If I could have awarded no stars
If I could have awarded no stars, I would have. I ordered a personalised suitcase in the middle of November 2020 and expected to receive it 3 to 4 days later. Then I had a message to say because of COVID it will be a further 3 to 4 days. I emailed the company and they told me it was a pre-order and would have Guaranteed delivery by 16th December, then the 20th and then the 29th December. I still haven’t received my suitcase. But luckily got my money back through PayPal.
