She was very kind to help solve the issue the only concern I have they charged again amount USD 8.10 = RS 2489.89 I believe this is unfair because I did not authorised my credit card company for exe... See more
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Am very happy to get your feed back as prompt as possible I didn't actually know anything about this website I thought it was Temu shopping site sorry for reporting as scam in future it will not hap... See more
I must have accidentally pressed the wrong button. Being 81 it's not impossible I really know nothing about what you do. Please accept my apologies for any inconvenience
Emily, from Escalation Team Management, turned this very frustrating situation into a pleasant surprise. She took care of my case very professionally and should get a raise, I feel very satisfied with... See more
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My issue is being handled
My issue is being handled
From Hellen nabawesi
Refund
Thank you so much trying to resolve the issue.Edith is very helpful in resolving issues.
Refund
That KAI was able to assist me with my cancelation and that I would be getting my refund
Refund/cancel
Fast responses. Don't like the way the sign ups to the site work but the customer service is good. Cancelled my account and refunded in 15 minutes
They reached out and came back to…
They reached out and came back to me,but i am still waiting for my refund.
Great support from Kai
A fraud company
A fraud company. They put you in a paid membership with no previous information. If you never notice this, you are going to pay a monthly membership that you don't know about.
UPDATE (06/26/2025): After several emails exchanged, full refund took place. The company asked to delete this review after the refund, but the honest thing to do is to update the public that the full refund took place, but to keep my reservations of the ethicality and transparency of their marketing strategy active.
I was very shocked when my account was…
I was very shocked when my account was deducted without prior notice.I am sure Claire will help me get my money back. She is excellent.
Emily
Emily, from Escalation Team Management, turned this very frustrating situation into a pleasant surprise. She took care of my case very professionally and should get a raise, I feel very satisfied with her work and the solution I was given.
Good Customer Support by KAI
Kevin is my hero!!
Kevin is my hero!!! After nearley 1 and a half year's of waiting he promise to refund me. Well done!!!
Helpful support
Daisy reached out to me and is…
Daisy reached out to me and is assisting me with the refund
Doris was quick eith her response and…
Doris was quick eith her response and made the refund quick 😀😀
Great and Big thanks. Hoping for my refund.
Great and thank you so much
They have replied to grant a refund and…
They have replied to grant a refund and responded to my emails.
Thank u emerald
This company is doing well by refunding…
This company is doing well by refunding to people like us who joined this by accident I'm so excited by the refund issue and all thanks to Edith keep up the good work
My experience was great with the help…
My experience was great with the help of Sara and also the company for having great services
Eugene is handling my case efficiently…
Eugene is handling my case efficiently and professionally. I'm very satisfied with the service received.
quick response to my inquiries
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