I rate the customer service as 2, They do not respond to either the email or the WhatsApp number provided. I am satisfied with the products, but I have never encountered such poor communication. They... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Pharmacoline founded in 2015 specializing in medical aesthetic products for anti-aging and skin rejuvenation.
Contact info
Tayyoune street, 0000, Seoul, South Korea
- +8210-7517-6762
- info@pharmacoline.com
- pharmacoline.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
great service highly recommend it
Very good product
I still haven't received my order
I got my shipment within a few days
I got my shipment within a few days!
The company is great, the product is excellent!
I ordered a whitening wash
I ordered a whitening wash, I paid for it and it was NOT sent. Dissatisfied
Never received my order and 4 weeks…
Never received my order and 4 weeks later I got refunding notification
Best product I found online!
Received fast, product works as described or better. I will be back to purchase more and trial others.
Never disappointed
Never disappointed. God quality, fast shipping and excellent prices and customer service
First time buyer
First time buyer. Ordering was easy. No issues with delivery. Great experience!
Excelente prices , bad costumer service
Good prices and authentic products , i put 4 starts because the costumer service is no good , they never answer
I have not receive it yet.
zero answers from them
zero answers from them, package lost and no way of contacting the customer service. No refund either.
Poor communication
I placed an order on 27/09, received confirmation then nothing more until yesterday when I got an email to say it was being refunded - no explanation.
I waited patiently for my order
I waited patiently for my order, and next thing I know, it's been cancelled and a refund offered. I mailed to enquire why they cancelled it and if I could reorder but, no reply. I DID get my refund though.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








