PF Money Service Limited Reviews 

214
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers deeply appreciate the professional, compassionate, and completely non-judgmental financial advice provided during exceptionally difficult and stressful personal situations. People frequently mention that the staff treats every individual with exceptional empathy, respect, and genuine personal care. Some reviewers were happy with the constant availability and continuous reassurance offered throughout the entire application journey. Consumers note that breaking down information clearly makes complex financial procedures much easier to understand and manage successfully. Reviewers highlight that having a dedicated and accessible guide removes a massive amount of daily worry and pressure from their shoulders.

What people talk about most

Staff

Customers had overwhelming appreciation for the staff, frequently highlighting exceptional guidance and... See more

Customer service

Users describe positive interactions with customer service, highlighting exceptional dedication, constant... See more

Service

Clients share profound satisfaction with the service, highlighting reliable, non-judgmental support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a fantastic company! Paul is just amazing, I cannot recommend him enough, is very thoughtful throughout and outstanding. He is always there to support you every step of the way. He is very empath... See more

Company replied

Rated 5 out of 5 stars

I absolutely agree with all the reviews I have read. Paul was supportive, understanding and sympathetic at a time when I felt pretty low. He provided fabulous financial advice and never appeared judg... See more

Company replied

Rated 5 out of 5 stars

I honestly can’t thank Paul enough! his help and guidance throughout the whole process has been first class! Paul was always clear and transparent about how the process worked, never judged my situati... See more

Company replied

Rated 5 out of 5 stars

Paul has been absolutely incredible. From first getting in touch with him, we were made to feel very comfortable. His support and advice is brilliant. There has not been a single moment where I've fel... See more

Company replied


Company details

  1. Credit Counseling Service

Written by the company

PF Money Service Ltd is here to help people all over the UK find the right way to handle financial consolidation. We pride ourselves on providing clear information in a friendly way that allows you to make your own informed decision. All advice is free & confidential call now on 01204937132.We look at all options and work on a non-advise business model.


Contact info

5.0

Excellent

TrustScore 5 out of 5

214 reviews

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5.0

All reviews

(214)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

I can’t thank enough Paul when I’m in my darkest moment he came to the rescue. His kind words helps me trust and assured there is a solution. Paul was all-knowing. He patiently helped me understand the process and guide me all the way. I can always reach out to him 24/7 and he replies instantly whenever I have questions. He’s so polite, sincere, and passionate. I highly, 100% recommend Paul for this journey. You are amazing Paul!

September 26, 2023
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Rated 5 out of 5 stars

Only the best!

I wanted to leave this review for Paul as I’d been in a very stressful and overwhelming place where it was hard to see any light at the end of the tunnel. He is so personable and approachable and genuinely goes out of his way to understand, listen and support you. Thank you from the bottom of my heart and for helping me change my life moving forward. It has been the best decision.

September 25, 2023
Unprompted review
Rated 5 out of 5 stars

Paul is brilliant

Paul is honest, knowledgeable, punctual and an all round great guy! Made me feel at ease and in good hands from start to finish! Anyone needing financial guidance and help should contact him! Highly recommended

September 21, 2023
Unprompted review
Rated 5 out of 5 stars

Paul is an amazing

Paul is an amazing, dedicated and passionate about his job. In my dark moments, straggling with debt, overwhelmed and insecure Paul was like a ray of light, so patient, calmed, supportive. Clearly explained all my options, guided me through all the process and also offered support after everything concluded. I would easily say that he treated me as a friend. And I'm very thankful for it. Whish everyone had working standards as high as he have.

August 15, 2023
Unprompted review
Rated 5 out of 5 stars

Paul has been nothing short of amazing…

Paul has been nothing short of amazing in explaining me my options and then getting me a solution to my debt. He speaks as a layman when explaining your options and makes sure you understand and you are entirely happy with all the options and ultimately, the outcome. A huge weight was lifted as soon as I spoke to Paul and he made the process so easy.
I would recommend PF Money Service Limited to anybody who is struggling

July 5, 2023
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Rated 5 out of 5 stars

I needed a miracle. I got Paul!

Being in debt is never easy. I was at a point where I couldn't see anyway out of the ever deepening hole I was in. I'd reached a point where I had borrowed more than I could comfortably pay back. I was down to one meal a day and felt really low. I'd tried to get consolidation loans to try and reduce my debts but my credit rating was basically screwed. I didnt know what to do. I was almost praying for a miracle to happen.

Out of nowhere I got a call offering me some debt management advice. Normally I'd have told the caller to get knotted. But there was something telling me that the friendly and honest voice on the other end of the phone genuinely wanted to help me.

I found out the voice belonged to a man by the name of Paul.

It turns out that Paul was the miracle I was hoping for.

Paul understood everything I was saying and spoke to me with a real empathy and I could tell that this wasn't just a sales angle. He wanted to help me get my life back.

Not just financially but MY LIFE! He was shocked to learn that I was working almost 100 hours of overtime each month just to get by.

Paul introduced me to an IVA. Although I had heard of an IVA I had not understanding of what it was.

Paul explained all the details to me ... the good and what he thought were the bad.

He asked me not to make a decision right away but to go away and think about things and get in touch with him if I wanted to go a head with it! Unbelievable this guy isn't pushing me to do the deal with him. I felt confident that this was the right thing for me.

Over the last two months Paul has walked me through the IVA process and from the first call to the latest one its clear that there is a real compassionate human element to the way he works.

This personal touch has made the whole process so easy to do.

Today my IVA was accepted and I am now in probably the best position I have been in a good number of years. I'm not going to get anyone knocking at the door now chasing payments. I can breath a huge sigh of relief.

Thanks to Paul and his out of the blue phone call I've got my life back and for the first time in a good long while I have the biggest smile on my face. Thank you Paul. You are an amazing man. The world needs people like you in it!

If you need to take that leap of faith then believe me, Paul will be there to catch you!

July 14, 2023
Unprompted review
PF Money Service Limited logo

Reply from PF Money Service Limited

Thank you for being so open and honest and we are so happy that things are now on the up for you. Your amazing feedback means a lot to us.

Rated 5 out of 5 stars

Paul is Ace

Paul is Ace
Been stressing for a long time. Let it build and build
Paul really put me at ease and talked through the options available to me
Honestly ln no way as hard or stressful as I thought be
In fact or was an absolute doddle
And has taken a load off
Gareth

August 31, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. Paul sorted out my financial difficulties swiftly and efficiently. I was kept upto date with the process of my IVA and mind mind kept at ease during a very stressful and difficult time. Paul deals with you on a human level and genuinely cares about his clients. I would highly recommend PF Money Service Ltd to anyone who is struggling with their finances

August 22, 2023
Unprompted review
Rated 5 out of 5 stars

Financial advice Guru

I contacted Paul when I was in a very difficult position on the financial issues, and looking for a lifeline, when I discussed my issues Paul first assured me all will be fine and said there is always solution for all problems and Paul was able to provide me with reliable and comprehensive information that has helped me a lot and sorted things out.

Paul is friendly and very helpful. He answered my question quickly and succinctly. He also gave me valuable advice beyond my question which was gratefully received. Everything was explained in layman’s terms and with reasons.

Highly recommend this very informative advisor who gave me a free spot on impartial advice. He also messaged me to say he always around to help if needed anytime..

I highly recommend him to sort your financial problems.

July 26, 2023
Unprompted review
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Rated 5 out of 5 stars

Who you gonna call? No, not them! Call Paul!

Just when I thought I had no options left, Paul came into my life! He was patient, empathetic, vastly knowledgeable, professional and able to understand my situation and explain everything to me in a way I could understand in order to make an informed choice and get my financial ducks in a row! I would definitely recommend Paul

June 27, 2023
Unprompted review
Rated 5 out of 5 stars

Needed help and go it

Easy to use, great advice on how to consolidate the mess I was in . Paul was very easy to talk to and helped me all the way.

June 10, 2023
Unprompted review
Rated 5 out of 5 stars

Paul was amazing

Paul was amazing, he has provided me with the best advice and has sorted out a really difficult situation I was in. He has also been there to help me along the way with any other financial issues and provides sound and friendly advice. Thank you so much, would really recommend using Paul

December 1, 2022
Unprompted review
Rated 5 out of 5 stars

Paul was absolutely fantastic from…

Paul was absolutely fantastic from start to finish of my IVA process, from listening at the very start to sorting out the niggles at the end. He kept me updated throughout and checked in on my well being regularly. I can honestly think of no faults. Thank you Paul

April 16, 2023
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Rated 5 out of 5 stars

Always on your side

Paul is an amazing person,he is very calm,explains everything in detail and gives you confidence in a time when you need it,and most important thing for me is that he is always on your side and gave me this feeling of trust.I highly recommend him to sort your financial problems.

April 4, 2023
Unprompted review
Rated 5 out of 5 stars

I was embarrassed an felt like no where…

I was embarrassed an felt like no where to go with my debt issues an ft judges an had nowhere to go an my monthly life was working to pay everyone an struggle with food heating etc . I stumbled upon Paul an within a day of on an off talking he made me realise what my options were . He never pressured in any way whatsoever an always said to message me when I had a think or to not rush into anything , his advice an his general caring nature made me feel that , it's nothing be ashamed of an reassured me that can have a good life while getting myself back to enjoying smaller things in life . He is knowledgeable , friendly an even when sorted my issue he even said always message me whatever issues u have , I just think u can't train or buy that into a person comes natural . Thankyou once again Paul for changing my future

February 21, 2023
Unprompted review
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Rated 5 out of 5 stars

Deserves more than 5-stars!! Paul is absolutely fantastic!!

Paul is absolutely fantastic!!! His service he provides is faultless and seamless!

I initially contacted Paul for some advice and it took me months to decide on what route to go down. Nothing was too much trouble for Paul, he went through all my options, reached out to me on a regular basis to see how I was doing. He genuinely cared about me and my well being.

I can never begin to thank Paul enough for his hard work and faultless experience he provided me. Nothing is ever too much trouble! It was causing my anxiety to escalate regarding my debt and it was keeping me awake. Paul was so understanding and supportive.

Thank you Paul for making a difference to my life, when quite frankly I lost all hope of a way forward.

January 26, 2023
Unprompted review
Rated 5 out of 5 stars

Paul is absolutely amazing

Paul is absolutely amazing, I honestly don't know where I would be without him and his advice. I was struggling so badly feeling anxious all the time about all the different payments I owed, and didn't know what I was going to do. I spoke to Paul and straight away he reassured me, offered the best advice and now I am in the best place I have ever been with my IVA and finances. He is there whenever you need him, and I can not recommend or thank him enough, he has changed my life.

January 19, 2023
Unprompted review

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