While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Animal Feed Store

Information provided by various external sources

Pet Bakery Luxury Dog Treats- handmade, artisan, treats made with 100% natural, human grade ingredients.


Contact info

3.3

Average

TrustScore 3.5 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Nonexistent customer support

Great biscuits but appalling nonexistent customer support. Emailed 3 times with no reply and phone number listed doesn’t even work. Ridiculous subscription service that does not show frequency of delivery nor provide any setting to allow change.

February 12, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

My Dogs love these Treats

My Dogs love these Treats! Never anything left when eaten, even the Crumbs are licked up. 😋 A bit expensive but worth it for your Fur Buddies! UPDATE - 06/07/25
Tried the Peanut butter & Banana Bones for my Big Boys 8th Bthdy this month! He & his sister Loved them! Again a Great Product but a little pricey But thats to be expected for Hand Crafted Dog Biscuits. 5 🌟

March 5, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service ( and tasty treats)

My dog is at the end of her life and all she will eat are the sunday roast treats, The vet cannot come out until Friday and I was worried I was going to run out of treats. I emailed Bernard to see if he could send out some special delivery at 7 in the evening, He replied straight away and said he would send some no charge. This is amazing service and I am so grateful - he has made Lola's last days as happy as they can be.I am forever grateful.

March 13, 2024
Unprompted review
Rated 5 out of 5 stars

Our dog dribbles with excitement!

Our dog loves these treats ... and so do other dogs in our road! One local dog refuses to continue walking if he sees us outside as he knows he'll be given a lovely Pet Bakery treat! Our dog is well trained ... except for the dribbling! When we make him wait for his Pet Bakery treat, he dribbles everywhere!!! We only allow our dog these delicious handmade treats - well done Pet Bakery, we love you!

February 29, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look