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Persona Reviews 10,183

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 203 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the personalized products, noting that the tailored approach to vitamins and supplements makes a significant difference in their health and well-being. Many people highlight the high quality of the supplements, often mentioning improved energy levels, better sleep, and overall positive health outcomes. The customer service is frequently described as excellent, with staff members being helpful, communicative, and going above and beyond to assist with inquiries and issues. However, some customers also noted issues with the packaging, finding it difficult to open without tearing or experiencing leaks that led to messy situations. A few other people also felt that the website was hard to navigate or that the mobile experience could be annoying.

What people talk about most

Product

Users describe positive interactions with the product, often highlighting the convenience of personalized,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their kindness, knowledge, and... See more

Customer service

Customers consistently report positive experiences with customer service, often describing it as excellent... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of use and the tailored approach of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve used Persona a couple years ago and realize how much I’ve been missing out on a number of vitamins and supplements that my body should have. I’m also excited to try out the exercise related as... See more

Company replied

Rated 5 out of 5 stars

I’ve been with Persona Vitamin Packs since April 2023, and let me tell you, my body’s saying “thank you, next” to feeling sluggish! These personalized packs are like my daily glow-up in a pouch—tailor... See more

Company replied

Rated 5 out of 5 stars

I've tried a few different services and I had a tried a true that I compared everything to. None has surpassed my original like Persona. It costs about the same yet I feel better and more heard then j... See more

Company replied

Rated 5 out of 5 stars

I had such a great call with Persona Nutrition. We talked through where I am with my health, what’s been going on with my body, and which supplements would actually support me—and which ones I didn’... See more

Company replied


Company details

  1. #32 of 81 best companies in Fitness and Nutrition Service
  2. #21 of 27 best companies in Herbal Medicine Store
  3. #4 of 7 best companies in Nutritionist
  4. #62 of 93 best companies in Pharmacy
  5. #5 of 7 best companies in Sports Nutrition Store
  6. #70 of 156 best companies in Vitamin and Supplements Store

About Persona

Written by the company

Persona is a personalized nutrition and wellness service that creates custom vitamin packs based on your unique lifestyle and health goals. Instead of one-size-fits-all supplements, we deliver daily vitamin packs designed to support your routine, diet, and priorities.

Our process starts with an in-depth online assessment that looks at your habits, sleep, stress, fitness, and eating patterns. From there, we build a personalized vitamin program to help address potential nutrient gaps and support areas like energy, immunity, digestion, mood, and sleep. Your supplement plan can be updated anytime as your goals or lifestyle change.

Quality and transparency are at the core of Persona. We use thoughtfully sourced ingredients, science-informed formulations, and strict testing standards. Each month, your subscription vitamins arrive in convenient, tear-open packs labeled by day and time, making it simple to stay consistent whether you’re at home, at work, or traveling.

With Persona, you’re not left to figure things out alone. Subscribers can access expert support, ask questions about their recommendations, and fine-tune their personalized supplement routine whenever their needs evolve. Our goal is to remove the confusion from the supplement aisle and help you build a clearer, easier wellness routine.

Persona continually improves its recommendation system with new research and real customer feedback. If you’re looking for a customized vitamin subscription that fits your life and supports your long-term wellness journey, Persona offers a straightforward way to get personalized vitamins you can feel good about—one daily pack at a time.

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Enjoy the convenience of daily vitamin packs delivered to your door.
*We offer free shipping for orders above $50.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

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Rated 1 out of 5 stars

Against doctor recommendations

Persona will not allow me to by the multi vitamin w/ iron, which is what my doctor has told me to start taking.

June 17, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Charley,

I see one of our nutritionists replied directly to you regarding this issue last Friday. With Doctor's recommendations, we are happy to customize your pack. Please reach out to us or reply to the email you received, and we will get your pack the way you want it.

Warm Regards,
Thao H.

Rated 4 out of 5 stars

High quality vitamins

High quality vitamins, convenient service, easy to cancel via chat, a bit pricey, you end up taking a lot of pills everyday. Worth it if you don’t get your nutrients from your diet.

June 16, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Clara!

Thank you for your review! We are happy to hear you are enjoying your Persona program and see the benefit of personalized supplements. We are always happy to work with you if you need to adjust the price point of your pack. Our nutritionists offer complimentary consultations.

Warm Regards,
Lori C.

Rated 5 out of 5 stars

Thao was great to work with!!!

Thao was great to work with. Thao helped me and explained everything I needed to know about the subscribe and save program!

June 16, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Samantha!

Thanks for taking the time to leave a review! I am happy to hear Thao was able to assist you with the Subscribe and Save program. We are here to support you along your health journey!

Warm Regards,
Karina C.

Rated 5 out of 5 stars
Persona logo

Reply from Persona

Hi Julie,

We are thrilled to hear you love the recommendations you received for your personalized supplements! Our team is here to help if you have any questions or concerns along your health journey, so please do not hesitate to reach out by phone, email or chat. Welcome to Persona!

Warm Regards,
Lori G.

Rated 5 out of 5 stars

Best thing i have ever found .

May 15, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Lisandra,

Thank you for your wonderful review! We are so happy to hear you love your personalized supplements. Please do not hesitate to reach out if we can support you in any way.

Warm Regards,
Lori C.

Rated 5 out of 5 stars

Absolutely ❤️ have used Persona for over…

Absolutely ❤️ have used Persona for over a year and I have felt fantastic. And I love that they are curated around my medications. I know I’m always going to feel my best.

June 10, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Kristen!

Thank you for your wonderful review! We are thrilled to hear you feel fantastic since starting your personalized supplements. You are absolutely spot on that our recommendations are centered around your prescriptions so we ensure all are safe for you.

Please let us know if we can help in any way!
Warm Regards,
Lori C.

Rated 5 out of 5 stars

I love their vitamins especially the…

I love their vitamins especially the sleep slumber pack. They always ship on time and they are high in quality.

June 10, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Aaron!

Thanks for taking the time to leave a review! I see you've been with us for quite a while and we truly appreciate it. We are here to help!

Warm Regards,
Lori G.

Rated 1 out of 5 stars

Gave no help to my problem

Gave no help to my problem, treated as a matter of fact. Will stop doing business with them.

April 26, 2025
Persona logo

Reply from Persona

Hi Shannon,
It looks like your order had already been produced by the time you reached out to our team. As all orders are personalized, we cannot cancel or refund once an order has been produced for a customer per their selections. We do send a reminder email in advance so our customers have the time to cancel or change their orders prior to when it invoices. I am sorry for your upset.

Warm Regards,
Karina C.

Rated 5 out of 5 stars

Lori was excellent

Lori was excellent. A pleasure to work with. Very prompt and helpful!

June 9, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Chris!

Thanks for your kind words about your experience with Lori! I'm happy to hear she handled your concern promptly. Our team is here to support you on your health journey. Don't hesitate to reach out if you have any questions or concerns.

Warm Regards,
Thao H.

Rated 5 out of 5 stars

Lori was very helpful and answered all…

Lori was very helpful and answered all of my questions with ease!

June 9, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Jesseca,

Thank you for letting us know that Lori handled your concerns! We are here to support you along your health journey so please reach out any time you have questions. Thank you for choosing Persona!

Warm Regards,
Karina C.

Rated 2 out of 5 stars

Brutal shipping times for the price

I ordered my packs on time and still went 9 days without vitamins. When I reached out to customer service they didn't seem to care gave me 15% off. It takes me a solid month to feel normal when starting vitamins to have a gap in the time I have them and go with out is not conducive to maintain health. The vitamins themselves are amazing. Customer support was quick and timely
I just feel like when your paying 150/month for vitamins they should be there and on time. If my payment was late there would be major issues.

April 20, 2025
Persona logo

Reply from Persona

Hi Cardia,

We appreciate you taking the time to let us know about your concern. I have looked at your account and will email you directly to let you know what I found.

Warm Regards,
Lori G.

Rated 3 out of 5 stars

No changes

I feel like I didn't feel or see any changes. I even workout and don't feel energized during my workouts.

April 26, 2025
Persona logo

Reply from Persona

Hi Tish,

Thanks for taking the time to leave a review. While some supplements are fast acting, like those for sleep, most supplements do take 60-90 days for your body to become accustomed to the change. We do recommend consistent supplementation for a few months to see the changes. Additionally, if you are interested, our nutritionists offer complimentary consultations to help our customers make changes or discuss any questions.
https://www.personanutrition.com/book-appointment

Warm Regards,
Thao H.

Rated 5 out of 5 stars

My representative was kind and patient…

My representative was kind and patient and very helpful.

June 6, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Suzann,

Thanks for letting us know you received kind and patient attention from our agent. We are here to support you on your health journey so please do not ever hesitate to reach out!

Warm Regards,
Karina C.

Rated 4 out of 5 stars

General star review

Great product

June 2, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Marvin,

Thank you for your review. What can we do to earn a 5 star review from you?

Warm Regards,
Lori C.

Rated 5 out of 5 stars

Karina C with Persona is a true GEM!!

Karina C with Persona is a true GEM!!! I had originally requested to be charge for one additional type of vitamins, and instead of charging for just those vitamin, instead the previous agent canceled my entire order, and now I'm waiting for those funds to be returned before I can place my order again! Fortunately, I called in to Karina C and she understood my concerns and devised a plan for us to follow up to get this taken care of with the same discount! Karina sent me her details to follow up, and not only was she efficient, but hilarious, knowledgeable, and kind! I look forward to working with Karina in the future! Kind regards, Stacy O-T

May 29, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Stacy!

We are so happy to hear you received excellent care from Karina, and also not at all surprised! She will ensure that order gets placed for you and all is exactly as you wish.

Have a great week!
Warm Regards,
Thao H.

Rated 5 out of 5 stars

I love that I'm taking the supplements

I love that I'm taking the supplements. I always wanted to give a try. So far I'm still happy with the choice.

April 17, 2025
Persona logo

Reply from Persona

Hi Uliana,
Thank you for your review! We are happy to have you here at Persona and our team is ready to assist with any questions or concerns.

Warm Regards,
Lori C.

Rated 5 out of 5 stars

Speedy action

Lori was able to take action and correct the issue right away

May 29, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Sherief,

Thanks for letting us know Lori was able to assist you and handled your concern promptly. Our team is here to assist you on your health journey so please don't hesitate to reach back out if we can help in any way.

Warm Regards,
Karina C.

Rated 5 out of 5 stars

My favorite vitamins

My favorite vitamins, might have to adjust the dosage of some supplements with similar ingredients. Overall, pleased with the product!

April 8, 2025
Persona logo

Reply from Persona

Hi Olivia!
Thanks for your review! We are happy to hear you are pleased with your supplements! If you would like to speak with one of our nutritionists regarding any adjustments to your packs, our team would be happy to help. They offer complimentary consultations, which you can book from our website. Or you are always free to reach out and we will assist!

Warm Regards,
Thao H.

Rated 5 out of 5 stars

Great customer service and Lori is…

Great customer service and Lori is always helpful

May 27, 2025
Unprompted review
Persona logo

Reply from Persona

Hi Peter,

Thank you for your kind words about your experience with Lori. We appreciate hearing from you and I will be sure to let her know you had nice things to say about the care you received. Thank you, again!

Warm Regards,
Karina C.

Rated 1 out of 5 stars

Order came extremely late

Order came extremely late. Was without vitamins for a whole week.

April 16, 2025
Persona logo

Reply from Persona

Hi Nicole,

I wish you had reached out to us so we could help. Sometimes there are delays with the carrier-which clearly are not our fault-but we will always make things right for the customer when there is an issue or delay. We have exceptional customer service.
If you have a concern in the future, please reach out to us.

Warm Regards,
Lori G.

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