Warning: Do not order from this shop! We are suppliers for this company, and we have had nothing but trouble with them. Since November, they have failed to pay any invoices for the goods we s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
No news from my order 49921 since 27/12/24. Today is 13/01/25 and still no response from their customer service by email. Website and phones are disconnected. This is probably a scam.
I’m visiting my German family from my husband so only stay 2 weeks here. The petit seal team help me to make sure all the items I bought will arrive on time so I can bring them back to Taiwan for... See more
Company replied
Company charged credit card/took money, but did not deliver what was ordered. Customer service is terrible and takes over 2 weeks to respond to every contact/email sent. Been 2 months and still refuse... See more
Company details
Written by the company
PetitSeal.com: Nachhaltige Schätze für kleine Entdecker Wir bei PetitSeal sind stolz darauf, eine sorgfältig ausgewählte Kollektion nachhaltiger, hochwertiger und sicherer Produkte für Babys und Kinder anzubieten. Von Spielzeug, das die Fantasie beflügelt, bis hin zu sanfter Bio-Kleidung und praktischem Zubehör - wir begleiten Sie und Ihre kleinen Entdecker auf ihrer Reise.
Contact info
Hammerweg 23, 5201 kc, Echt, Netherlands
- +31475788479
- support@petitseal.com
- petitseal.com
1.9
Poor
313 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My son loves it!
Amazing product, fast shipping, my son loves it!
Their customer support was also very helpful in answering our questions.
Recommend!
April 21, 2024
Unprompted review
Reply from Petit Seal
Thank you for your wonderful review! We're delighted to hear that your son loves the product and that you were satisfied with the shipping speed and our customer support. We appreciate your recommendation and look forward to serving you again soon!
Advertisement
Good experience and service
January 28, 2024
Reply from Petit Seal
Wow, your enthusiasm truly lights up our hearts! 💖 We're so glad to hear you've had an amazing experience with us. Your happiness is the very reason we put so much love and effort into our work. Thank you for your wonderful feedback; it means the world to us. We're here to make every moment special for you, and knowing we've succeeded brings us immense joy. Here's to creating more happy memories together! 🌈 - Warm Wishes, The Petit Seal Family
I should probably have listened to the…
I should probably have listened to the bad reviews.
Made an order Saturday 9/12 and have not recieved an Update or the order. But the money was taken as soon as I hit “pay” 🫠
This is not okay.
No responses to mails or whatapp.
I will make my bank take back the payment today if no answer from the site, not sad about that, mostly sad because I really wanted the hat i “bought”..
Order #42370.
December 9, 2023
Advertisement
BE CAREFUL !!!
BE CAREFUL !! This is a dishonest site with the worst customer service. I made an order that I never received, they lied to me for weeks making me believe that the item was sent when it was fake, they don't want to refund me, they are real thieves and liars !! SHAME ON YOU !! Your response that you don't know me is simply pathetic, my order number is #41794, the person I contacted by email is Rebeka, no one who did not solve my problem in any way and only lie to me. You just scared about my review. You erase my review on your instagram account, pathetic too. Don’t worry i just send the proof of my order to the Trustpilot website ✌️
November 29, 2023
Outrageus
Outrageus! They cancelled my order and they said it was me! There was à really interesting price, i bought the article and now it seems they are not agree, not my fault Petit Seal! I Still want my order we passed à deal!!!
November 20, 2023
Our play set is beautiful! It was so worth the wait! Please be kind and patient.
Our play set is beautiful! It was so worth the wait! Please be kind and patient. They are a start up and are trying. I work with granite and have had orders stuck in customs for 6 months and there's nothing I can do. This is not a scam company. We will be ordering Monkey Bars in a few months. I would absolutely recommend them but you have to be patient.
August 4, 2023
Reply from Petit Seal
Hello! Wow, we can't express how much we appreciate your empathy and patience! 😊 It's fantastic to hear that the play set has brought joy to your space. Your insight as someone familiar with shipping delays is incredibly comforting. We're excited for your upcoming Monkey Bars order and deeply grateful for your support and understanding!
I ordered 2 products from this company…
I ordered 2 products from this company for more than 10 days ago and haven't received any e-mail since then about my order. It doesn't look like they send it yet. I tried to contact them via mail, chat and sending question via website but didn't get any answer yet. I hope some information soon, because for now this feels like a scam.
June 16, 2023
Advertisement
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.