a friend recommend me this product. Iordered it 10 days ago and i'm very delighted. Berry flavour is absolutly incredible. Very easy tu use. Great stuff. I recommend it.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A really good product, far better than pouches Being tiny they are super easy to pop under and keep under your tongue, your standard run of the mill pleasant fresh mint flavour, you start to feel... See more
Company replied
Started a new job where I am unable to just go outside and vape, and I hate nicotine pouches, so did some googling and found Perlz. Ordered a free sample pack, and got through an 8 hour shift without... See more
Company replied
Very fast delivery. Product has genuinely pleasant flavour and easily dissolves to nothing, so no slimy used pouch to get rid of. Highly recommend this means of nicotine use, it's discreet and seems t... See more
Company replied
Company details
Written by the company
The latest way to enjoy nicotine. First came vapes. Then pouches. Now there’s Perlz – the ingenious new nicotine experience for existing adult nicotine users. Free from tobacco and sugar and available in strengths moderate and strong. Why is Perlz Different? With its multi-layered design, each 7mm Perlz dissolves gradually under the tongue, layer by layer, releasing smooth flavour and steady nicotine consistently from start to finish. There’s nothing to remove, discard, or conceal afterwards.
Contact info
United Kingdom
- 0800 169 2891
- consumer@care.perlz.co.uk
- perlz.co.uk
4.2
Great
190 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Free sample, very pleased
Received the free sample, fast dispatch and delivery, instantly preferred these to alternative nicotine products, also a nice taste
June 11, 2026
Reply from Perlz
Hi Luke
Thank you for taking the time to leave a review. We are delighted to hear you are enjoying Perlz and really appreciate you sharing your experience and choosing us.
The Perlz Team
Super easy to order and superfast…
Super easy to order and superfast delivery, easy transaction
June 11, 2026
Reply from Perlz
Hi Trevor
We are delighted to hear that your order arrived promptly and appreciate you sharing your experience and choosing us.
The Perlz Team
Very good 👍🏻👍🏻
June 11, 2026
Reply from Perlz
Hi Jack
Thank you for taking the time to leave a review. We are delighted to hear you are enjoying Perlz and really appreciate you sharing your experience and choosing us.
The Perlz Team
The company delivered swiftly / have…
The company delivered swiftly / have not used yet as have been in hospital
I am sure they will do exactly as required
June 4, 2026
Reply from Perlz
Hi John
We are delighted to hear that your order arrived promptly and appreciate you sharing your experience and choosing us.
The Perlz Team
They're not for me
They're not for me, they might work for others but they made me feel sick.
June 2, 2026
Reply from Perlz
Hi Dave
Thank you for your message. We are sorry to hear that you were not completely satisfied with the Perlz Berry Strong your purchased. We aim to give our customers the best Perlz experience and will be in contact with you directly to resolve this issue.
The Perlz Team
Reply from Perlz
Hi Barney
Thank you for taking the time to leave a review. We are delighted to hear you are enjoying Perlz and really appreciate you sharing your experience and choosing us.
The Perlz Team
I was amazed with how fast it was…
I was amazed with how fast it was dispatched and received.
The product was good maybe too good. As I ordered the stronger ones. I couldn't handle it. Would love to try the more milder ones next time. But super product does exactly what it says.
June 8, 2026
Reply from Perlz
Hi John
We are delighted to hear that your order arrived promptly and appreciate you sharing your experience and choosing us.
The Perlz Team
The taste and nicotine buzz was good…
The taste and nicotine buzz was good but after that it gave a me a heartburn and like something was stuck in the back of my throat.
June 1, 2026
Reply from Perlz
Hi Emiljia, thank you for your message.
We are sorry to hear that you were not completely satisfied with the Perlz product you purchased. We aim to give our customers the best Perlz experience and will be in contact with you directly to resolve this issue.
The Perlz Team
Reply from Perlz
We are delighted to hear that your order arrived promptly and appreciate you sharing your experience and choosing us. The Perlz Team
Reply from Perlz
Hi Lyn
We are delighted to hear that your order arrived promptly and appreciate you sharing your experience and choosing us.
The Perlz Team
My order was lost
My order was lost. I emailed customer service and it was immediately replaced.
June 7, 2026
Reply from Perlz
Hi Paula
We’re delighted to hear your issue was resolved quickly. Thank you for your kind feedback.
The Perlz Team
Amazing product, eco-disaster packaging.
I LOVE this product. The perlz themselves kill any cravings for cigarettes or vapes and I’m very pleased about that, the berry flavour is lovely too. My orders always arrive the day after I order them too which is fantastic.
I do have one complaint though, and that’s the amount of plastic waste created by the packaging. Sure it’s a very cool innovative dispenser and the triple button press is cool. But I have to throw one of these big thick plastic contraptions in the bin twice a week? We can do better for the planet than this. The sachets the 10 packs come in are fine- but somehow more expensive to buy the same amount without the plastic. I would love if the company could give some consideration to the environment and come up with a more sustainable and eco-friendly solution.
May 30, 2026
Reply from Perlz
Hi Rosie,
Thanks so much for your review—we’re really glad you’re enjoying the product.
We completely understand your concerns around packaging and plastic waste, and it’s something we care about too. While the dispenser is designed for convenience and freshness, we know there’s more we can do and we’re actively looking at ways to improve this.
Your feedback really helps shape what we do next, so thank you for taking the time to share it. If you’re happy to, please do opt in to receive marketing updates—we’d love to stay in touch, and hear more of your feedback.
Thanks again.
The Perlz Team
Super fast delivery great product my…
Super fast delivery great product my son tried them and as put his vape down and switched to these
May 25, 2026
Reply from Perlz
Hi David
Thank you for taking the time to leave a review. We are delighted to hear you are enjoying Perlz and really appreciate you sharing your experience and choosing us.
The Perlz Team.
Reply from Perlz
Hi Dianne
We are delighted to hear that your order arrived promptly and that you are enjoying perlz, we really appreciate you sharing your experience and choosing us.
The Perlz Team
Reply from Perlz
Hi Adriana
Thank you for taking the time to leave a review. We are delighted to hear you are enjoying Perlz and really appreciate you sharing your experience and choosing us.
The Perlz Team
The pearls are brilliant
The pearls are brilliant , perfect when on the go and can’t smoke not to mention they actually stopped me wanting a cigarette. I 100% would recommend these to everyone and anyone wanting to quit. Extremely fast delivery too.
June 5, 2026
Reply from Perlz
Hi Sawyer
Thank you for taking the time to leave a review. We are delighted to hear you are enjoying Perlz and really appreciate you sharing your experience and choosing us.
The Perlz Team
Reply from Perlz
Hi Mohammad.
We are delighted to hear that your order arrived promptly and appreciate you sharing your experience and choosing us.
The Perlz Team
Reply from Perlz
Hi William
We are delighted to hear that your order arrived promptly and appreciate you sharing your experience and choosing us.
The Perlz Team
Reply from Perlz
Hi Brandon
Thank you for taking the time to leave a review. We are delighted to hear you are enjoying Perlz and really appreciate you sharing your experience and choosing us.
The Perlz Team
Reply from Perlz
Hi Jamie
Thank you for taking the time to leave a review. We are delighted to hear you are enjoying Perlz and really appreciate you sharing your experience and choosing us.
The Perlz Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.