pharmacoline.com Reviews 173

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the promptness of the delivery service, often noting that their orders arrive on time or even ahead of schedule. People also frequently praise the quality of the products, finding them effective and identical to legitimate items purchased elsewhere. The service is often described as helpful and reliable, with many consumers expressing satisfaction with their overall purchasing experience. However, some people were dissatisfied with their orders, citing issues such as missing items, incorrect quantities, or empty product bottles upon arrival. A number of reviewers also experienced significant delays in receiving their orders, with some waiting weeks without updates. Communication from the company was a concern for several customers, who reported difficulties getting responses to inquiries about their order status and a lack of tracking information.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. Many customers praise the products, highlighting their... See more

Order

Consumers find order to be negative, with many reporting issues such as not receiving products, incomplete... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the fast and timely delivery, often... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praised the excellent quality of the... See more

Service

People report positive experiences with service. Many consumers praise the excellent and quick service, often... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I rate the customer service as 2, They do not respond to either the email or the WhatsApp number provided. I am satisfied with the products, but I have never encountered such poor communication. They... See more

Rated 3 out of 5 stars

5/29.25 UPDATE!!!!! I received my package 3 days after my complaints so I’m changing to 3.5 stars. A reply by email would have made a word of difference in customer satisfaction. I may by from this co... See more

Rated 3 out of 5 stars

I like the products, but I unlike the web site non always updated, some issue about the shipping address and the non link with delivery tracking. Difficult to contact you, because no phone answer and... See more

Rated 5 out of 5 stars

Always great purchasing from pharmacoline.com. The process is fast, easy, and delivery dates are always on time or ahead of schedule. Makes it nice to take care of my skin needs even with a busy pro... See more


Company details

  1. Beauty Product Supplier

Written by the company

Pharmacoline founded in 2015 specializing in medical aesthetic products for anti-aging and skin rejuvenation.


Contact info

3.6

Average

TrustScore 3.5 out of 5

173 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent company

It is my third order from Pharmacoline. The company offers a great range of products, fast shipping and unsurpassed customer service!

February 9, 2025
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Rated 5 out of 5 stars

Legitimate site with quality products.

In past orders, there has been quick response & delivery given the distance. I am a repeat customer who has tried at least 6 different products & have experienced satisfactory results on all. The products I’ve tried include Botox, various fillers, creams and lipolysis.

January 24, 2025
Rated 5 out of 5 stars

It was easy and fast

It was easy and fast. I recommend this business and prices are fair

January 19, 2025
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Reply from pharmacoline.com

Hello dear. Thank you for your comment, we will send you a discount code for your next order. Regards

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Rated 1 out of 5 stars

Scam don’t do it!

Scam don’t do it!

December 23, 2024
Unprompted review
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Reply from pharmacoline.com

Hello dear.
Kindly can you tell me about your problem to help you.
Regards

Rated 1 out of 5 stars

Escroquerie

BE CAREFUL! THEY ARE SCAMMERS!! AND THIEVES!! They attract people, with good prices, to make them fall into their trap... I made an order for innotox first week of August 2024, (for an amount of €141.58), which I never received... I made a first complaint, where they replied that they were doing what was necessary, to see where my order had gone... after several days of waiting, no more feedback from them... after that, all my complaints remained unanswered... they turned a deaf ear... I asked for a refund of the €141.58, in vain... they decided to steal it, and they are totally ignoring me...

August 10, 2024
Unprompted review
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Reply from pharmacoline.com

Hello dear.
Kindly provide us your order number please
Regards

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Rated 1 out of 5 stars

I wouldn’t recomand

I wouldn’t recomand. Bought 2 types of toxins and extremely weak… both been used on clients and myself. Results won’t last more than a month with no maximum effect. I’ve contacted them and been offered a discount… obviously I’m not risking ordering from them… money lost and clients disappointed…

April 10, 2024
Unprompted review
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Reply from pharmacoline.com

Hello dear,
We are reseller for botox brands and we are not the owner brand or factory of this brands. And all our clinic’s customers have a good results with our products. So kindly can you send me the name of the brand that you used it. And please send me the method of use that you make it . Then we can help you.
Regards

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