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Beaver Pest Control Reviews 206

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and extensive knowledge. Many highlight the excellent service, noting the thoroughness of inspections and treatments, and the overall efficiency of the company. The customer service is frequently described as outstanding, with people appreciating the clear explanations and polite interactions. Reviewers also commend the quick response times and the high quality of the work performed. However, some customers experienced issues with communication within the company, mentioning a lack of clarity and occasional insensitivity from staff members. A few people also noted that the company's internal communication sometimes led to confusion regarding the specific pest problem being addressed.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, efficiency, and... See more

Service

People report positive experiences with service. Customers consistently praise the responsiveness, knowledge,... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the helpfulness and... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the quick reactions and... See more

Quality

Reviewers mention positive feedback about quality. Customers were satisfied with the thoroughness of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service. Quick appointment. Friendly and knowledgeable pest control expert. Good assessment of our situation- evidence of some but limited mouse presence in kitchen only. Traps not touched by mo... See more

Company replied

Rated 5 out of 5 stars

Easy and swift booking system through Beaver Pest Control.Had a great guy named Jeff. He turned up on time. I bombarded him with multiple questions in regards to mice. He was very knowledgeable and ex... See more

Company replied

Rated 5 out of 5 stars

Great company and clearly great at what they do, responsive customer service. Lovely visit from their engineer (forgot his name) but he was great. Spent a good effort identifying the issue and a com... See more

Company replied

Rated 5 out of 5 stars

Jake was very professional. Before starting the treatment in all 3 bedrooms, he checked everywhere and made sure to explain every step of the said treatment. He was efficient and also took the time in... See more

Company replied


Company details

  1. Pest Control Service
  2. Bird Control Service
  3. Drainage Service

Written by the company

Beaver Pest Control is an award-winning, specialist pest control provider offering nationwide coverage. Founded in 1990, we have over 30 years of experience delivering effective, reliable pest management solutions across the UK. We provide a comprehensive range of services to both residential and commercial customers, including pest control, bird control, wildlife management, and CCTV drain surveys. Our expert teams are also highly skilled in decontamination, proofing, and void clearance services, ensuring that all aspects of pest prevention and management are covered. We pride ourselves on using the latest technology and techniques to address pest-related challenges quickly and efficiently. At Beaver Pest Control, we are committed to maintaining the highest standards in the industry. As a registered RSPH Level 2 training centre, we ensure that all our technicians are fully trained and up-to-date with the latest best practices and safety standards. This allows us to deliver professional, reliable, and tailored solutions to meet the unique needs of each customer. Whether you're dealing with a pest issue at home, in a business, or across multiple locations, we work closely with you to ensure lasting solutions. As one of the UK’s leading providers, we take pride in our reputation for outstanding customer service and our commitment to eco-friendly practices. With Beaver Pest Control, you can trust that your property is in safe hands.


Contact info

4.8

Excellent

TrustScore 5 out of 5

206 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

BPC provide an efficiently and…

BPC provide an efficiently and effective service with great personnel and concise reporting

February 3, 2026
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Reply from Beaver Pest Control

Thanks for the great feedback. We’re pleased you find our service efficient and effective, and that the team and reporting hit the mark. Clear, concise reporting is a big part of doing the right thing and keeping everything transparent, so it’s good to hear it’s working for you.

Rated 5 out of 5 stars

Henry explained everything from start…

Henry explained everything from start to finish.
Where he had laid bait compared to the last time bait was laid.
He actually looked and found access holes and located where he believed they were entering.
Best customer service from Henry from this company.

February 5, 2026
Unprompted review
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Reply from Beaver Pest Control

Thanks for sharing this. Henry’s thorough, start-to-finish approach is exactly what we want our customers to experience, and it’s great to hear he took the time to compare previous bait points, find access holes, and explain what he’d found clearly. We’ll make sure Henry knows his customer service really stood out.

Rated 4 out of 5 stars

Report made quickly and backed up with…

Report made quickly and backed up with information.

February 5, 2026
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Reply from Beaver Pest Control

Thanks for your review. We’re glad the report was turned around quickly and, just as importantly, clearly backed up with the right information. That’s exactly the standard we aim for, and we appreciate you taking the time to mention it.

Rated 5 out of 5 stars

professional

February 4, 2026
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Reply from Beaver Pest Control

Thanks for taking the time to leave a review. We’re really pleased you had a professional experience with us, and we’ll make sure the team knows their work was appreciated.

Rated 5 out of 5 stars

Efficient technician

Efficient, able to attend venue without supervision, any issue quick response

February 2, 2026
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Reply from Beaver Pest Control

Thank you for the review. We’re pleased you found our technician efficient and able to attend the venue without supervision. Quick responses when issues come up are a key part of the service, so it’s great to hear that’s been your experience. We appreciate your trust.

Rated 5 out of 5 stars

Kerry was an absolute pleasure to speak…

Kerry was an absolute pleasure to speak to and gave very sound advice. The booking process and feed back from the job has been seamless throughout. Thank you very much.

January 23, 2026
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Reply from Beaver Pest Control

Thank you for your review. We’re really pleased Kerry was a pleasure to speak with and provided sound advice. It’s also great to hear the booking process and job feedback have been seamless throughout, that’s exactly the experience we aim to deliver. We’ll be sure to pass your thanks on to Kerry and the team.

Rated 5 out of 5 stars
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Reply from Beaver Pest Control

Thanks for your review. We’re pleased you were happy with the work, and it’s good to hear our engineer left such a positive impression. We’ll pass on your comments to the team. We really appreciate your support.

Rated 5 out of 5 stars

Good service

Good service, found the root cause for the problem.

January 14, 2026
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Reply from Beaver Pest Control

Thanks for your review. We’re pleased our team provided a good service and got to the root cause of the problem, not just the symptoms. That thorough, do-it-properly approach is exactly what we aim for. We appreciate you taking the time to share this.

Rated 5 out of 5 stars

Effective

Since a change in technicians I have been able to crack on with my work and not do pest control. Plus I find all the Beaver Team very helpful, friendly and professional. I can rely on Beaver to advise and get the job done.

January 14, 2026
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Reply from Beaver Pest Control

Thank you for the review. We’re really pleased the change in technician has been positive. It’s great to hear you find the whole Beaver team helpful, friendly and professional, and that you can rely on us to advise and get the job done properly. We appreciate your trust.

Rated 5 out of 5 stars

Reassuring and efficient service

Helpful, reassuring and efficient service in a distressing situation. I felt that the service was above and beyond what I expected and that was kept informed throughout.

January 19, 2026
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Reply from Beaver Pest Control

Thank you for your review. We’re really glad we could provide a helpful, reassuring and efficient service during what sounds like a distressing situation. Keeping you informed throughout and going the extra mile is exactly what we aim for when it matters most. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

great service

January 19, 2026
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Reply from Beaver Pest Control

Thanks for your review. We’re really pleased you were happy with the service. We appreciate you choosing us and hope we can help again when you need us.

Rated 5 out of 5 stars

Great service

Great service, both at 1st contact and pest specialist.

January 19, 2026
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Reply from Beaver Pest Control

Thank you for the review. We’re really pleased you had great service from the very first contact through to our pest specialist on site. That joined-up approach between the office and field team is something we take pride in, so it’s good to hear it came through for you. We appreciate your support.

Rated 5 out of 5 stars

Good Job Well Done

The man went about the job with minimal interruption to the day to day operation of the club. Polite and courteous as usual

January 6, 2026
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Reply from Beaver Pest Control

Thank you for the review. We’re pleased the job was handled with minimal interruption to the club’s day-to-day running, and that you found our engineer polite and courteous as usual. Keeping things smooth and professional on site is exactly what we aim for. We appreciate your continued support.

Rated 5 out of 5 stars

A dependable company

a dependable company. Good customer service from both the office and technical staff, who are very knowledgeable and courteous. Good value for money and quick to respond

January 15, 2026
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Reply from Beaver Pest Control

Thank you for your review. We’re pleased you see us as dependable and that both our office team and engineers have looked after you with knowledgeable, courteous service. Quick responses and good value for money are exactly what we aim for, so it’s great to hear that’s been your experience. We really appreciate your support.

Rated 5 out of 5 stars

Always polite and helpful

Always polite and helpful, always turn up when they say they are coming !

January 15, 2026
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Reply from Beaver Pest Control

Thanks for the lovely feedback. We’re really pleased you find us polite and helpful, and that we turn up when we say we will. Reliability matters, and it’s good to know it’s being felt at your end. We appreciate your support.

Rated 4 out of 5 stars

they do very ood job

they do very ood job

January 14, 2026
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Reply from Beaver Pest Control

Thanks for your review. We’re really pleased you’re happy with the job our team did. We take a lot of pride in doing things properly and keeping the experience straightforward. We appreciate your support.

Rated 5 out of 5 stars

They are polite

They are polite , helpful knowledgable and caring in sensitive situations

January 14, 2026
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Reply from Beaver Pest Control

Thank you for your review. We’re really pleased you found the team polite, helpful and knowledgeable, and that they handled sensitive situations with genuine care. Doing the right thing and looking after people properly matters to us, especially when circumstances are difficult. We appreciate you taking the time to share this.

Rated 5 out of 5 stars

Jason

Jason,
Is excellent, knows his job. Always on time and does above what is required.

January 7, 2026
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Reply from Beaver Pest Control

Thanks for the review. Jason is an excellent part of the team and we’re glad his knowledge, punctuality, and willingness to go beyond what’s required stood out. That level of care and professionalism is exactly what we want every visit to feel like. We’ll be sure to pass your comments on to him.

Rated 5 out of 5 stars

Always on the ball

Always on the ball. Keeps you in the loop if anything regarding a callout changes. Job sheets sent automatically on most occasions.

December 18, 2025
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Reply from Beaver Pest Control

Thanks for the feedback. We’re pleased you find us on the ball and that we keep you in the loop when anything changes with a callout. Automatic job sheets are there to make life easier too, so it’s good to hear they’re coming through as they should. We really appreciate you taking the time to share this.

Rated 5 out of 5 stars

Proffesionalism

Quality staff.

December 29, 2025
Beaver Pest Control logo

Reply from Beaver Pest Control

Thanks for taking the time to leave a review. We’re really pleased you noticed the professionalism, our team takes pride in doing things properly and treating people with respect. We’ll be sure to pass your kind words on to the staff, it means a lot.

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