I am so disappointed with the customer…
I am so disappointed with the customer service. I ordered a cashmere sweater. I was not happy with the fit and simply wanted to return it. There was nothing wrong with the product. They requested a picture of the garment plus a video which I am unable to send. Their claim was EASY returns but this is ridiculous!! I am well within the timeframe for returns and find this to be a request that is beyond normal business practice!








