The bot itself is great in design, but is unfinished, and the support server is not setup to help the user. I joined the invite and accepted the server rules, but there is not one single channel that... See more
Company replied
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The owner, Bryan S sat in a VC call with me for 3 hours to help figure out a issue my website hosting was having. He shows through his dedication that he cares not only about his customers, but that t... See more
Company replied
I am very proud to say this server has the best staff team I’ve ever dealt with. I had a few questions regarding there Roleplay Enhancement Bot and they helped me with the uptmost professional. I woul... See more
Company replied
All of the workers over at Phantom is very amazing and fast responding. They are very professional, the community is amazing. Anyone who is looking for a good company to go to, Phantom Productions LLC... See more
Company replied
Company details
Written by the company
Phantom Productions LLC is an online good-selling/Hosting business. We sell anything gaming assets to Hosting!
Contact info
N/A, 66202, Mission, United States
- 7745252776
- support@phantom-productions.net
- phantom-productions.net
4.4
Excellent
26 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Great bot, some things the devs should consider & work on tho:
The bot itself is great in design, but is unfinished, and the support server is not setup to help the user. I joined the invite and accepted the server rules, but there is not one single channel that I can type in, not a single ticket that can be opened, and nowhere to actually receive support from. I love what this bot is capable of doing, and the potential this bot has, but if a feature is not finished then it should not be in the list of commands until it is. Like I went to use the duty command, but it said it wasn't setup, yet there is not config command for it. Even the bot set-up in the documentation isn't done yet. A finished product is the best product. beside that the bot is good.
June 10, 2025
Unprompted review
Reply from Phantom Productions LLC
Hi there, thank you for your detailed feedback and for giving our bot a try!
We truly appreciate your kind words about the bot’s design and potential — that means a lot to us. We're actively working on improving both the bot and the user experience.
We’re sorry to hear that your experience with the support server was frustrating. The issue you ran into is actually due to a missing step: users need to head over to the **#pick-your-roles** channel and react to gain access to the appropriate support sections. Once that’s done, you’ll be able to type in channels, open tickets, and get the help you need.
As for the unfinished commands and documentation — you're absolutely right. Some features are still being finalized, and we’re working hard to ensure they’re fully functional before being pushed live. Your suggestion to hide incomplete commands is valid and has been noted for future improvements.
We appreciate your patience as we continue to grow and polish the project. If you return and claim your roles in the support server, we’d be happy to assist you further and hear more of your suggestions directly!
Thank you again for your honest review.
— Phantom Productions Ownership Team
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Bryan and Dylan Phantom Owners helped…
Bryan and Dylan Phantom Owners helped me with my hosting, and explained everything to me in detail. Thank you
March 24, 2025
Unprompted review
They helped us really well when we was…
They helped us really well when we was struggling with the cad
February 11, 2025
Unprompted review
⭐AMAZING⭐SUPPORT
The owner, Bryan S sat in a VC call with me for 3 hours to help figure out a issue my website hosting was having. He shows through his dedication that he cares not only about his customers, but that they are provided a quality product. The company's moto is "Transparency, Honesty, Integrity, Quality" and they stand up to it.
December 30, 2024
Unprompted review
Reply from Phantom Productions LLC
Thank you so much for your kind words and for taking the time to share your experience! At Phantom Productions, our mission is to go above and beyond for our customers, and it means the world to hear that our dedication made a positive impact on your experience.
Helping you resolve the issue was my pleasure, and I’m thrilled that you were satisfied with the support provided. We truly value our customers and are committed to delivering both exceptional service and a quality product that you can rely on. Thank you for recognizing our core values—it’s feedback like yours that motivates us to keep improving and staying true to what we stand for.
If you ever need assistance again, don’t hesitate to reach out. We’re here for you! 😊
They were with me every step of the…
They were with me every step of the way. They helped me when I had issues. I recommend them 100/100.
November 14, 2024
Unprompted review
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This server has the best staff
I am very proud to say this server has the best staff team I’ve ever dealt with. I had a few questions regarding there Roleplay Enhancement Bot and they helped me with the uptmost professional. I would also like to point out one staff member in particular, Marco. E. From the start he showed amazing professionalism and kindness towards me. I appreciate all of the staff members I dealt with, Marco. E, Ashton B, and Shane W. Thank you!
July 7, 2024
Unprompted review
Reply from Phantom Productions LLC
Thank you so much for your kind words and for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with our staff team at Phantom Productions LLC.
We strive to provide excellent service and support to all our clients, and it’s incredibly rewarding to know that our efforts have made a difference for you. We’re particularly glad to hear that Marco E., Ashton B., and Shane W. were able to assist you with professionalism and kindness.
Your feedback motivates us to continue working hard to ensure our clients have the best possible experience. If you have any further questions or need any additional assistance, please don't hesitate to reach out. We're always here to help!
Thank you once again for your support.
- Ownership Team @ Phantom Productions LLC
Progressive-Thinking- Efficient- Support
Seamless transition from my previous hosting company who failed me completely, over to Phantom Productions LLC who saved all my data and assisted me with efficient, knowledgeable 24/7 support. I highly recommend this company for all your hosting services.
June 23, 2024
Unprompted review
Reply from Phantom Productions LLC
Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that our team was able to provide seamless transition and efficient support during your time of need.
At Phantom Productions LLC, we strive to deliver exceptional service and it's gratifying to know that our 24/7 support met your expectations. Your recommendation means a lot to us, and we're here to assist you with any future hosting needs.
Company of Excellence
Amazing Customer service, helpful staff and overall an amazing service. Good for the price too! Would highly recommend.
May 20, 2024
Unprompted review
Reply from Phantom Productions LLC
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our customer service and found our staff to be helpful. It's great to know that you feel our service offers good value for the price. Your recommendation means a lot to us, and we look forward to serving you again in the future!
They was able to fix issue fast
May 17, 2024
Unprompted review
Reply from Phantom Productions LLC
Thank you for your feedback! We're thrilled to hear that we were able to resolve your issue quickly. If there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is our priority!
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UnMask3d Review..
All of the workers over at Phantom is very amazing and fast responding. They are very professional, the community is amazing. Anyone who is looking for a good company to go to, Phantom Productions LLC is a good company to go to!
May 12, 2024
Unprompted review
Reply from Phantom Productions LLC
Thank you so much for your incredibly kind words! We're thrilled to hear that you had such a positive experience with our team at Phantom Productions LLC. Delivering exceptional service and professionalism is at the core of what we do, and it's wonderful to know that our efforts are being recognized. We're truly grateful for your support and recommendation. If there's anything else we can do for you or if you have any questions, feel free to reach out. We're always here to help!
Reply from Phantom Productions LLC
We're thrilled to hear that you had such an incredible experience! Thank you for taking the time to share your kind words with us. We're dedicated to providing exceptional service and it's wonderful to know that we hit the mark. If you ever need anything else or have any further feedback, please don't hesitate to reach out. We look forward to welcoming you back again soon! - Phantom Productions Team
Everyone's Nice owners a little pedantic
February 18, 2024
Unprompted review
Reply from Phantom Productions LLC
Thank you for taking the time to share your feedback with us. We truly value all forms of feedback as they help us to continually improve our services. We're glad to hear that you found everyone at Phantom Productions LLC to be nice.
Regarding your comment about the owners being a little pedantic, we appreciate your honesty and we'll certainly take this into consideration. Our aim is always to ensure that every aspect of our business, including our interactions with customers, reflects the high standards we strive for. If there are specific areas where you feel we could improve in this regard, we'd love to hear more details so we can address them accordingly.
Once again, thank you for your feedback and for choosing Phantom Productions LLC. We hope to have the opportunity to serve you again in the future.
Great Customer Support
Customer Support Well Handled In Tickets Help Me Gain Assess ToMaps I Purchased Without Repaying For Them.
October 4, 2023
Unprompted review
Reply from Phantom Productions LLC
Thank you for your kind words and feedback regarding our customer support service. We're thrilled to hear that our team was able to assist you effectively in gaining access to the maps you purchased without requiring an additional payment.
Ensuring a seamless and hassle-free experience for our customers is our top priority, and it's great to know that we were able to meet your expectations in this regard.
If you ever have any more questions or need further assistance, whether it's related to maps or any other matter, please don't hesitate to reach out to us. We're here to help and ensure your continued satisfaction with our products and services.
Once again, thank you for choosing us, and we look forward to serving you in the future.
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good work from the dev and owners
good work from the dev and owners we did run into a little situtation but the owners were fast and good problem solvers and got the situtation handled i will deff come back and the eup is amazing!!!!! and i forgot to leave another review on all the other stuff i bought the cctv and the ymap and the slash tires and the light ymaps are great and will come in handy with leo i deff recommend these scripts and if you need any eup done
April 23, 2023
Unprompted review
Reply from Phantom Productions LLC
Thank you for your positive feedback! It's great to hear that you had a good experience with the dev and owners and that they were able to quickly resolve any issues you encountered. We're glad that you're enjoying the EUP and other scripts you purchased, including the CCTV, YMAP, Slash Tires, and Light YMAP. Your recommendation is greatly appreciated, and we're always here to assist you if you need any EUP work done in the future. Thanks again for choosing our products!
Amazing work and fast will come back…
Amazing work and fast will come back again!
April 11, 2023
Unprompted review
Reply from Phantom Productions LLC
Thank you for taking the time to leave a review! I'm glad to hear that you were impressed with my work and that it was completed in a timely manner. It's always great to receive positive feedback from satisfied clients, and I appreciate your kind words. I look forward to working with you again in the future!
Amazing Service
Had a Few issues, Manager Helped me and Sorted Everything That i needed, Would recommend to Anyone needing Hosting, Thank You :)
March 26, 2023
Unprompted review
Reply from Phantom Productions LLC
Thank you for taking the time to leave a review and share your experience with our hosting service. We are glad to hear that our manager was able to assist you and address any issues you encountered. Our team strives to provide excellent customer service and ensure that our clients have a smooth and hassle-free hosting experience.
We appreciate your recommendation and are thrilled to have you as a satisfied customer. If you have any further questions or concerns, please do not hesitate to contact us. Thank you again for choosing our hosting service.
Once again a great experience
Once again a great experience with the general manager. Offering a great price for my items and is always happy to help.
February 27, 2023
Unprompted review
Reply from Phantom Productions LLC
I'm glad to hear that you had a great experience with the general manager and that they were able to offer you a great price for your items. It's always wonderful to have a positive customer experience, and it sounds like the general manager is doing a great job of providing excellent customer service. It's great to know that they are always happy to help and willing to go above and beyond for their customers. Thank you for sharing your experience with us!
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The General Manager is amazing and very…
The General Manager is amazing and very customer oriented.
December 15, 2022
Unprompted review
Reply from Phantom Productions LLC
Thank you! We are glad you was happy with the service we provided. We will let him know aswell!
amazing support & servers
Servers have no lag at all and amazing support, very helpful and nice!
November 27, 2022
Unprompted review
Reply from Phantom Productions LLC
Thank you for the feed back and we are glad that you enjoy the products and support!
Very fast and efficient process
Very fast and efficient process. they did a really good job on my discord boy and explained everything to me very well.
October 20, 2022
Unprompted review
Reply from Phantom Productions LLC
We are so happy that you enjoy your new Discord Bot and we are happy that it was very fast and efficient!
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