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Beaver Pest Control Reviews 206

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and extensive knowledge. Many highlight the excellent service, noting the thoroughness of inspections and treatments, and the overall efficiency of the company. The customer service is frequently described as outstanding, with people appreciating the clear explanations and polite interactions. Reviewers also commend the quick response times and the high quality of the work performed. However, some customers experienced issues with communication within the company, mentioning a lack of clarity and occasional insensitivity from staff members. A few people also noted that the company's internal communication sometimes led to confusion regarding the specific pest problem being addressed.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, efficiency, and... See more

Service

People report positive experiences with service. Customers consistently praise the responsiveness, knowledge,... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the helpfulness and... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the quick reactions and... See more

Quality

Reviewers mention positive feedback about quality. Customers were satisfied with the thoroughness of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service. Quick appointment. Friendly and knowledgeable pest control expert. Good assessment of our situation- evidence of some but limited mouse presence in kitchen only. Traps not touched by mo... See more

Company replied

Rated 5 out of 5 stars

Easy and swift booking system through Beaver Pest Control.Had a great guy named Jeff. He turned up on time. I bombarded him with multiple questions in regards to mice. He was very knowledgeable and ex... See more

Company replied

Rated 5 out of 5 stars

Great company and clearly great at what they do, responsive customer service. Lovely visit from their engineer (forgot his name) but he was great. Spent a good effort identifying the issue and a com... See more

Company replied

Rated 5 out of 5 stars

Jake was very professional. Before starting the treatment in all 3 bedrooms, he checked everywhere and made sure to explain every step of the said treatment. He was efficient and also took the time in... See more

Company replied


Company details

  1. Pest Control Service
  2. Bird Control Service
  3. Drainage Service

Written by the company

Beaver Pest Control is an award-winning, specialist pest control provider offering nationwide coverage. Founded in 1990, we have over 30 years of experience delivering effective, reliable pest management solutions across the UK. We provide a comprehensive range of services to both residential and commercial customers, including pest control, bird control, wildlife management, and CCTV drain surveys. Our expert teams are also highly skilled in decontamination, proofing, and void clearance services, ensuring that all aspects of pest prevention and management are covered. We pride ourselves on using the latest technology and techniques to address pest-related challenges quickly and efficiently. At Beaver Pest Control, we are committed to maintaining the highest standards in the industry. As a registered RSPH Level 2 training centre, we ensure that all our technicians are fully trained and up-to-date with the latest best practices and safety standards. This allows us to deliver professional, reliable, and tailored solutions to meet the unique needs of each customer. Whether you're dealing with a pest issue at home, in a business, or across multiple locations, we work closely with you to ensure lasting solutions. As one of the UK’s leading providers, we take pride in our reputation for outstanding customer service and our commitment to eco-friendly practices. With Beaver Pest Control, you can trust that your property is in safe hands.


Contact info

4.8

Excellent

TrustScore 5 out of 5

206 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

You guys are just all great

You guys are just all great! Smart and pleasant. London is lucky to have them.

October 23, 2025
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Reply from Beaver Pest Control

Thank you for the fantastic praise. We’re glad you find the team smart and pleasant. London keeps us busy and we’re proud to help.

Rated 5 out of 5 stars

Knowledgeable, friendly, professional service

Rafal, the manager and Eduart, the man who did the work, were both very knowledgeable, friendly and professional It was a pleasure to have them do the work and I am happy with the quality of the work they have done.

October 27, 2025
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Reply from Beaver Pest Control

Thank you for the lovely review. We are delighted Rafal and Eduart were knowledgeable, friendly, and professional. Great to hear you are happy with the quality of the work. I will pass your praise to both of them. We are here if you need anything else.

Rated 5 out of 5 stars

Pest control

Great service would use again but im hoping I don't have to use there Services again
Definitely recommend

October 27, 2025
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Reply from Beaver Pest Control

Thank you for the review. We are glad you had great service. Hopefully you will not need us again, but we are here if you do. Thank you for the recommendation.

Rated 5 out of 5 stars

Wonderful service

Caitlin was an absolute pleasure to deal with and extremely helpful and Salvino ensured that my wasps nests in a childrens playground was dealt with the next day. Highly recommend their services.

October 17, 2025
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Reply from Beaver Pest Control

Thank you for the wonderful review. We are delighted Caitlin was so helpful and that Salvino arranged next day treatment for the wasp nests in the children’s playground. Your recommendation means a lot. We will share your praise with them and are here if you need anything else.

Rated 5 out of 5 stars

Proper inspection and on time

Beaver Pest control comes on time and checks all the pest activities thoroughly. So, We do not have any Pest activities.

October 23, 2025
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Reply from Beaver Pest Control

Thank you for the positive feedback. Great to hear our team arrives on time and carries out thorough inspections. We are pleased there is no pest activity and will work to keep it that way.

Rated 5 out of 5 stars

Great service

Great service. Quick appointment. Friendly and knowledgeable pest control expert. Good assessment of our situation- evidence of some but limited mouse presence in kitchen only. Traps not touched by mouse after 2 weeks and no further sign of presence. Guarantee to return free of charge within a month if any mice detected. Reassured.

October 9, 2025
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Reply from Beaver Pest Control

Thanks for the review. Glad we booked you quickly and gave reassurance. Good to hear there are no further signs.

Rated 5 out of 5 stars

Super service

Always excellent response and all work done to great standard, would always recommend this company

October 15, 2025
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Reply from Beaver Pest Control

Thank you for the super review. We are delighted our response is always excellent and the work is consistently to a high standard. Your recommendation means a lot. We appreciate your support.

Rated 5 out of 5 stars

Staff were so understanding and…

Staff were so understanding and pleasant.
Very keen to support. Quick response to appointments too

October 21, 2025
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Reply from Beaver Pest Control

Thank you for the lovely feedback. We’re glad you found the team understanding, pleasant, and keen to support, with quick appointment responses. Our team appreciate your comments.

Rated 5 out of 5 stars

Great service

Came in time, explained the process, were respectful, tidied up after themselves and put the gate back. They did not leave until they were satisfied that the work was done to a great standard.

October 20, 2025
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Reply from Beaver Pest Control

Thank you for the detailed feedback. We’re glad our technicians arrived on time, explained the process clearly, were respectful, tidied up, and refitted the gate. It is great to hear they made sure the work met a high standard.

Rated 5 out of 5 stars

Beaver Pest Control are the best!

Jake was very professional. Before starting the treatment in all 3 bedrooms, he checked everywhere and made sure to explain every step of the said treatment. He was efficient and also took the time in listening to our concerns. This is not the 1st time we called on to Beaver Pest Control expertise and they are truly the best.

October 15, 2025
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Reply from Beaver Pest Control

Thank you for the wonderful review. We are delighted to hear Jake was professional, thorough, and clear in explaining each step. It is great that he listened to your concerns and worked efficiently. We truly appreciate your continued trust in Beaver Pest Control and will make sure your feedback reaches Jake.

Rated 5 out of 5 stars

The best pest control company

The best pest control company we have used in 8 years
Prompt and polite friendly service.
Jason is thorough and informative. A great guy
I would highly recommend Beaver pest control above any pest control company in London

October 8, 2025
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Reply from Beaver Pest Control

Thank you for the fantastic review and recommendation. We are thrilled to hear you rate us the best after 8 years. Jason will be pleased you found him prompt, polite, friendly, thorough, and informative. We really appreciate your trust in Beaver Pest Control.

Rated 4 out of 5 stars

Pest control inspector did a good job

Pest control inspector did a good job. He told me what he suspected and how he was treating the areas affected.

October 7, 2025
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Reply from Beaver Pest Control

Thank you for the feedback. We are glad the technician did a good job and kept you informed about the suspected issue and the treatment plan. I will share your comments with the team.

Rated 5 out of 5 stars

Excellent service and informative…

Excellent service and informative report on completion.

October 7, 2025
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Reply from Beaver Pest Control

Thank you for the review. We are delighted you received excellent service and found the completion report informative.

Rated 5 out of 5 stars

E j wood

Brian was the gentleman that came to my flat he was very helpful answered all my questions he was quick efficient very good customer service thank you

October 8, 2025
Unprompted review
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Reply from Beaver Pest Control

Thank you for the lovely feedback. Brian will be delighted to hear this. We are glad he answered all your questions and delivered quick, efficient service with great customer care. We appreciate your support.

Rated 4 out of 5 stars

Didn't have to wait long for an…

Didn't have to wait long for an appointment & came very quickly.

October 3, 2025
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Reply from Beaver Pest Control

Thank you for your feedback! We’re glad to hear that we were able to arrange your appointment quickly and attend without delay.

Rated 5 out of 5 stars

The school have been using the Beaver…

The school have been using the Beaver Pest Control program now for a number of years with visits taking place every 5 weeks which covers the inside and outside of the premises

September 25, 2025
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Reply from Beaver Pest Control

Thank you for your feedback! We’re glad to hear the school has been satisfied with our service over the years.

Rated 5 out of 5 stars

Excellent company!

Excellent company - Every single person they send to check things have been first class!

September 23, 2025
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Reply from Beaver Pest Control

Thank you for your kind words! We’re delighted to hear that every visit from our team has been first class.

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