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Yazzoo Personalised Clothing Reviews 

49
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company, consistently noting the reliable service and outstanding products provided. Customers frequently praise the exceptional quality of the custom garments and the helpful support team that expertly guides them through every step. People also mention that the online ordering process is straightforward, incredibly smooth, and paired with fast delivery times across multiple orders. However, some customers also noted occasional delays with delivery times, mentioning that packages occasionally arrived later than needed for time sensitive events. A few reviewers additionally experienced sizing discrepancies, tight fits, or minor thread imperfections with the finished clothing items received.

What people talk about most

Product

Users describe positive interactions with product, expressing immense satisfaction with the brilliant quality... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with brilliant, well-made... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting quick transit times and shipments... See more

Service

Consumers find service to be positive, highlighting excellent support, helpful guidance with design concerns,... See more

Order

Reviewers mention positive feedback about order processes, highlighting that the system is easy to use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely amazing company, I canny thank the team enough! Contacted them in September to arrange the 2026 leaver Hoodies for my sons year, the team were so helpful and helped me set up a shop so p... See more

Rated 5 out of 5 stars

We have been ordering sports polo shirts from Yazzoo for years now for our annual company event, always been great quality with a quick delivery time. We decided to go for sweaters this year and were... See more

Rated 5 out of 5 stars

Another brilliant experience with Yazzoo! I am coach and use Yazzoo for my branded uniform and athlete kit. With a tight turn around for a large competition that I wanted to debut a new logo I set a s... See more

Rated 5 out of 5 stars

The Sales Team were helpful by sending sample colours for our polo shirts ahead of us placing an order. Delivery was prompt as promised. Colleagues now wearing them at an International Conference a... See more


Company details

  1. Clothing Store
  2. also in
  3. Digital Printer
  4. Embroidery Service
  5. Screen Printer

Written by the company

Yazzoo Personalised Clothing is one of the UK’s leading suppliers of custom clothing, trusted by schools, universities, businesses, charities and sports clubs nationwide. With over 30 years of experience, we specialise in high-quality personalised garments including hoodies, t-shirts, polo shirts, jackets, tote bags and more. We’re proud to combine modern technology with traditional craftsmanship. Our in-house production team uses a wide range of decoration methods — screen printing, embroidery, vinyl, direct to film (DTF) and direct to garment (DTG) — choosing the best option for each design to guarantee a professional finish. Whether it’s a single name on a sports kit or thousands of items for a large event, every order receives the same care and attention. At Yazzoo, sustainability is central to how we work. We offer eco-friendly ranges including organic cotton, recycled fibres, bamboo fabrics and Fair Trade options. All items are produced to order to reduce waste, and our solar-powered facilities help minimise our environmental impact. Customer service is at the heart of our business. We provide instant online quotes, live previews, free artwork setup for print, and a dedicated sales team ready to help. Bulk discounts are automatically applied at checkout, and fast delivery is available across the UK and internationally. Our reputation is built on reliability, competitive pricing, and long-lasting products that stand up to 50+ washes. Thousands of organisations return to us each year for teamwear, uniforms, merchandise, leavers hoodies and event clothing. Yazzoo Personalised Clothing — trusted by groups big and small to deliver customised clothing that looks great and lasts.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

49 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(49)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Quality is good

Quality is good, but sizing poor. I'm a 6'2" slightly overweight bloke. I measured my chest and according to their size guide I was just into extra large, bit I risked large. Imagine my surprise when my wife's medium actually fitted.

November 1, 2026
Unprompted review
Rated 5 out of 5 stars

Just received my order

Just received my order. Very happy indeed. The quality is brilliant.and extremely well made. I have ordered before and will order again. Excellent quality and value for money. Quick delivery also. A couple of friends ordered after seeing one of my new hoodies. Thank you x

October 5, 2026
Rated 5 out of 5 stars

Quality exceeding expectations

This is the fourth time I’ve ordered from Yazzoo the ease of ordering the high quality continues.
This time I ordered beanies to be embroidered with my company logo and I was blown away by the quality!

September 30, 2026
Rated 5 out of 5 stars

Company annual team event sports wear.

We have been ordering sports polo shirts from Yazzoo for years now for our annual company event, always been great quality with a quick delivery time. We decided to go for sweaters this year and were sent samples for sizing, thank you, quality looked great so we ordered these as our team wear with embroidery.

September 15, 2026
Rated 1 out of 5 stars

I was debating giving two stars but it…

I was debating giving two stars but it will have to be one.
I placed the order for a embroidered hat for a colleague's leaving gift. It was time sensitive and I was happy to pay the reasonable surcharge for Thursday delivery. I paid in full , confirmed the design and went on my way. By chance I checked my email a few hours later and there was another email wanting a second confirmation that was never mentioned before. I clicked it but the estimated delivery slot was now a week later. I wasn't happy and called the company. the person I spoke to was helpful but pushed back that I hadn't confirmed in time. I pointed out I'd paid for the order and confirmed at the point of purchase, and wasn't told there was a second confirmation email coming. I advised they should text or call if they're going to spring a second unexpected confirmation on clients.I expect they use this to manage workflow. if they send a second confirmation request at a random hour after purchase they can delay orders at will. It must happen regularly. they need to manage their clients expectations. traditionally when you place an order, confirm it and pay for it you expect the delivery date agreed to and paid a premium for will happen. I paid a surcharge for nothing. the hat arrived today and its fine. but I needed it 2 days ago. Its disappointing. One star. If It would simply have been on time 5 stars

August 24, 2026
Unprompted review
Yazzoo Personalised Clothing logo

Reply from Yazzoo Personalised Clothing

Hi Gavin, I am slightly confused on this one, as our workflow is not to send two confirmation emails. We send a confirmation email when the order is placed so you have a record of the order number and a link to be able to access it again later on, and then we send an artwork approval email after our artwork team have reviewed the feasibility of the artwork for the items and decoration process required - at this point we woudl suggest changes to the artwork or product to make it a reality if needs be.

This is not something I have seen before, but I do think that the artwork approval email is so crucial, and if its urgent could probably communicate that better. I'm going to build in an URGENT flag to the artwork approval emails for express delivery orders, so hopefully people notice them.

Sorry that your item didn't arrive on time. We work extremely hard to meet our customers delivery dates, so I am disappointed that this didn't happen for you.

Thanks,
Rob

Rated 5 out of 5 stars

5 star quality

5 star quality. I have ordered from Yazzoo a number of times and the students always say these are by the far the best trip hoodies they have. Excellent quality, the hoodies fit and wash well. Communication is great and I would use again

July 1, 2026

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