Personalisedcardboardcutouts Reviews 185

TrustScore 3.5 out of 5

3.3

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See what reviewers are saying

Rated 5 out of 5 stars

I was a little wary about using this company because of the mixed reviews but my experience with them was excellent and 5*. Trish was incredibly helpful turning my cutout around in 24 hours and the qu... See more

Company replied

Rated 1 out of 5 stars

Not a real company. Payment via website doesn't work so got sent a paypal link but now realise the whole company is a scam as every week I am promised a delivery on Friday yet no delivery and no track... See more

Company replied

Rated 1 out of 5 stars

Awful. Complete scammers. I placed my order, received an order confirmation but the product never arrived. I emailed them countless times but get an auto-response "Inbox is too full" which doesn't fil... See more

Rated 5 out of 5 stars

These cutouts were for an a young autistic lady who is obsessed with the character. A small and large one were ordered so she could take the smaller version with her wherever she went. Her joy at rece... See more

Company details

  1. Business Services

Written by the company

We provide a fun service, but we are serious about it. We ensure our products are of high quality and keep our customers in the loop during the whole process. We are a UK based standees company that strives to keep our customers satisfied all the time and we deliver to anywhere in the UK. Our personalised cardboard cutouts are unique because our customers are the ones who provide the images to be made into cardboard cutouts. We make cutouts of all sizes (up to a max height of 6ft) and each one comes fully supplied with a free back strut to make them stand up on their own. The back strut can be folded to allow the cutouts to be hanged on walls if preferred. The custom cutouts are portable, they can be folded for easy shipping and storage and assembly will take less than two minutes.


Contact info

3.3

Average

TrustScore 3.5 out of 5

185 reviews

5-star
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1-star

Replied to 33% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Excellent product and service!

I was a little wary about using this company because of the mixed reviews but my experience with them was excellent and 5*. Trish was incredibly helpful turning my cutout around in 24 hours and the quality of the end product is fantastic. Thank you!

February 5, 2026
Unprompted review
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Reply from Personalisedcardboardcutouts

Thank you so much for taking the time to leave such a kind review — it really means a lot to us. We know mixed reviews can make ordering feel uncertain, so we’re especially pleased to hear your experience was a positive one.

Turning orders around quickly without compromising on quality is something we really care about, so it’s great to hear you were happy with both the service and the finished cutout.
Thank you again for choosing us !!

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Rated 1 out of 5 stars

Not a real company. Do not use.

Not a real company. Payment via website doesn't work so got sent a paypal link but now realise the whole company is a scam as every week I am promised a delivery on Friday yet no delivery and no tracking number.

January 29, 2026
Unprompted review
Personalisedcardboardcutouts logo

Reply from Personalisedcardboardcutouts

Hi Jurate We’d like to clarify the timeline for accuracy. There was a short delay to dispatch only, as we carried out additional quality checks when we noticed print lines during production. We did not want to send an item that didn’t meet our standards.
This was fully explained to you by email, along with tracking details once the order left us. The parcel was delivered on the exact delivery date that was promised to you (Friday).
This review was posted while the order was already in transit, prior to delivery taking place.
We always prioritise product quality and keeping customers informed, and we’re pleased the order arrived within the agreed timeframe. If you have any further concerns, we’re happy to help directly.

Rated 5 out of 5 stars

Ordered a custom cardboard cutout from…

Ordered a custom cardboard cutout from PC cutouts for my grandsons Son’s 6th birthday party. it was such a hit! All the kids loved it. The cutout was amazing. He loved the surprise and we would definitely use them again.

October 24, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company, selling unlicensed products. I spoke to one of their employees Patricia and asked about the licensing of a particular cutout and whether i could use it legally in a display. I was promised that when her colleague who dealt with licensing came in, I would get a phone call and an email. I received neither. I called back again, emailed again, no replies
I used a different phone and they answered, same girl, fobbed off with lies and promises to remove the cut-out until licensing had been confirmed. The cutout is still on their website and I have had no correspondence from them. Do not use this company. I will be reporting them to trading standards

October 7, 2025
Unprompted review
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Rated 1 out of 5 stars

The worst company DO NOT BUY

The worst company DO NOT BUY. They DONT have a cut out that is life size, They do not honor their own website and restrictions. DO NOT WASTE YOUR MONEY!! This company is BAD news and has zero customer service. They charged me 150$ for a 3 ft cut out when I paid for a 6ft. I have reported this company. BUYERS BEWARE SHOP ANYWHERE ELSE

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant product

Brilliant product. They enhanced the facial features as it was an old wedding photo blown up to a six foot cutout. Fabulous talking point at our party!

April 28, 2024
Unprompted review
Rated 1 out of 5 stars

Do NOT buy from these guys

Do NOT buy from these guys. The designs are not great and then when you send it backs they make excuses not to refund you.
There are plenty of other company’s out there that offer a much better product.

I’m now £60 out of pocket!
Be warned!!!! Do NOT TRUST THESE Guys.

March 14, 2024
Unprompted review
Personalisedcardboardcutouts logo

Reply from Personalisedcardboardcutouts

Hi the details you've provided don't seem to match our records. We've tried to call the number you provided from our request but it says the number doesn't exist. Please contact us on 07305694824 to help you further. If you could provide the order number and the email address used when you placed your order we can help.We always try to resolve any issues the customer has.Thanks.

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Rated 5 out of 5 stars

Personalisedcardboardcutouts are the best

Personalisedcardboardcutouts where the ones I chose to do my cut out simply because they go above and beyond to get your cut out done to the highest of standards. I would not choose any other. Personalisedcardboardcutouts. Took my photo and made it come to life 🌟 🌟🌟🌟🌟

October 23, 2023
Unprompted review
Rated 1 out of 5 stars

I ordered a cardboard cut out back in…DO NOT ORDER

I ordered a cardboard cut out back in June 2023. It never arrived. Upon calling, a very nervous voice said that she would ensure that it arrives in the next couple of days. It didn't. When I called for a refund, the nervous voice which belongs to a lady called 'Tricia' said that she needed to confirm that it hadn't been despatched and a refund would appear. I very much doubt it will.
DO NOT ORDER FROM THIS COMPANY

June 8, 2023
Unprompted review
Rated 1 out of 5 stars

Didn't arrive and haven't got a response

I ordered this cutout on 25th May 2023 and it still hasn't arrived. I've emailed the company a few times asking for an update and a refund and haven't heard anything.

Not sure if that's just me but worth knowing before ordering.

May 25, 2023
Unprompted review
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Rated 1 out of 5 stars

Cardboard cutout no show….

I ordered a cardboard cutout from this website for my sons birthday, it never turned up. I have emailed the company to no avail, they just ignore me. I have reported them to trading standards and would warn anyone who is thinking about ordering with this company to not do it as you will be out of pocket. Avoid at all costs!!

June 23, 2023
Unprompted review
Rated 5 out of 5 stars

My daughters are faithful followers of…

My daughters are faithful followers of Lil Nas X, so I recently decided to buy a cardboard figure of the band's singer. Not only that the quality of it is outstanding, but the shipment arrived quickly and in good condition, with no breakage or anything to note. I recommend it 100%.

February 19, 2023
Unprompted review
Rated 5 out of 5 stars

I found cardboard figures of my…

I found cardboard figures of my children's favorite characters in this store, and the purchase I made left me very satisfied. My children are now thrilled. I will definitely repurchase other products in the future.

February 20, 2023
Unprompted review
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Rated 5 out of 5 stars

I admit that I didn’t think a…

I admit that I didn’t think a photograph of my friends on cardboard could look so good, but this store pleasantly surprised me. I bought this product a few days ago and it arrived very quickly. Also, an important point to comment on is that I was advised very kindly during the purchase process. I highly recommend it.

February 14, 2023
Unprompted review
Rated 5 out of 5 stars

I bought a large quantity of wrapping…

I bought a large quantity of wrapping paper to decorate gifts for my whole family, and the shipment arrived quickly. In addition, the service is quality. It is not the first time I have bought from this website, and it will certainly not be the last.

February 13, 2023
Unprompted review

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