Absolutely fantastic quality and outstanding customer service! We ordered both a pet food mat and a doormat, and we couldn’t be happier with them. Our dog absolutely loves her mat and already... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Very easy to order and always arrives super quick, I have several floor runners and they wash well and really help my senior dog from slipping on hard wood floors. Just recently purchased the sofa cov... See more
Company replied
This company is so good to do business with. I ordered a large rug. Arrived quickly. Exactly as described only better quality. Unfortunately I ordered wrong size. The accepted my return and refu... See more
Company replied
The products are good quality, we have the Victorian tile style rug x2. There were delivered later than initially hoped (we pre-ordered) but Pet Rebellion kept us fully up to date & in the end they w... See more
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Company details
Written by the company
Practical pet rugs and mats for the home and car
Contact info
Pet Rebellion Ltd, Unit 19b, SN9 6NL, PEWSEY, United Kingdom
- 07540767176
- tommy@petrebellion.co.uk
- petrebellion.co.uk
4.8
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Amazing company.
Amazing company.. had to contact customer service & they were so helpful and understanding & solved the problem immediately.
I have ordered quite a few items now & all of them such good quality and value for money..
I would definitely recommend them.
January 17, 2025
Unprompted review
Reply from Pet Rebellion
Thank you Sandra =)
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Good experience
Loved the products we recieved, good service, delivered as expected, well packaged. All round good experience. I would buy from here again.
January 6, 2025
Unprompted review
Reply from Pet Rebellion
Thank you =)
Another great experience
Great products, excellent value and dispatched promptly. Highly recommended.
This was my second order for another sofa protector (because the 1st was so good) and some non-slip matting (which is actually non slip, amazing).
Also, prompt response to an email to correct my address, putting my mind to rest!
January 12, 2025
Unprompted review
Reply from Pet Rebellion
Thank you Ruth =)
Prompt delivery, great products
The machine washable sofa cover and dog-walker's coat will add warmth and practicality to bringing up a rapidly growing pup. Love them!
January 16, 2025
Unprompted review
Reply from Pet Rebellion
Thank you =)
Brilliant rug less floor cleaning!
I purchased a big paws rug as I have two little dogs who seem to make a lot of mess coming in and out. The service was prompt and the ordering easy.
The rug is amazing! no more muddy paw prints which has meant less steaming of the floor, win!
January 14, 2025
Unprompted review
Reply from Pet Rebellion
Thank you Jennifer =)
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Ordered a dog Matt for back door…
Ordered a dog Matt for back door entrance. It arrived, is as described. Good price in the sale.
January 10, 2025
Unprompted review
Reply from Pet Rebellion
Thank you =)
Great quality product
Great quality product. Already had one of the sofa mats and bought 2 more in the sale. Well worth the money. Definitely recommend.
January 9, 2025
Unprompted review
Reply from Pet Rebellion
Thank you =)
Still waiting for my order!!!
January 8, 2025
Unprompted review
Reply from Pet Rebellion
Hi Sara,
Sorry for the delay.
You ordered on a bank holiday (1st January) And we have dispatched this within 3 working days. I have checked the tracking and the parcel is with the courier. On the notes it does mention the bad weather and that they are trying to get the parcel to you. Please bare with us as we are very busy this time of year and we are only a small team.
We do have a phone number on our website and happy to take a call if you have any other concerns.
Amazing customer service
Amazing customer service. Had a minor problem with an item and this was sorted immediately. Cannot fault their customer service. Tommy was amazing.
Bought rear car seat cover which works perfectly for our two dogs, kids love it too! Excellent quality. Would def recommend. Thank you ☺️
January 2, 2025
Unprompted review
Reply from Pet Rebellion
Thank you Lian =)
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Write a review before order received
Immediate response to questions.
December 30, 2024
Unprompted review
Reply from Pet Rebellion
Hi Paul,
I have just tried calling you.
We closed for Christmas from the 20th of December and did put a notice on our website that all orders after the 16th of December would be delivered in the New Year.
Good value
Brilliant products, love these rugs so easy to clean and my dog loves the one we have by the fire to relax on .
December 11, 2024
Unprompted review
Reply from Pet Rebellion
Thank you =)
Fast efficient great Company service plus top quality…
Fast efficient service plus top quality products
December 15, 2024
Unprompted review
Reply from Pet Rebellion
Thank you =)
Great Christmas present 🎁
I ordered to bags for Christmas gifts. They are amazing quality and value. Highly recommend this product and I will definitely be ordering from you again.
December 12, 2024
Unprompted review
Reply from Pet Rebellion
Thank you Eleanor =)
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Good value products delivered quickly
December 11, 2024
Unprompted review
Reply from Pet Rebellion
Thanks Rachael =)
Quality goods at great prices
Great Company that provides quality goods, delivered promptly and without fuss. Have wanted one of these "robes" for a while but couldn't justify the cost of others on the market, thrilled to see this one and at a Fantastic price. Thank you!
December 5, 2024
Unprompted review
Reply from Pet Rebellion
Thank you Clare =)
Everything from ordering to delivery…
Everything from ordering to delivery went so smooth.
Not the first time I’ve used this company and find them very reliable.
Wouldn’t hesitate to use them over and over again
December 4, 2024
Unprompted review
Reply from Pet Rebellion
Thanks Robert =)
Easy to order
Easy to order, great price and excellent product. Delivery was quick too
December 2, 2024
Unprompted review
Reply from Pet Rebellion
Thank you =)
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Buy elsewhere...
Placed an order for a mat in October. No updates from Pet Rebellion. Had to chase them several times, and eventually they responded with some story of shipping issues 🤔. Told item would arrive mid November! Parcel has literally just arrived this morning, 2nd December! So not quite mid November now 🤔?
Shocking customer service, and will definitely not be ordering from them again.
October 30, 2024
Unprompted review
Reply from Pet Rebellion
Hello Jacinta,
The order you placed was a pre order for delivery mid November. You placed the order on October 30th.
Myself (Tommy) and my colleague Lindsay emailed you back from your original email and we kept you informed there were a few slight delays.
Lindsay also apologised on a few occasions. Please see emails below -
Dear Jacinta
Thank you for your email, apologies you have had to contact us. We are tracking this shipment; it was due in port last week but was held due to the number of vessels arriving this time of year. It is landing tomorrow, and stock is expected to be with us here in Wiltshire Friday. As soon as we have the rugs, we are going to work on getting pre-orders cut and dispatched asap. Your order will be sent on a Next Day service (Mon-Fri) with DHL.
Apologies for this delay.
You should have any further queries, do come back to me.
Best wishes
Hi Jacinta
Thank you for your email, I am so sorry for the delay in coming back to you. Our power went out Sunday in the storm and the engineers have only just got it consistently running late yesterday evening. With our pre-orders we do our best to estimate dispatch dates rather than a definitive as we know things can be held up unfortunately.
I can confirm your parcel will be collected today via DHL and it’s on a next day service so will be with you tomorrow. I am very sorry for the delay, the power cut occurred at the busiest time for us with all the new stock arriving.
Best wishes
Have bought 3 rugs so far
Have bought 3 rugs so far. Great for muddy dogs and muddy boots. Most importantly are washable.
November 30, 2024
Unprompted review
Reply from Pet Rebellion
Thanks Marie =)
You’ve done it again Pet Rebellion
You’ve done it again Pet Rebellion! Lovely matching arm covers, beautifully finished and what a bargain!
November 27, 2024
Unprompted review
Reply from Pet Rebellion
Thank you =)
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