Peters' Cleaners Reviews 

1,289
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally friendly, polite, and knowledgeable, making every single interaction pleasant and welcoming from the start. People also deeply appreciate the consistently high quality of the clothing care, reliable packaging, and remarkably efficient turnaround times offered daily. Though some customers noted occasional issues, a few people experienced specific problems like unremoved stains or items coming back creased. Some reviewers were not happy with certain outcomes, mentioning that particular garments had persistent marks, damages, or missing parts upon return. These minority experiences show that results can occasionally fall short of expectations.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting fast collection, efficient... See more

Staff

Consumers find staff to be positive, highlighting that team members are always polite, professional, and... See more

Quality

People report positive experiences with quality, noting that garments and household items return... See more

Product

Users describe positive interactions with product, highlighting fast and efficient service with items... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the friendly team, efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a fantastic experience with Peters Cleaners. The whole process was extremely convenient. I placed my order online and sent the items via an InPost locker, which made everything so easy! Th... See more

Company replied

Rated 5 out of 5 stars

I did not have my receipt with me at collection, but the jacket was found promptly. It has never been a problem finding nearby parking on Lincoln Road New England. My jacket was bought new and on-line... See more

Company replied

Rated 5 out of 5 stars

As usual a fast efficient service.i was a bit dubious about using the InPost locker system.I needn’t have worried as both items(men’s suit and ladies jacket)came back perfectly cleaned and wrapped.

Company replied

Rated 5 out of 5 stars

My first visit and I got a friendly reception, which made me feel comfortable from the onset. A decent price point for one winter Jacket. I was happy with the quality of cleaning and p... See more

Company replied


Company details

  1. Dry Cleaner
  2. also in
  3. Clothing Alteration Service
  4. Laundry Service

Written by the company

Peters’ Cleaners has partnered with InPost to make proper dry cleaning ridiculously easy: drop off and collect when it suits you, without racing to opening hours. Behind that convenience is the same Peters standard we’ve been known for since 1963. We’re not a production line, and we don’t rush items through machines. Every garment is checked by hand, treated individually, and cleaned using the method that best protects the fabric. Our team includes specialists with decades of experience, and it shows in the details, from stain removal and fabric assessment to pressing garments back into perfect shape. We look after delicate silks, structured tailoring, occasion wear, vintage pieces and everyday favourites with the same care. Quality is our promise: every item is inspected throughout the process and goes through a two-stage quality check before it’s returned. Clothes come back carefully finished and protected. InPost makes it simpler to use us, but nothing about the craft has changed.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,289)

145 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars
Peters' Cleaners logo

Reply from Peters' Cleaners

Thank you for your review. Unfortunately our costs have rocketed in the last few years which puts us in a difficult position regarding price. We are pleased the service was excellent though.

Rated 5 out of 5 stars

Expert cleaners

Expert cleaners. Not the cheapest but definitely the best.

July 2, 2026
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Reply from Peters' Cleaners

Thank you so much for saying that. We don't endeavour to be the cheapest, but we do to be the best.

Rated 5 out of 5 stars

Service is always really good

Service is always really good. Quick turnaround on items. And reasonably priced

July 24, 2026
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Reply from Peters' Cleaners

Thank you for taking the time to write such a lovely review. We are so pleased you are happy with all aspects of our service.

Rated 5 out of 5 stars

Straightforward and affordable

Straightforward and affordable. Really helpful service, quick and good value for money. Highly recommend.

June 5, 2026
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Reply from Peters' Cleaners

Thank you. That's wonderful to hear.

Rated 5 out of 5 stars

I always find the ladies there very…

I always find the ladies there very helpful and friendly and do my cleaning very good

July 18, 2026
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Reply from Peters' Cleaners

Thank you for your review. I shall ensure all our staff know they are appreciated.

Rated 5 out of 5 stars

Always greeted so nicely

Always greeted so nicely, such a pleasure to come in to the cleaners. Also great cleaning!

July 16, 2026
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Reply from Peters' Cleaners

Thank you so much. Lovely to hear you are happy with our service.

Rated 5 out of 5 stars

Polite helpful staff

Polite helpful staff
Good clean results
Ready when said it would be but extremely expensive

July 24, 2026
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Reply from Peters' Cleaners

So pleased you were happy with our service. We are very open about our pricing and pride ourselves on quality rather than low price. We have also been hugely affected by fast increasing costs as many businesses have over the last few years.

Rated 5 out of 5 stars

My Go-To Dry Cleaners

Peter Cleaners is my go-to for all my dry cleaning needs. The service is second to none, and it’s always great to be welcomed by a familiar and friendly face. Reliable, professional, and consistently high quality.

August 7, 2025
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Reply from Peters' Cleaners

Thank you so much for the review and for being a loyal customer.

Rated 5 out of 5 stars

Great service

Great service, quick, simple and cleaned my coat exceptionally well.

June 14, 2026
Unprompted review
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Reply from Peters' Cleaners

We're so pleased you liked our InPost service. Thank you for your review.

Rated 5 out of 5 stars

Second time using Peters’ Cleaners

Second time using Peters’ Cleaners, first time using their InPost service and an all round, effortless experience. The turn around from sending my item off to receiving it back, was just under a week. I had an item that I was not able to wear out due to the stains to now the said item having been restored and back into my wardrobe! It felt like I had purchased a new piece of clothing.
Currently looking at what other items I can send their way. Thank you.

April 15, 2026
Unprompted review
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Reply from Peters' Cleaners

You are most welcome and thank you so much for the great review!

Rated 5 out of 5 stars

Thorough professional cleaning with a personal service

My very grubby down jacket was cleaned really well and looked immaculate. I have tried other specialist cleaners but they have never cleaned so thoroughly. The InPost process was simple and great customer service. Well worth the cost.

March 24, 2026
Unprompted review
Peters' Cleaners logo

Reply from Peters' Cleaners

Thank you so much for your review. Very happy you liked our InPost service and were pleased with your clean!

Rated 5 out of 5 stars

Using the inpost delivery option was so simple …

Using the inpost delivery option was certainly a new experience. You don’t meet Peters’ Cleaners in person, but you feel you have as they contact you regularly via messages. I never doubted the delivery, the cleaning process and the returned dress looked beautiful in the well designed packaging thank you

March 19, 2026
Unprompted review
Peters' Cleaners logo

Reply from Peters' Cleaners

You are most welcome! We are so pleased you were happy with our service through InPost and thank you so much for taking the time to review us!

Rated 5 out of 5 stars

Great service …

Great service I’ve had a few garments recently professionally cleaned and I would recommend.
Friendly staff too!

February 5, 2026
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Reply from Peters' Cleaners

Thank you so much for your recommendation and for taking the time to review us!

Rated 5 out of 5 stars

Best service

Friendly service and email alert to say ready for collection.

March 7, 2026
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Reply from Peters' Cleaners

Thank you so much for your review and lovely comments about our service.

Rated 5 out of 5 stars

Great friendly customer service

Great friendly customer service, kept up to date on dry cleaning and other products. Happy with dry cleaning competed

February 12, 2026
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Reply from Peters' Cleaners

Thank you for your review and for your great comments on our service and cleaning.

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