If I could give them 0 stars I would, sadly I didn’t read reviews before purchasing from them. I believe their company is a scam. The dresses they send aren’t as the pictures very cheap quality not wo... See more
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They make returns very difficult. You have to send their customer service an email. I wasn’t satisfied with the quality of any of my 5 items so I started the return process. They went back and forth w... See more
Said a first order was delivered which zi never got. They ignored doing anything about it. Still have not received my second order and will be calling my credit card company to reverse charges, am sur... See more
It would be helpful to see plus-size models and to know what size the model is wearing, so we can better assess the fit. This is my experience of choosing right dress size.
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Disgusting returns policy
Disgusting returns policy. I purchased 3 dresses from the UK site. I am keeping 1 but want to return 2 as they do not fit. I am happy to pay for the return which from their UK website you assume you return to a UK address. This is not the case and not made clear. You have to return to New York USA which will cost in access of £20. Ridiculous
Terrible site. Terrible customer service. Waste of money
Ordered a dress and it turned up completely different fit wise to the picture. The quality was very poor. Have asked for a refund and over two weeks later still waiting for a reply. I’ve chased fl several times and still nothing. Don’t risk ordering anything from them.
Non existant customer service.
Ordered something. No confirmation email. I checked spam and everything. Their query form does not work. Emails bounced back. They don't reply to facebook messages.
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