Petite Studio NYC Reviews 

68
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 39 reviews, reviewers overwhelmingly had a great experience with this company. Consumers often share that they finally found beautiful, high-quality apparel tailored specifically for petite frames, making it much easier to discover flattering clothes that elevate everyday outfits. Shoppers frequently praise the exceptional customer service, noting that staff members respond quickly and handle inquiries, exchanges, or price adjustments with remarkable helpfulness. Some reviewers were not happy with the return policy, mentioning unexpected final sale restrictions and complicated international shipping hurdles. A few people also noted that certain garments could feature fabrics that felt uncomfortable or items that fit differently than expected.

What people talk about most

Product

Users describe positive interactions with product, frequently praising the beautiful designs, high quality... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the fabrics are beautiful,... See more

Customer service

Customers expressed immense satisfaction with the stellar, helpful, and responsive support team. Reviewers... See more

Return policy

People report profound dissatisfaction with the return policy, expressing frustration over unexpected final... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful and well made pieces that grab the eye but also exude class. I've placed multiple orders including a few exchanges and returns (just due to the nature of online shopping!) and have never had... See more

Rated 5 out of 5 stars

I recently ordered a lovely coat (Carina in gray). The order arrived quickly, and I love the coat. I struggled before to get a coat that fit comfortably and didn't overwhelm my short frame. I am antic... See more

Rated 5 out of 5 stars

I am a petite woman, and it has been quite hard to find the right size for me when shopping for clothes. However, after encountering this brand, everything has changed. I love their pieces, and they a... See more

Rated 5 out of 5 stars

I love this company being a petite woman who has had SUCH a hard time finding things that fit and are flattering. They nail it every time and if there’s any issue, they are so helpful and responsive.... See more


Company details

  1. Women's Clothing Store

Written by the company

Petite Studio is the first indie clothing brand just for petite women. All of our collections are designed on real petite fit models. Our seasonal and staples collections feature petite basics such as trousers, blouses and sweaters, as well as trendy and chic petite dresses, coats and skirts. Established in 2016 and headquartered in the NYC area, Petite Studio is the first dedicated petite shop for petite fashion.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

68 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically takes over 1 month to reply

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4.3

All reviews

(68)

40 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely in love with Petite Studio!

Absolutely in love with Petite Studio!
The quality is outstanding – you can truly feel the care and craftsmanship in every piece. The cuts are impeccable, flattering, and thoughtfully designed for petite frames. I’m always impressed by the beautiful fabrics they use – everything feels luxurious yet effortless. What I love most is how their pieces strike the perfect balance between chic, minimalist, and subtly original. Petite Studio has become my go-to brand for timeless, elevated wardrobe staples. Highly recommend!

April 25, 2025
Unprompted review
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Reply from Petite Studio NYC

Hi Marjorie - Thank you so much for your positive feedback on the craftsmanship! As a small indie brand, our four person design team goes the extra length to ensure that these are garments that will last. Not like fast fashion junk. Thank you so much for recognizing this and sharing your experience. We are grateful for you!

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Rated 5 out of 5 stars

My favorite pieces in my closet are…

My favorite pieces in my closet are from Petite Studio. Pretty and well made. Always get compliments whenever I wear them. Recently had an issue with an order and customer service was very responsive. I’m on a budget and can’t order from them as often as I’d like, but I manage to get a couple of new pieces every year. I’m 5’1 and 127lbs, 34d and the xs and s fit great!

March 13, 2025
Unprompted review
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Reply from Petite Studio NYC

Hi Jennifer - Thank you so much for your kind words! We particularly appreciate your calling out the quality of our products and attention to detail. Our design team goes the extra length to ensure that the little details on all of our pieces stand out, and it is great to hear this getting noticed. Thank you for being an amazing customer!

Rated 5 out of 5 stars

Petite Studio NYC is stellar

Petite Studio NYC is stellar. I'm so thankful to have found this store. I purchased two jackets and two sweaters so far. The fit, quality and uniqueness are remarkable. I love how my purchases fit me perfectly. It is so nice not having to shorten my clothes anymore. I feel so pretty wearing my beautiful clothes from Petite Studio NYC.

February 1, 2025
Unprompted review
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Reply from Petite Studio NYC

Thank you so much for the wonderful feedback Daniela! We are here if you need anything :)

Rated 5 out of 5 stars

Stylish and high quality!

Stylish and high quality!

I am very pleased with my buying experience with Petite Studio. Their customer services team is very friendly and helpful. The quality of the clothing is great and suites petite so much! Always love their styles.

January 8, 2025
Unprompted review
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Reply from Petite Studio NYC

Thank you Nana! It brings us joy to know that amazing customers like you appreciate the quality details in our collections :)

Rated 5 out of 5 stars

I'm a curvy petite and glad I found a…

I'm a curvy petite and glad I found a brand that actually fit.

I'm 5'3" and curvier. Shopping as petite is already a struggle—more so because I have a bustier frame. Whenever I purchase cropped-style tops, they always hit the weirdest places. Plus, most of my trousers end up having dirty and shabby hem because they are oversized for me.

Finding Petite Studio is such a blessing! They design clothes truly and specifically for petites - even for curvier petites like me! I felt good with the trousers I bought. The best part was the Diane Cardigan that falls right at the edge of my shoulder and has enough room for my bust (which rarely happens for me). Plus, the quality of the fabrics and their hand/touch doesn't feel RTW at all.

I also just want to mention how Rebecca from support helped me find the right size for me. I normally go with size S but she suggested going one size bigger since I have a bigger front - and it did not disappoint.

December 6, 2024
Unprompted review
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Reply from Petite Studio NYC

Hi Gwen - thank you so much for your kind words! It means the world to us that our clothing helps you unlock the best version of yourself :) Thank you for your positivity and for being an amazing customer!

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Rated 5 out of 5 stars

Best Shop for Petite Ladies

I couldn't be happier with my experience! The quality of the clothing is absolutely stunning, and everything is well-made. Plus they have the best customer service too! I ordered a couple of items from them and everything fits perfectly. Always looking forward to their next collection!

December 2, 2024
Unprompted review
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Reply from Petite Studio NYC

Thank you so much for the kind words! We particularly appreciate your call out regarding our customer service :) Our Customer Service Team (Nena, Cherry, and Rebecca) reviews these and it makes our day to hear we gave you a good experience.

Rated 4 out of 5 stars

Very nice clothing brand

Petite Studio is my go to shop!
I have discovered them by chance and was pleasantly surprised by their designs, being petite.
I especially like their fall/winter collections, while spring/summer is more hit and miss for me.

Regarding the prices, I find them a bit high. The quality seems to be good, but at the time I started shopping there, there was quite a few items made with synthetic fabrics, which to me is not worth the price.
This is a feedback that they took into account and they are now using more natural fabrics in their designs, which I really appreciate.
I wished though that they didn't use only fake leather for their leather goods as to me real leather is more durable and breathable.

Fit wise, it is generally working well for me, but I would recommend asking customer support: as I am a bit between two sizes, for dresses I need to size down for example. Having more reviews on the fit or even a clearer suggestion of sizing would be appreciated (i.e. this item runs big, etc.).

One last thing regarding contact of customer support: every time I contact them and they reply, I have then to send a new email. If I reply to their replies, it doesn't seem to go through for some reason. Not sure if this was sorted since then.

August 16, 2024
Unprompted review
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Reply from Petite Studio NYC

Thank you so much for your detailed review Lolo! Regarding our fabrics, we are glad to report that in our current and upcoming collections we are incorporating more organic fabrics as per your and other customer feedback.

Thanks so much for being a great customer and helping us improve with your feedback!

Rated 5 out of 5 stars

The best store for Petite Women

Finding this store and purchasing items that are truly made for petite women has been amazing. Instead of paying for alterations, even from stores that sell “petites”, these clothing items are accurately sized. The items have unique features for adjustments, if needed. Clothes are stylish and the price range is as expected for these designs. The design of these clothes can’t be compared to any other fashion designs for petite women. Take a chance and order from the store or the Insta site. Return policy is friendly and the store personnel have always worked with me if there are any issues.

October 5, 2024
Unprompted review
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Reply from Petite Studio NYC

Thanks so much for your thoughtful review Karen! The struggle for us petites to find great clothing is real and we're glad our lines have been a good fit!

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Rated 3 out of 5 stars

I didn't have the greatest experience…

I didn't have the greatest experience with this brand.

They have an unusual return policy which caught me (and I assume many others) off guard, and I ended up having to choose a store credit when I would have preferred to receive a full refund for items. In their defense: The brand was clear about their return policies, but I had just misunderstood them; they also were lenient by offering the store credit vs. making me keep the clothes that didn't fit even though I had missed my return window.

The quality also isn't that great for the price of the items. It's hard to find clothes made of natural fibers on their site, and the ones that are, such as the white poplin shirt or floral head scarf, just feel cheap to me, especially for the unrealistically high prices.

Finally, the sizing seems off. The sizes were comparable to non-petite sizes from other brands.

I'm still not happy with the two items I did end up keeping after a series of exchanges, but like I said, the brand was at least helpful in giving a store credit vs. making me keep the original clothes that didn't fit.

July 4, 2024
Unprompted review
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Reply from Petite Studio NYC

Hi Krista,

Thank you very much for your honest feedback. We completely understand your frustration about buying discounted items on Final Sale when the fit is not perfect. That is why we try to do our best to find a solution that works while at the same time respecting our policy.

We hope you can find something you love with your store credit. If there is anything else we can do to help your experience please do not hesitate to let us know.

All the best,
Team Petite

Rated 5 out of 5 stars

My go-to Petite Clothing Shop!

My go to Petite Clothing Shop! I've been shopping with Petite Studio since their store in SoHo in 2019! I can still confidently say I get the same customer service experience online. :) I love each and every collection and love watching the evolution of designs over the years. I still have coats I bought from my first visit that are in amazing condition and get compliments on them every season. I wish they had an in person location again... hopefully soon. To the team at Petite Studio, keep up the good work! :)

October 1, 2024
Unprompted review
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Reply from Petite Studio NYC

Hi Chrissy - thank you so much for the lovely review! We're thrilled to hear you have been shopping with us for so many years.

Thanks for being an amazing customer :)

All the best,
Team Petite

Rated 5 out of 5 stars

Beautiful and perfect for the petite woman

The clothes were beautiful and fit perfectly. I am a 5'0" 115 pound petite women with 34D chest. Difficult to find clothes that fit let alone look nice. I took a chance on Petite Studio NYC and was very happy with all my purchases. I took medium in most of the "form fitting" outfits and small in the looser clothing. Wonderful new outfits.

July 24, 2024
Unprompted review
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Reply from Petite Studio NYC

Thanks Ellen! So glad to hear you liked your order and it was a great fit!

Rated 5 out of 5 stars

Perfect dress!

Dress was beautiful! I originally had planned to wear the dress on my anniversary but it was delayed due to weather, which is understandable. I live on the west coast and the company is based out in the east coast so it took a couple of more days than expected. Either way, the dress fit perfect! I’m 5’2, 129 pounds and I ordered a medium. Had so many compliments on the dress. I’m petite so it’s hard to find the perfect dress and this was the perfect one!

March 24, 2024
Unprompted review
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Reply from Petite Studio NYC

We're so glad it was a perfect fit! All our dresses are designed on real petite fit models so perfect fit is what we strive for :)

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Rated 1 out of 5 stars

Problem with refund

I bought a couple of final-sale clothes and one sweater which was not a final sale. When I requested a return, they sent me a label and told me I was going to receive $86.4 for a refund. I sent the clothes out and didn't get any message from them, you couldn't even find any return status on their website. I contacted customer service, and they told me the item I returned was not refundable, but they were going to give me an exception and process a store credit refund instead. I refused to take the store credit because they didn't tell me the item was not returnable when I bought it, nor did I request for the return. I was not willing to give this company any money. I told them I would ask my credit card company to start an investigation into this purchase. Finally, they told me they would send me a refund, but took out a $8 fee.
Products are good, but not a customer-friendly company.

February 9, 2024
Unprompted review
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Reply from Petite Studio NYC

Hi Candy,

We're sorry to hear that your experience with us was not up to your expectation. As you mentioned, the items that you purchased were on Final Sale at the time that you purchased them. This was clearly displayed on the Product page in red next to the "Add to Cart" button, and the Final Sale policy is explained our Shipping & Returns page as well as throughout the website.

In our email to you on February 9th, we explained that your item was a Final Sale item and thus it could not be refunded for a cash refund. The store credit that we offered you was a one-time courtesy.

Again we are sorry that your experience with us was not up to your standard. If you do decide to shop with us in the future, we recommend purchasing only non-Final Sale items (full price items). These items are priced higher but include our full refund and exchange policy.

Best,
Team Petite

Rated 1 out of 5 stars

It is a scam

It is a scam. They didn't inform you there will be customs if ship it outside of US and dare to charge you 50dollar for logistic and re-stocking. It has no shame.

August 24, 2023
Unprompted review
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Reply from Petite Studio NYC

Hello Xincen,

We're sorry to hear that your experience with us was not up to your expectation. For customers outside of the US, we are now offering duty and tax prepayment so that all duties are paid at checkout. Thus no taxes duties will should be incurred upon delivery.

Best,
Team Petite

Rated 1 out of 5 stars

Lost or stolen package? You're on your own

People should be wary of buying from them in the event you don't get your order. Unfortunately never got two pairs of pants, reached out to CS and they wouldn't do anything about it besides offer a $10 off code (only by taking a survey?). I don't think I'll shop here again, a shame since I discovered them on instagram and they have nice clothing. The customer service is too poor and the clothing cannot compensate for it. In the end, I didn't even bother charging back (which I would have won with the police report) I was eager to have them file a missing mail search/missing claims with the post office, but they never bothered to help. The service abruptly ends the minute they ship your package. $200 for Petite Studio is a quick buck and rip off. Maybe the onus is on the company to find a reputable carrier that won't just throw a package right by the side of the road for all the thieves! I'll stick to tailoring my long Zara pants.

August 28, 2022
Unprompted review
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Reply from Petite Studio NYC

Hello Grace,

We're sorry to hear that your experience with us was not up to your expectation. I just took a look at our email exchange with you and I see that a complimentary replacement package was sent to you on August 26th 2022. Based on this email exchange it seems that you received the replacement package without issue.

I would note that your Trustpilot reviews show that you have given similar one star reviews to many different clothing brands. In fairness, I wonder if your expectation is unrealistic for shopping for clothing online.

Best,
Team Petite

Rated 1 out of 5 stars

Not a customer-first, high-quality brand.

I had been excited to find a seemingly responsible brand that focuses on petite clothing, but very disappointed by a recent customer service experience.

I had returned an order that was intended to be a birthday gift to myself that didn't work out (the bust fit was odd/material wasn't high quality), and ordered another dress. Unfortunately the fit also did not work, but I left the country the next day and by the time I returned, the return window had closed. I was hoping for leniency given that this was my first experience with the company and the timing of my trip, but no dice.

I like the styles that are offered and was lured by the fact that they say the clothes are responsibly made, but would caution against ordering from them because of fit/poor quality issues and the fact that they aren't customer-first at all. Wish I read other reviews first before wasting money on an expensive dress that doesn't fit.

July 16, 2022
Unprompted review
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Rated 4 out of 5 stars

Got a dress from them

Got a dress from them. I love the quality of the fabric and it has a nice shape. I’m 5’1” 110 and got a size small. It was nice but could be looser. Overall I am happy and will be purchasing more clothing from this seller in the future!

February 15, 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful Styles & Clothes

The clothing appears to be great quality, I love that they emailed care instructions for them, packaging was nice and shipping was relatively quick. It's expensive, but I would definitely say that the quality is worth it. If you're against "fast fashion" then this is a good place to support. I will definitely buy from them again.

September 2, 2020
Unprompted review
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