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Pergolux Reviews 19

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TrustScore 3.5 out of 5

3.6

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3.6

Average

TrustScore 3.5 out of 5

19 reviews

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Rated 3 out of 5 stars

Still no Pergola delivered after over 12 weeks..

Ordered a pergola begining of September, delivery time should be 10 business days. End of November, i am still waiting for this pergola, with no information at all when i will receive it.
I received it after a while, it is a good quality pergola.

January 7, 2026
Unprompted review
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Reply from Pergolux

Thank you for your feedback.
We sincerely apologize for the delay in the delivery of your pergola and for the lack of communication regarding the delivery timeline. We understand how frustrating this must have been for you and we truly regret the inconvenience caused.
However, we are glad to hear that you are satisfied with the quality of the pergola. We will work on improving our processes to ensure that delays like this do not happen in the future.

If you have any further questions or concerns, please don’t hesitate to reach out to us.

Your PERGOLUX Team

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