I had an outstanding experience with Farid at Petkey. His level of customer service was truly phenomenal from start to finish. He was incredibly responsive, compassionate, and genuinely invested i... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We had a great experience working with this pet microchip company. Blair took the time to understand our shelter’s needs and provided us with a simple, affordable solution for registering all of our p... See more
Company replied
This company is a scam!! Looks like y'all are just copying Pet link but not providing the microchip service at the vet. I was directed to your site when I was trying to register my Pet link tag and yo... See more
Company replied
Great customer service! I spoke with Iris who was so polite and kind - very helpful. I had tons of questions and she was patient with me and seemed genuinely happy to help! I really appreciate good se... See more
Company replied
Company details
Written by the company
Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Contact info
28525 Beck Rd Suite 123, 48393, Wixom, United States
- 866-699-3463
- info@petkey.org
- petkey.org
4.2
Great
6K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertisement
They got the information out quickly…
They got the information out quickly and kept in touch until my fog was home safe.
March 13, 2022
Not happy I purchased microchip at vet…
Not happy I purchased microchip at vet office then have to pay to have information stored and have it work as should. Have another brand and paid at vet then nothing just inter my information. Have contacted vet and if that don't offer another brand I will go elsewhere. Have another dog to get done.
March 13, 2022
Reply from Petkey
We are sorry for any confusion your vet may have caused. We will reach out to you to make sure you can get the second pet registered correctly.
My rescue Benji came with Petkey…
My rescue Benji came with Petkey microchip, I just had to pay to activate it. I really can't review it as Benji hasn't been list and I hope we never need to use it. I did buy a name/info tag for his collar and his harness, so people could call if he's found without having to scan a chip.
March 13, 2022
Advertisement
Hidden fees,be aware
Better orice in other places,not obligacion on merbership to registre your dog,thats a nasty way to talle your monet,i país 50 dollars in colonial hospital in fort Myers,plus another 20 with You guys,a total rip off.
March 12, 2022
Reply from Petkey
We apologize if your vet did not inform you that there would be a separate fee as we do not receive any of the money the vet charges to implant the microchip.
It was an amazing and easy website to…
It was an amazing and easy website to use, thank you for keeping my dog safe.
March 12, 2022
Thanks
Recently got our 1 year old, you made it easy for me to update her information. Thank you.
March 11, 2022
the call went very smooth and the…
the call went very smooth and the operator explained things very nice.
March 11, 2022
Advertisement
I have not received any acknowledgement…
I have not received any acknowledgement from this company after paying $45 for life subscription
March 11, 2022
Easy to update.
March 11, 2022
I adopted a cat who had been "chipped"
I adopted a cat who had been "chipped". I found the process of changing the information simple and easy to accomplish.
March 11, 2022
It was quick and easy to register my pet
It was quick and easy to register my pets chip information. I have also received notifications when pets in my area are lost or missing. Very helpful to know they are watching out for the safety of our furry family members.
March 11, 2022
Advertisement
Lily's chip
It was so easy to register Lily's chip number. I was given options as to what I wanted to pay for now. The price is worth it if she gets outside and is found and her chip read. I will always have my pets chipped and will use this service.
March 10, 2022
No hassle application
No hassle application. Reasonably priced and gives great peace of mind
March 10, 2022
Advertisement
Very impressed with this company
Very impressed with this company! They don’t constantly charge for their excellent service which is greatly appreciated. Pet I’d tag looks great! 100% satisfied
March 10, 2022
Wonder experience
March 9, 2022
Before getting the microchip we paid…
Before getting the microchip we paid for it to be installed and we're never told about having to pay another fee on top of that.
March 9, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.