Pet Printed Reviews 8,863

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting the impressive artwork and the use of thick, high-quality materials. Many people are delighted with their purchases, finding them to be unique, fun, and perfect for gifts, often exceeding their expectations. The delivery service is frequently described as fast and efficient, with many orders arriving sooner than anticipated and well-packaged. However, some customers were not happy with their orders, citing issues such as damaged items upon arrival or incorrect personalization. A few other people also felt that the quality of some products, particularly prints on certain items like socks, was poor and did not resemble the original images. There were also occasional concerns regarding order tracking and delivery times, with some reviewers experiencing delays or receiving contradictory information about their shipments.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many customers are delighted with their... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are delighted with the excellent quality of... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers found the ordering process easy... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting speedy delivery and... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers found the website easy to use,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is an excellent company where you can get specialised items created especially for your pet. My friend lost her dog late last year and since then she has adopted another one. I purchased a dog pl... See more

Rated 5 out of 5 stars

Thankyou so much,We have just received our beautiful portrait of our beloved pet Bilbo who we sadly had to say goodbye to 3 weeks ago.We are absolutely delighted with our portrait.

Rated 5 out of 5 stars

The picture they did for us of our beloved cat, now no longer with us, was absolutely amazing, we love it. You really need to try this company you will not be disappointed. Shipping and correspondence... See more

Rated 5 out of 5 stars

When I ordered this poster print I have to be honest I wasn’t hopeful that it would look as good as advertised but it really was. The quality is amazing on really thick photographic paper and the artw... See more


Company details

  1. Animals & Pets

Written by the company

Pet Printed steht für einzigartige Haustier Geschenke mit viel Liebe fürs Detail. Wir konnten mit unseren Produkten bereits tausenden Haustier Liebhabern eine Freude bereiten. Alle Produkte werden in Deutschland produziert.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

9K reviews

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Replied to 83% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Great idea for a present

Ordered an A3 dog print for the pretend magazine cover ‘Dogue’
Great that it can be a photo of your own dog.
It arrived promptly and I was very pleased with the quality of the photo enlargement.
It is delivered in a tube and on arrival fitted my own standard size A3 frame perfectly.
I would recommend and I would also order again.

December 22, 2025
Unprompted review
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Rated 5 out of 5 stars

Key Rig present

Easy to arrange a key ring. Sent in a .jpeg of our cat for a small Christmas present for the wife. Easy to follow the procedure, select colour etc. Nice key ring arrived a few days later. Wife delighted on Christmas Day.

December 25, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely prints of Willow

I ordered the prints of our lovely five year-old little dog willow to add a bit of fun to our downstairs loo ,
They came well before Christmas as they were a funny gift for my wife , and camewell packed in cardboard tube ,
The quality is excellent even though I took the photos from my iPhone 17 pro.

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered two Christmas gifts from Pet…

I ordered two Christmas gifts from Pet Printed. I bought the heartbeat hoodie for my husband. He wears it a lot, which means he likes it very much. The second purchase was a personalized pet blanket. I liked the heavyweight and pretty blanket but noticed there was flaw in the material. When I contacted Customer Service, they said they would produce another one. True to their word, I got another blanket a few days ago. It looks perfect and I am excited to give it to my daughter-in-law. I would order from Pet Printed again.

December 3, 2025
Unprompted review
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Rated 3 out of 5 stars

Great mug. Poster size not as described

Ordered a mug and a poster. The mug arrived a couple of days later and is very nice. No poster though, so followed up with customer service, who were very responsive. 2 days later the poster arrived on a 48hr tracked service, so I presume they sent it again. Nice poster with good printing and colours. However, it didn't fit a 10x8 frame and mount. When measured, it was 10x7.8" - not 10 x 8 as advertised. Informed customer services and they were again very responsive. They apologised for what they called a manufacturing error, and said they would send a replacement. Over a week later it still hadn't arrived. Followed up and they said it had been despatched over a week before. 2 days later a poster arrived on a 48hr tracked service. It was exactly the same - 10x7.8". Requested that they provide a 10 x 8 print, or if they are unable to then please refund, as it isn't as advertised. This time, they said it was within acceptable tolerances, and was not a manufacturing fault. So a mixed experience. The mug was very nice. Customer Services were responsive. But ultimately if you are advertising a 10 x 8 print then it needs to be 10 x 8. Update: they have now refunded me for the poster. I would recommend them for the mugs. The poster is nice quality if you don't mind it not being exactly 8" wide.

December 17, 2025
Unprompted review
Pet Printed logo

Reply from Pet Printed

Dear Denise,
Thank you for taking the time to share such a detailed review.

We’re genuinely pleased to hear that you were happy with the mug and that our customer service team was responsive throughout your order. We’re also glad we were able to resolve the issue by issuing a refund for the poster.

That said, we fully understand your frustration regarding the poster dimensions. While the print quality met expectations, we acknowledge that advertising a 10 × 8 print creates a clear expectation, and we’re sorry for the inconsistency in how this was handled during your interactions with us. Your feedback highlights an area where we need to be clearer and more consistent, and we’re using it to review both our product specifications and internal processes.

We appreciate your fair and balanced comments and your recommendation of our mugs. Thank you again for your patience and for helping us improve.

Rated 5 out of 5 stars

Better than it looked online

The t shirt arrived within the promised time frame. Very good quality garment,the printing is excellent and was very popular with all of my Christmas guests.
My son absolutely loved it and it was so very unique to be able to have both dogs names and best illustration

December 19, 2025
Unprompted review
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Rated 5 out of 5 stars

Quick delivery

Quick delivery. The mug looks great, the picture printed well in good quality. Nanny loved it!

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Very Satisfied with my Sweatshirt purchase

Ordered a hooded sweat shirt as a gift for my wife. I had a beautiful photo of our two beautiful Golden Doodles. The quality of the product, including the photo was everything I hoped for. My order was received in a reasonable amount of time for Christmas. Would highly recommend this company.

December 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Super cute!

The pictures were so cute, exactly as promised! The pictures arrived earlier than stated and I was advised of tracking constantly. I had a question after placing my order and sent an email and they responded immediately! Great company to work with and I will from them again.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Looking for a unique gift to bring in your pets and add lots of laughter - look no further - You Have Found It At Pet Printed!

We have lots of pictures of the family, and was looking for something unique to enable me to include our puppy. As soon as we saw Pet Printed on Facebook I knew this was the gift to achieve my goal.

When my children unwrapped this from under the Christmas Tree it had them in stitches with laughter. My dog Willow albeit was a little embarrassed :-p It was great fun!

What a clever idea!

Great product, great service and fast delivery. Thank you for your service.

December 25, 2025
Unprompted review
Rated 5 out of 5 stars

Stocking filler for Christmas

I bought my wife a mug as we recently rescued a miniature dachshund Belle, Belle loves my wife so I bought a mug as a stocking filler. My wife had tears in her eyes. Great product and a great service. I wouldn't hesitate to buy again. 5 star

December 25, 2025
Unprompted review
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Rated 3 out of 5 stars

They spelt fur with two r's - furr 🤦🏻‍♀️

Received a mug from my partner. The word fur was spelt furr. Blamed my partner even though this was not part of the personalisation so he could not change this when ordering and it wasn't showing on the order anyway.
Edited to add that after a few emails they admitted fault and sent a replacement with the correct spelling.

December 25, 2025
Unprompted review
Pet Printed logo

Reply from Pet Printed

Dear Lindsey,

Thank you for taking the time to update your review.

We sincerely apologise for the initial misunderstanding while handling your case and for the frustration this caused. We appreciate your patience while the matter was reviewed. Once the issue was clarified, we were glad to correct the error and arrange a replacement.

We are pleased to hear that the replacement mug with the correct spelling was well received. Your feedback helps us improve both our products and our customer service, and we regret the inconvenience caused along the way.

Rated 1 out of 5 stars

Saw a Facebook ad on 13 Dec advertising…

Saw a Facebook ad on 13 Dec advertising Christmas gifts and ordered a pair of £20 socks. Never arrived. Not even dispatched by Christmas. Commented on the Facebook ad to warn others - deleted twice. Avoid!

December 13, 2025
Unprompted review
Pet Printed logo

Reply from Pet Printed

Dear Hayley, Thank you for taking the time to share your feedback. We are very sorry to hear about your experience and understand how disappointing it must have been, especially as this was intended as a Christmas gift.

However, we would like to clarify a few points. According to our records, your order was produced and delivered within the delivery timeframes stated on our website at the time of purchase. While we completely understand that receiving your parcel after Christmas is frustrating, the delivery did fall within the estimated timelines we communicate to customers.

We also note that we did not receive any direct message or email from you via our customer support channels. While we appreciate that you left a comment on Facebook, unfortunately, this does not allow us to identify your order or access your details, and therefore we are unable to assist in resolving any issue that way. For this reason, we always recommend contacting our customer service team directly so we can provide proper support.

Following your review, we have reached out to you directly in order to assist further and ensure everything has been received as expected.

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