The Pest Control Co Reviews 316

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 300 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge. The service provided is frequently described as excellent and efficient, with many people appreciating the thoroughness and clear explanations. Reviewers also highlight the exceptional customer service, noting quick response times and a smooth overall user experience. Many consumers felt at ease and well-informed throughout the process, with staff going above and beyond to address their concerns and provide valuable advice.

What people talk about most

Staff

Reviewers consistently mention positive feedback about staff. Customers frequently praise the staff for being... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the helpfulness,... See more

User experience

People report positive experiences with user experience. Customers consistently praise the professionalism,... See more

Response time

Users describe positive interactions with response times. Many customers highlight the quick and speedy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from the first contact. Rodent in the kitchen on Good Friday evening. We thought we'd have no hope of getting help over this weekend but JG Pest Control proved us completely wrong... See more

Company replied

Rated 5 out of 5 stars

What a lovely, down to earth, chatty man ! Respectful and efficient too. He has represented his company at 5+ stars level, and definitely needs a pay rise ! He's Welcome here any time.

Company replied

Rated 5 out of 5 stars

Brilliant service. We had a rodent problem and Thomas went above and beyond to locate the issue for us. He opened both manhole covers and explained the problem to us. He also advised on what we can... See more

Company replied

Rated 5 out of 5 stars

Jordan Powell was efficient and professional, he explained what needed to be done and the work has been completed. Hopefully this will be the first step in eradicating the problem. Had not anticipat... See more

Company replied


Company details

  1. Pest Control Service
  2. Bird Control Service

About The Pest Control Co

Written by the company

At The Pest Control Company we are members of the British Pest Control Association, which means we meet industry-standard services and offer quality services you can trust. We work hard to identify the root of all pest infestations before making headway with our comprehensive removal services because we want to ensure that returning pests stay away for good. VISIT OUR WEBSITE enquire now

Contact info

Why Choose The Pest Control Co?

One call and we act fast with same-day pest control response service.

4.8

Excellent

TrustScore 5 out of 5

316 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service

April 21, 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Great service from Artur

Great service from Artur. Extremely thorough and informative. He walked me through all the options.
Would highly recommend.

April 21, 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

I had 2 calls at the time of the…

I had 2 calls at the time of the inspection which was very helpful

April 21, 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 4 out of 5 stars

Efficient on time knowledgable

Efficient on time knowledgable

April 20, 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there, Thank you for posting your review. At JG Pest Control we value your time and always strive to provide fast and efficient service. JG Pest Control Team

Rated 5 out of 5 stars

Great company

Great company, always happy to answer questions, happy to create pest control measures to our needs and budget. Staff are always friendly when they come to site.

April 20, 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Thomas Russell3 was extremely…

Thomas Russell3 was extremely professional as always and was completely accommodating about my timetable - very many thanks Thomas!

Highly recommended!
PL

April 20, 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Excellent and professional also very understanding

A very understanding, helpful man, who was re-assuring about the invasion and also put pound in further places since I had seen some more activity. He also reassured me that I would definitely have a third check up visit.

April 14, 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Great Service

The service could not have been better, my elderly
mother said Thomas was a pleasure to meet and very helpful

April 20, 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Very friendly and explained exactly…

Very friendly and explained exactly what he was doing and why. Excellent customer service!

April 20, 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service. We had a rodent problem and Thomas went above and beyond to locate the issue for us. He opened both manhole covers and explained the problem to us. He also advised on what we can do to prevent this in the future.
The previous company I used were terrible so we had to call in The Peat Control Co. Much better and worth the price as they come back 3 times to ensure the pest problem has been resolved.

April 19, 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Thomas came and done a thorough check…

Thomas came and done a thorough check of our loft and rest of our home to check for wasps. Extremely professional and gave us peace of mind that there was no wasps, would recommend. We call the morning of and was able to be scheduled in for the same day, a few hours later the visit was complete.

April 19, 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Excellent advice and service

Excellent advice and service
Gentleman who did was polite and professional
The fact could come out on the day is a big tick

April 18, 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 4 out of 5 stars

Quick and efficient and knowledgeable

Quick and efficient and knowledgeable. Found all bait gone, reasured me thaT ANOTHER VISIT IN 2 WEEKS WAS STILL PART OF THE SERVICE, AS INFESTATION CONTINUES.

April 17, 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there, Thank you for posting your review. At JG Pest Control we value your time and always strive to provide fast and efficient service. JG Pest Control Team

Rated 5 out of 5 stars

Very knowledgeable and professional

Very knowledgeable and professional, I would thoroughly recommend.

April 17, 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Really good first visit from JG Pest control.

Only the initial visit but Graham Young was great - he was very knowledgeable and explained what he was going to do to get rid of the issues we have with squirrels

April 17, 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

aaron was fantastic

aaron was fantastic. did a great job in removing the unpleasant catch in our attic and was generally respectful (covers on shoes) in the house. thank you!

April 15, 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Aaron was very friendly and…

Aaron was very friendly and knowledgeable of what I thought was a wasps nest. He still provided the necessary treatment to my roof as this was paid upfront and said it would deter them from making a nest. Fingers crossed! Thanks for your help!

April 15, 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 4 out of 5 stars

Very efficient

We had air brick covers replaced and traps put for rats and service we received was very efficient and discreet the boxes are quite inconspicuous which is a plus!
Deducted a star as we had a date booked in and i was contacted afternoon before about a new date which was a little frustrating.

April 10, 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there, Thank you for posting your review. At JG Pest Control we value your time and always strive to provide fast and efficient service. JG Pest Control Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look