great product, poor service

On the plus side, I finally received my order of a very hard to find JPG perfume (La Belle Fleur Terrible) for less than half the price of the couple of bottles still available on ebay. Unfortunately it took more than 3 weeks to arrive and despite a few emails to them asking for a progress report I heard nothing until Fedex emailed delivery times - nervewracking to say the least especially after seeing negative reviews here. However, I did get my perfume, it was authentic (although a tester bottle which was not specified on their website) so overall I am very pleased with the outcome - just a shame customer service is so poor.

April 24, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

unreliable do not use this site

unreliable sales site, product ordered and paid for, product never received and amount never refunded away from this site

April 17, 2023
Unprompted review
Perfumes Duty Free logo

Reply from Perfumes Duty Free

Dear valued Customers ,

At Pefumes Duty Free we would like to inform you that the company has been reorganized in 01/12/2023 to ensure efficient working and provide improved services to our customers.
We want to assure you that you will not face any discrepancies from our side despite the change. All our customers will receive better quality services.
Feel free to reach out to us by mail or phone for any assistance.


Thanks & Regards

Rated 1 out of 5 stars

Absolute scam

Absolute scam, avoid! Soon after I’ve bought 4 perfumes I have read the reviews, e-mailed them to cancel the order and refund me- no reply . Poor quality Fake perfumes arrived about 6 weeks later.

March 16, 2023
Unprompted review
Perfumes Duty Free logo

Reply from Perfumes Duty Free

Dear valued Customers ,

At Pefumes Duty Free we would like to inform you that the company has been reorganized in 01/12/2023 to ensure efficient working and provide improved services to our customers.
We want to assure you that you will not face any discrepancies from our side despite the change. All our customers will receive better quality services.
Feel free to reach out to us by mail or phone for any assistance.


Thanks & Regards

Rated 1 out of 5 stars

100% FAKE

100% FAKE. Safe your time money!!!!! Do not trust!!!!

March 23, 2023
Unprompted review
Perfumes Duty Free logo

Reply from Perfumes Duty Free

Dear valued Customers ,

At Pefumes Duty Free we would like to inform you that the company has been reorganized in 01/12/2023 to ensure efficient working and provide improved services to our customers.
We want to assure you that you will not face any discrepancies from our side despite the change. All our customers will receive better quality services.
Feel free to reach out to us by mail or phone for any assistance.


Thanks & Regards

Rated 4 out of 5 stars

Satisfied

Very good perfume quality. Just what I expected. They answered promptly my inquiries concerning the delayed delivery of the product.
I would happily order again from this company.

March 17, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

Killian perfumes at $59 and 50% off on…

Killian perfumes at $59 and 50% off on all CH Good Girl variants + they have older limited editions in stock? It never happens. Stay away.

March 8, 2023
Unprompted review
Perfumes Duty Free logo

Reply from Perfumes Duty Free

Dear valued Customers ,

At Pefumes Duty Free we would like to inform you that the company has been reorganized in 01/12/2023 to ensure efficient working and provide improved services to our customers.
We want to assure you that you will not face any discrepancies from our side despite the change. All our customers will receive better quality services.
Feel free to reach out to us by mail or phone for any assistance.


Thanks & Regards

Rated 1 out of 5 stars

I ordered 2 month ago and still Im…

I ordered 2 month ago and still Im waiting,no answer no tracking number,they are fake!!!

February 12, 2023
Unprompted review
Perfumes Duty Free logo

Reply from Perfumes Duty Free

Dear valued Customers ,

At Pefumes Duty Free we would like to inform you that the company has been reorganized in 01/12/2023 to ensure efficient working and provide improved services to our customers.
We want to assure you that you will not face any discrepancies from our side despite the change. All our customers will receive better quality services.
Feel free to reach out to us by mail or phone for any assistance.


Thanks & Regards

Rated 1 out of 5 stars

My detailed negative experience..

I order a perfume on 26 of November,
I contacted them three times, at the first days of January . every time i got the same (bot) answer
(I want to take a moment and apologize for the experience you had during your recent purchase from us. It sounds like our delivery times were not as accurate as they should have been, which is unacceptable for us at our company.
There were unexpected difficulties at the sorting center which pushed back your order as well as several other orders. Those difficulties are now resolved and your order will be shipped by next week.)
After all they send me an email on January 27th , that they are soorry for my experience and the events happening in Turkey,they send me the tracking number and also a 10% discount as an apology gift 🤣🤣
After all i received the package on February's 7th... The perfume was a cheap replica (fake) worth a lot of money...

Please do not buy from this scammers, better save your money for any other purchase ,and trust your country's prices!
Hope this help you and sorry for the long text, but it s my detailed experience!

November 25, 2022
Unprompted review
Perfumes Duty Free logo

Reply from Perfumes Duty Free

Dear valued Customers ,

At Pefumes Duty Free we would like to inform you that the company has been reorganized in 01/12/2023 to ensure efficient working and provide improved services to our customers.
We want to assure you that you will not face any discrepancies from our side despite the change. All our customers will receive better quality services.
Feel free to reach out to us by mail or phone for any assistance.


Thanks & Regards

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look